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After opening the packaging, it turned out that the whole picture adhered to the parchment. As if the paint had melted and stuck to the paper. I don't even understand how this happened. After contacting the support service with attaching proof in the form of a photo, they assured me that they would send a new one. If time would endure (the painting was planned as a gift), I would agree, but I had to choose a refund. Thanks for the service anyway.
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Sadly, I ordered a signed, limited edition, out of 25, print from this business in late September...
Where do I start? I saw an ad for a painting that stated it was a one of a kind, and the only one...
