Tristan D.

Getaround is hands down one of the worst car rental services I have ever had the misfortune of dealing with. From start to finish, my experience with Getaround was an absolute nightmare.

Once I finally managed to book a car, I thought the worst was behind me, but I was sorely mistaken. The condition of the vehicle I rented was abysmal. It was dirty, smelled like a wet dog, and had stains on the seats that looked like they had been there for years. I had to spend valuable time cleaning the car myself just to make it somewhat tolerable.

During my rental, I had to deal with a host of mechanical issues. The car was a total lemon, and I feared it might break down at any moment. It's clear that they do not properly maintain their fleet.

To top it off, they claimed 1100 EUR of damage that we did not cause, our lawyer contacted them to dispute this claim and they never replied to his email. We are now pushing forward with our legal action.

In summary, Getaround is a complete disaster. The website is a mess, their customer service is non-existent, the cars are in terrible condition, and their app is an absolute nightmare to deal with. If you value your time, money, and sanity, stay far, far away from Getaround. There are far better car rental options out there.