I thought for sure our old family VHS home movies were lost to time. I thought I would never see images of my two little kids and how they grew older. The iMemories process was easy and fast... totally satisfied. I was able to view, edit and download our old tapes online. They send you a box, complete with postage paid, put in your tapes and drop it off. My tapes were just delivered back to the house yesterday... safe and sound.