Totally SCAM! It's unbelievable, they charged $150 from my account first and asked for Bank Statement to refund the rest of my $1837. First, they denied my statement and asked for an alternative one. I made a new bank account just to provide them with the alternative statement. After sending the new statement they said the refund request is denied and they can't refund me or provide any more information about it! Can you believe it? If you think I am lying, I can give you screenshots of everything. They have the right to terminate my account but they have no right to take my hard-earned money. Please use other payment processors but not Neteller.