Vic S.

I have been a loyal customer for years, and they suddenly started scamming me. They don't allow live chat anymore, and there is no way to get refund. I tried ticket repeatedly and just get the same bot messages that refuse to help or else they just close the ticket with no help. I am going to have to do chargeback and never shop here again. They will also be reported to the FTC. Very disappointing that customer service is suddenly non-existent after I was sent an entire order of wrong sizes.

First off, I tried selling. I sold an item and then in order to print a label, they require your ENTIRE social security number. And they don't mention that anywhere in the directions. It's apparently in some obscure location way down in the terms where no one will look. I had to cancel and was mad that I wasted time listing items. I would never have listed, had they made it clear the information they require. And then I tried buying a few times, and my purchases were either cancelled, since most people know better than to give away their entire SSN, or else I got trashed items. And then you can't return the items, unless you pay return shipping out of pocket. It doesn't matter that it's the seller's error. The buyer is the one who loses money. I left the sellers that sent me trashed items negative reviews, and then they left me negative reviews back just to be nasty. And I complained to Vinted about the sellers leaving bad reviews for revenge, even though I did nothing wrong as a customer. But Vinted didn't care and refused to remove the unfair reviews, despite them claiming they don't allow that kind of behavior in their terms. Worst resale site ever. I deleted my account and will never go near it again. Don't even waste your time with this horrible site.