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Zaneta J.

Contributor Level

Total Points
81

1 Review by Zaneta

  • Rosegal

11/17/20

Unfortunately, the company is cheating people in July I bought clothes completely different than on the website shown in the future I sent them back to them they had to pay back and to this day neither clothes nor return company the very bottom

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rosegal r. – Rosegal Rep

"Dear Zaneta,
Thank you for your comment.
We are sorry that the items do not meet your expectation.
Customers can contact us within 30 days of receiving the item. If you have received a defective or damaged item, the wrong size or the wrong product,we can easily arrange an exchange or a refund for you.
We can only refund the customer after the returned package is confirmed delivered.
Please kindly review our warranty policy here: https://www.rosegal.com/warranty-return/
Could you please send us your order number?
We will try our best to solve you issue.
We are looking forward to hearing from you.
Best regards
ROSEGAL Customer Service"

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