I purchased zara legging. Within 2 washes the elastic has gone. What to do

asked by Vani S. on 8/27/15

4 Answers
Thumbnail of user joanc24

Nothing. They won't help you at all. Good luck! Don't ever buy from them again!

Helpful  (2)
Thumbnail of user collettew

The corporate culture is not American consumer friendly and their employees have been trained to have the same attitude. I know they'll not help you from personal experience. I think they're the only clothing retailer that refuses to give discounts on items that are soiled!

Helpful  (1)
Thumbnail of user taniam10

Good luck, you're on your own. Their customer service is the worst. I'm not buying from this ppl ever again even if they have 80% discounts. I'm still waiting for a refund of some clothes I purchased and never received.

Helpful  (1)
Thumbnail of user germaines

Make sure you go in when you are feeling strong and take the receipt - I don't know if that will help but at least you know you have done your best!

Helpful  (0)

Add your answer

I am affiliated with this business
I have no affiliation with this business

Ask a question

Get answers from the Zara staff and other customers.

Is this your business?

Owners and employees, register now to answer these questions from potential customers. Register now

Have a question about
Zara?
Post Review