• OkCupid

OkCupid

Is this your business?

Overview

OkCupid has a rating of 2.34 stars from 1,237 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about OkCupid most frequently mention fake profiles, customer service, and phone number problems. OkCupid ranks 693rd among Dating sites.

  • Service
    97
  • Value
    101
  • Quality
    98
Positive reviews (last 12 months): 10.3%
Positive
3
Neutral
0
Negative
26
17
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I tried appealing the ban through customer service.
  • Plus your phone number will have problems logging into the App, website.
How would you rate OkCupid?
Top Positive Review

“Great dating site to find serious love partner”

Peter L.
11/11/23

This is a great dating site to find serious love partner. Most profiles are real people. Dated several there and married one too.

Top Critical Review

“People don't respond”

George B.
1/14/24

People don't respond much on here and they want more money to have you profile shown more often when others are searching. I pause 59 for the subscription what a waist of money never again

Reviews (1,237)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (25) phone number (19)
Thumbnail of user georgeb2520
1 review
0 helpful votes
January 14th, 2024

People don't respond much on here and they want more money to have you profile shown more often when others are searching. I pause 59 for the subscription what a waist of money never again

Thumbnail of user tariusn
1 review
0 helpful votes
December 10th, 2023

This app is trash! There's no Black women on this dating app. It's like they completely left Black women out and only focused on white women. They truly need to do a better job of marketing and reaching out to women of color. Hands down the worst dating app ever. Down below, I added a screenshot of a user's profile stating that she does not support Black Lives Matter. Now how in the hell am I supposed to feel safe on this app?

Tip for consumers:
It would have been helpful to know that this app lacks culture and only focuses on white people. WHERE ARE THE BLACK QUEENS?!?!?

Thumbnail of user doctorw13
1 review
0 helpful votes
January 20th, 2024

Ok cupids filters are weak. I am absolutely not attracted to African women and have no desire to travel there. Yet every time I boost, I get likes and intros for 90 African women who I have to reject. Giving them hope that I might like them is cruel. It's better for them to not see my profile.

Also, it would be nice to have a filter option that let's me search for women by country. If you like Brazilian women, you should be able to search for them.

Thumbnail of user nunyab193
1 review
0 helpful votes
April 5th, 2024

DO NOT purchase! The ladies are either from Kenya, the Philippines, or Thailand and are bot accounts! If there is someone from your area (1 or 2 out of 100) they do not respond! Btw, I would rate it as a zero if I could!

Thumbnail of user ricki95
1 review
0 helpful votes
November 7th, 2023

To start with, Match is very expensive when you pay for all the features you need to use it comfortably. Secondly, it's pointless site. I received 5 letters in 2 months, in the meanwhile I get 100 letters per month on EasyFling4You
I wonder how many real women there are on OkCupid. Don't pay attention to the reports they send you telling you about the women who are your potential matches, most of them are either absolutely fake or outdated or in relationship with other members. For some reason nearly all messages I sent on OkCupid were ignored. What is the point of such kind of search? It's pointless site.
Also OkCupid is very expensive when you pay for all the features you need to use it comfortably.

Thumbnail of user abhis40
1 review
1 helpful vote
January 7th, 2024

This website is full of fake profiles from US and abroad. As soon as you join, you'll get tons of likes and messages from fake users to lure into taking membership. I wouldn't even spend 5 bucks for this crappy dating website.

Service
Value
Quality
Thumbnail of user thomash205
1 review
2 helpful votes
February 8th, 2018

OkCupid is great but dont rule out other good options (e. G wejustfit.com etc) the bottom line here y'all is that you gotta be patient and smart enough to put the effort in if you want to arrange real dates using internet dating. Trust me y'all, it does pay off if you keep your expectations in check. Good things do come to those that wait.

Thumbnail of user richardt2500
1 review
0 helpful votes
December 13th, 2023

I joined OK Cupid hoping to meet local ladies to interact with. Sadly the overwhelming majority of the women on the site are from other countries looking for assistance in coming to America. That is not what I signed up for. Unless you are looking to import women stay clear of OK Cupid.

Tip for consumers:
I requested a refund but got no response

Value
Quality
Thumbnail of user peterl119
31 reviews
49 helpful votes
November 11th, 2023

This is a great dating site to find serious love partner. Most profiles are real people. Dated several there and married one too.

Service
Value
Quality
Thumbnail of user mgpilapil88
1 review
0 helpful votes
January 7th, 2024

If I could give 0 star I would. I subscribe for a month and there is no possible match that is appear on my screen. Completely ripped off!

Service
Value
Quality
Thumbnail of user robinb1292
6 reviews
1 helpful vote
March 4th, 2023

Those who are looking for love can meet each other on the free dating site OkCupid. Since 2008, OkCupid has been the highest rated app in the Apple App Store. In addition to assisting you in finding love, OkCupid wants to do so on your terms. OkCupid has a tonne of features that make finding love simpler than ever before, including hundreds of questions and answers that can help you determine if someone is perfect for you.

Thumbnail of user crystalachamba
1 review
0 helpful votes
November 1st, 2023

Excellent service and expert knowledge of the best company.Very helpful professional very well experienced and qualified

Thumbnail of user sirfartyf
5 reviews
12 helpful votes
January 29th, 2023

Just a procrastination tool. It's fun if you don't take it too seriously & keep your expectations low. If you're good-looking white dude from the US, it will certainly be a good ego boost since you will be getting a boatload of "likes" and matches from hot foreigners from South America, Asia, Africa, Dominican Republic, etc. I'm going to assume that +10,000 "likes" is a lot for a man?

If you travel internationally on a regular basis, I'm sure OkCupid would be a 5.

Thumbnail of user roberts5234
7 reviews
21 helpful votes
February 14th, 2022

OkCupid is a dating app worth checking out. For the most part I have been disappointed with my dating app experiences. I have been pleasantly surprised with the results from OkCupid. There seems to be an endless supply of genuine women interested in a relationship. After several weeks of using the app for free, I decided to become a subscriber. I have been satisfied with my decision.

Tip for consumers:
If you want genuine potential matches and not scammers and catfish, give this app a try.

Products used:
Dating app

Value
Quality
Thumbnail of user aleblack352
1 review
0 helpful votes
December 20th, 2023

Site is loaded with out of date or profiles. You will be bombarded by nonsense fron Kenya. I asked for a refund. The FCC should shut this down. It seems like a total fraud.

Tip for consumers:
Save your money

Service
Value
Quality
Thumbnail of user kk566
1 review
0 helpful votes
March 5th, 2024

I'd like to leave a more in-depth review, discussing the sites features, the quality of matches, the variety, how it works to verify profiles and keep away bots, catfishers etc. But I can't. I made a perfectly OK profile, nothing explicit or rude, no swears, slurs or anything vulgar or otherwise problematic. Once I finished my profile, I was promptly signed out.

I tried signing back in only to find out my newly made profile, as well as my phone number were banned.

I tried appealing the ban through customer service. They took days to get back to me, and weeks to let me know that they will not be unbanning me. Didn't tell me what rules I violated either.

With how long my profile was up there wasn't even an option someone could have reported me, so I assumed it was some glitch, which they refused to correct, and refused to elaborate on why they didn't.

Complete garbage. Wouldn't leave any stars if that was a possibility. Just use Plenty of Fish.

Thumbnail of user judithl222
2 reviews
0 helpful votes
February 9th, 2024

Ok cupid is like Woodstock 99. It promises a good time but what it becomes is a crowd driven by sexual violence. If you leave the crowd online to meet a stranger you risk sexual coercion or worse.

Tip for consumers:
Scams credit cards to charge more than you signed up for

Thumbnail of user lionelm91
1 review
0 helpful votes
November 7th, 2023
Verified purchase

Most profiles are fake. Price is way too expensive to look at fake profiles. Stick to Tinder or Bumble. You can actually meet and talk to people on Tinder and Bumble. OK Cupid in Mexico or USA is simply waste of money and time 100 percent scam

Tip for consumers:
Cost $74 Australian dollars a month to look at fake profiles

Service
Value
Quality
Thumbnail of user nebojsal
3 reviews
12 helpful votes
August 2nd, 2019
• Updated review

I am very sad that I have to lower my rating from 5-star to 3-star. Edit: And now to 2 stars. Every change in recent few years made it worse and worse. Also, every change of interface created tons of glitches. First the site stopped showing who visited you. It's o. K, because it made messaging and likes more important. Than they removed the possibility to see when someone was online. So you can be stuck in messaging someone, who wasn't there for years. Then they opted out messaging, unless you match with someone. It would be o. K, if girls were clever enough, to understand the principle of Liking and Matching. 90% of profiles now claim "Message me, I don't see likes". Recently they introduced some form of instant chat client. Which is so buggy, it's awful to use. Especially on mobile version. Speaking of mobile... I never could use mobile app, because it was not available for my region. And later because my device is not compatible. The most recent change is they limited number of Likes per day. It would be o. K, if it also wasn't so glitchy. Twice already my limit time expired, but magically it instantly renewed for another 24h on itself. The latest is that in Browse users you don't see those "who you liked" anymore. Are you people doing it deliberately, to destroy the site?

I must say I was free user all the time. And therefore it is still better than most other sites

It just fits me for some reason
May 16th, 2018
• Previous review

I've been using a lot of dating sites, with more or less luck. Every site has it's pro's and con's. But OKCupid seems like a place, that has been so thoroughly developed. Many say it's a CIA project. Well, it's been developed by professionals, that's for sure:)

1. The search option is nice. You can choose between several criteria, even if you are a free user.

2. Messaging system became messy lately, but I got used to it. You need to match with someone in "Double take" game, to send her a message. I don't have a problem with that. It prompted a lot of girls to start playing the game, after all. And yes, it helps chasing away fake users.

3. There is a lot of room to describe yourself, on all aspects of life. I was always putting a lot of effort in that matter. And appreciated users who also do it. You can create more photo albums and put a lot of photos on your profile. You can also connect Instagram profile.

4.It seems to me that it attracts somewhat more intellectual users, which I like. Maybe that is the reason why many reviewers are complaining:)

The downside is there are so many transgenders. But it's not the technical issue, so I can't complain.

What else to say? I've met plenty of people through OKC, from all around the world. My current relationship is conceived on OKC. It is only one of the reasons for a 5 star rating

Thumbnail of user alexanderr71
6 reviews
6 helpful votes
July 9th, 2018

Top dating site? I had slightly different expectations when I joined. But oh well... maybe the time will come.
That being said, I dont necessarily love the layout and the general feel of this site. Could do with some imporvements, imo.

Thumbnail of user hazenm3
1 review
2 helpful votes
July 6th, 2023

OkCupid showed me the same 5 local people over and over. I also had many suggestions for obvious 'catfish'. The worst part was that they continued to charge me ($47/mo) even after I deleted the account. You will never speak with a human when you try to contact them. I asked them to refund my money or restore the account. I will NEVER recommend this app to anyone!

Tip for consumers:
Terrible app that has gone down hill.

Service
Value
Quality
Thumbnail of user haroldj261
1 review
1 helpful vote
July 5th, 2023

The ordinal founders sold out. Now Match Group has completely ruined the last actual useful free dating app/site, because the competition was too hard for them. 10 likes per day limit on the free version. Most likes/views are from halfway round the globe by bots that never get taken down. Most local profiles are dead ends of people that left the app/site and never deleted their profile but will never get removed so that Match group can continue to sell ads space by using inflated user numbers.

Tip for consumers:
I don't think there is a refund policy. It's buy it and use it or lose it.

Service
Value
Quality
Thumbnail of user jyossefd
3 reviews
0 helpful votes
July 15th, 2018

SEARCH Women 46-59 within a 5 mile radius of Somerville, MA (includes Boston and all of the immediately surrounding cities and suburbs) who were online in the last month. NO OTHER CRITERIA. Exactly 12 hits.

Nothing else you need to know.

Only one thing makes sense. Match.com owns Okcupid. OKC is free, match isn't. Why would Match want to make OKC decent? Of course they're strangling it slowly to death. Give it another year.

Thumbnail of user alant106
4 reviews
30 helpful votes
February 18th, 2018

Couple of years ago I used OKCupid for a while. Plenty of my messages went unanswered but I got few dates as well, one of which led to a relationship.

Fast forward three years: I'm single again and open a new profile on the site. It turns out, there's been lots of changes that practically ensure prospective partners won't see each others' messages. A shame really.

Service
Value
Thumbnail of user dr479
7 reviews
11 helpful votes
October 14th, 2023

It amazes me the number of people that are still coming on to review sites and complaining about losing money to the scam organizations. Never ever pay any money to any dating site whether it be okay Cupid or match or Tinder or Bumble etc. You do not have to pay money to get the same bad experience. Paying money only means you are giving your money away for nothing. They will scam you out of your money. Never ever pay money to these sites. You do not have to pay money to find a date on these sites. Paying money does not increase your chances of finding a date. Read all of the hundreds and hundreds of reviews here and on other review sites to see that paying money is a scam and if you are willing to give up your money then do so but do not come back on here and complain. Never ever pay money to any of these sites.

If you read the reviews you will notice that the match group purchased okCupid and destroyed it. It is now only a shell of its former self completely filled with fake and scammer profiles. It's only reason for being is to scam unsuspecting new people and to get money for the match group or OKCupid. You will not find a match on OKCupid. You will just lose your money. If you have already lost your money, coming on and complaining is not going to help anyone. Just don't ever spend your money again on any dating site. When you stop paying for these dating sites they will go away. When they go away they will hopefully make room for legitimate sites. Any site run by the match group is not going to be a legitimate site. I am not saying you will not find a match on these sites but it will be difficult. Paying money will not increase your chances of a match and will only give your money away to these scam organizations.

I stopped using this site months ago. It became a 100% waste of time. There's no value in this site. If you look through the reviews you will see the percentage of negative reviews. Any five star or positive review read with caution because it is most likely fake and provided by a scammer or the company itself.

Tip for consumers:
Please know that this is a dead site. It is no longer being used by real people or real daters. It is completely filled with scam and fake profiles. The only real people are new unsuspecting users and that is it. Beware, never give money or pay money to this site or any match group site.

Service
Value
Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

Large online dating site with free basic membership.

How do I know I can trust these reviews about OkCupid?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about OkCupid?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business