• Prostobox

Prostobox

Overview

Prostobox has a rating of 4.4 stars from 75 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Prostobox most frequently mention fast delivery, long time, and track number. Prostobox ranks 39th among Shipping sites.

  • Service
    27
  • Value
    24
  • Shipping
    27
  • Returns
    25
  • Quality
    23
Positive reviews (last 12 months): 95.7%
Positive
22
Neutral
0
Negative
1
92
See all photos
How would you rate Prostobox?
Top Positive Review

“Only positive experience so far”

Marianna B.
12/14/23

This forwarding company rocks! They offer fast and reliable shipping, and their customer support is on point. Plus, their prices are super affordable.The cherry on top is their website. The UI is clean and easy to use, and they offer awesome sales and discounts from time to time. They're like the Beyoncé of delivery - always slayin' it:) I'd say prostobox is a total winner for all your needs if you wish to order from USA. Recommend.

Top Critical Review

“"The most profitable delivery from Iherb"? That's ridiculous”

Stepan M.
11/9/22

Perhaps some of you have already seen the promotional price for delivery from Iherb up to 1 kg for $9.99 and the guarantee of the lowest price, well, but the price tag really looks attractive at first glance, there are probably some pitfalls? Alas, not alone! First, when ordering a parcel, you need not to make a mistake in weight and God forbid you overweight by at least 50 grams more than 1 kg - then they will count you for 2 kg of the regular price (which was confirmed by support) But realizing this, I made sure that the parcel weighed less - and a parcel with vitamins weighing 850 grams arrived at the Prostbox warehouse. And it would seem "okay, more special conditions were not signed by the service," but they kept very little silent about the mandatory insurance of the parcel at $3 (and that's another 300 rubles), and the most interesting thing is what prompted you to leave a review about them and warn for the rest - you are required to pay the FULL non-promotional shipping cost right away, which for me was $21.71! Is this similar to the original $9.99? Not at all. Therefore, I wrote to support, where they assured me that they would return the other half of the funds, but BACK to the account in my personal account, that is, this is stupid cashback! And they even said that it is possible to leave a request to technical support and withdraw this money with a commission That is, they managed to deliberately hide information from users in two places at once. Before this, I would have gladly left them a positive review because I carried the equipment and everything was fine. But with this promotion, for me personally, they specifically spoiled my opinion and until they change their deceptive page with information about the promotion on their website, I will not change my review. (The photos on original russian language, you can traslate it by google translator)

Reviews (75)

Rating

Timeframe

Other

Thumbnail of user mariannar30
1 review
0 helpful votes
December 14th, 2023

This forwarding company rocks! They offer fast and reliable shipping, and their customer support is on point. Plus, their prices are super affordable.The cherry on top is their website. The UI is clean and easy to use, and they offer awesome sales and discounts from time to time. They're like the Beyoncé of delivery - always slayin' it:)

I'd say prostobox is a total winner for all your needs if you wish to order from USA.
Recommend.

Products used:
delivery services

Service
Value
Shipping
Returns
Quality
Thumbnail of user ilyuhakaterenyuk
1 review
0 helpful votes
February 13th, 2024

Great service for delivery. I've been ordering here many times and once when problem with order delivery point occured prostobox solved everything by itself withing a week and I didn't even need to pay extra or do something.

Shipping
Returns
Thumbnail of user evgeniyk13
1 review
1 helpful vote
November 1st, 2023
• Updated review

An excellent platform for shopping in American stores. Excellent staff support and assistance in purchasing goods. Everything is very easy and clear from the information on the site. You can receive bonuses for reviews about the site. I ordered vinyl records from Amazon and within two weeks received them in Russia at a location near my home. Good price for delivery. They do not charge money for assistance in purchasing. Very pleased with the choice Prostobox.

Tip for consumers:
Everything is fine!

Products used:
Vinyl records

Service
Value
Shipping
Returns
Quality
Great service
October 31st, 2023
• Previous review

This was my first purchase on Prostobox. I was surprised by the excellent service and support. Helped with the purchase, free of charge. Prices are lower than competitors. The parcel was repackaged and sent strictly according to plan. Two weeks from the date of purchase and receipt. Quite a short period of time. It's very convenient, you indicate the nearest Yandex Market location and there you pick up the parcel that arrived from America. With promotional codes it was cheaper than expected. Great service.

Tip for consumers:
Everything is fine!

Products used:
Vinyl records

Service
Value
Shipping
Returns
Quality
Thumbnail of user alexparfilov
1 review
0 helpful votes
January 7th, 2024

Here comes my 8th parcel through Prostobox. This time I ordered books on psychology from Amazon. It's a bit long - 21 days, but it's between Black Friday and Christmas, so it's acceptable. In normal times, delivery time is about 10-14 days.

When the parcel arrives at the warehouse, the service always takes a photo of it for free and this time I saw that the box has a big hole in it. I wrote to the managers, they assured me that there is no need to worry and at their discretion warehouse workers repackage parcels so that they arrived safely. And most importantly for free. Which is exactly what happened. The books arrived in a new whole box.

I have been using the service since 2020, tried different combinations of orders and I can say that you will get the maximum benefit if you send one whole parcel without dividing and combining. And also by registering the parcel in your account as soon as you get a track number from the store.

When ordering, if possible, ask the store to send exactly one whole box. This time when I ordered on Amazon there was such an option, something like "fast, but partially" or "a little longer, but all together". The difference in time is literally 2-3 days, which is not critical.

Happy and profitable shopping!

Tip for consumers:
The user account is not the most convenient, but you can figure it out.
There are buyer services if you don’t know English or don’t have the option to pay yourself.

Products used:
I use the service of sending parcels from the USA to the CIS

Thumbnail of user viklybi1
1 review
0 helpful votes
January 9th, 2024

I ordered Nike Air Jordan 5 sneakers from the Flight Club website back in October. Honestly, it turns out not to be so expensive if you do everything yourself, rather than using proxies. I don't use their services because it ends up being quite costly.

After a long time (this doesn't apply to ProstoBox), they received the package and, after weighing it, found it to be 2.2 kg, which seems quite a lot to me, considering that they weigh less, but it's not critical.

When they forced me to pay $37.26 for shipping, naturally, I didn't like it, but the situation was saved by discount promo codes (referrals) - $4, as well as $12 for reviews I had left earlier. In the end, I paid about $25 at their rate, which is clearly not favorable. Currently, the dollar is worth 90, while on their website, it's 110 for replenishment, which is a lot. In reality, considering other intermediaries, it's not that much.

They shipped the package within 1-2 days, on October 31. It's reassuring that the tracking was available, but not through the website, as they have delays, so I recommend checking directly through the shipping company. Surprisingly, the package arrived very quickly; I was satisfied (12 days, and I picked them up right away at the nearest store). It's convenient that they use 5post, as there are plenty of stores on every corner. I was satisfied with the purchase; I recommend it, but only if you take into account the price and use all promo codes, discounts, and get $15 for reviews.

Tip for consumers:
Site is good, but i dont like it, bc u have to login every time u open it, it annoy me.

Products used:
I use My Jordans like a month, i like it. And want to use more, bc the nike quality is very good. As the prostobox, i like that it is cheep.

Thumbnail of user askarj
1 review
0 helpful votes
April 18th, 2023

Неплохо, доставляет партиями. Скорость доставки зависит от того как скоро вы оформили заказ для следующей партии. В целом еще не подводили

Tip for consumers:
nah

Products used:
anything except restricted ones

Thumbnail of user mihailgorskij488
1 review
0 helpful votes
June 11th, 2023

Dear prostobox employees, it is a special pleasure to write you this review. How nice that there is such a company, which employs professional and responsive people who are always ready to provide reasonable assistance, to show what the customer does not understand. I asked many specific questions when ordering an item and received an immediate clear answer. My heartfelt thanks for the work of prostobox.
Trekking EJ*******RU
Package *******

Products used:
Lighter ZIPPO and M&Ms

Thumbnail of user annap1438
1 review
0 helpful votes
August 11th, 2023

This is my second year using this delivery service.
There are many pluses:
Fast shipping, good support, relatively fast delivery. Once there was a promotional code for a discount.
Very convenient package tracking.
Things often come with marriage, but this does not apply to the company.
At the moment, one parcel is on the way, it goes very quickly, the second is being prepared for shipment.
I recommend!

Products used:
Обувь вещи сумки

Thumbnail of user clashrolay159
1 review
0 helpful votes
October 16th, 2023

Hello everyone. My name Anton, I from Russia. I want to start this review with gratitude to this service. The parcel was delivered on time, which was written on the website, which is good, since not all intermediaries keep their word. I'm also pleased with the price, compared to other services it is quite low, delivery of my parcel cost $23, and at the same time, it was delivered in 8 days

Tip for consumers:
Nice service

Products used:
Shipping

Thumbnail of user irgibaev
1 review
0 helpful votes
August 12th, 2023
Verified purchase

Started using sine April 2023. Convenient site. Very fast delivery speed: to Moscow from their warehouse in Delaware about 7-10 days. I received almost 8 parcels from Joesnewbalanceoutlet (by the way, a very cool site) - I paid with a Kazakh card, but you can buy through Prostobox without a commission - promocode GETITNOW. Prices are the same as in online stores. Operator responds quickly. In general, everything is very convenient. I recommend. Tracking PCT*******463

Products used:
Shoes

Thumbnail of user irinag72
1 review
0 helpful votes
February 22nd, 2023

My husband used it and so did I! A great service for getting the goods you need from America! And if there is a force majeure, they will figure out how to deliver your parcel by another route! A big plus of this service compared to their competitors is that they can buy back your goods from any store in America (there are stores where the security system does not allow you to just buy a particular product) And there are actions with free ransom such as from stores like Macys. My order was redeemed very quickly!
I recommend it!

Service
Value
Shipping
Returns
Quality
Thumbnail of user dmitriyn16
1 review
0 helpful votes
October 1st, 2023

Prostobox has been in my life since 2020, and I swear, it's been nothing but smooth vibes. This service? Lightning speed and prices that won't break the bank, my peeps. I've snagged a laptop, an iPhone, and a whole bunch of other goodies using Prostobox, and you know what? I went with that "Для экономных" plan. Tracking number? You betcha, it's PCT*******595. Seriously though, why even bother with other services when Prostobox serves up the dopest delivery deals around? Keep it coming, fam!

Service
Shipping
Thumbnail of user dans2336
1 review
0 helpful votes
March 31st, 2023

Lowest cost. Speed of delivery. Possibility to refill crypto. 11 days delivery - just a record.
Prostobox.com is a great choice for those who love shopping online. I order goods from different stores all over the world and I get them fast and safe with prostobox.com. I save on shipping and taxes, and I can bundle several parcels into one. Prostobox.com is a reliable and professional partner for online shopping enthusiasts. PCT*******232

Products used:
mail forwarding

Thumbnail of user nikolam37
1 review
0 helpful votes
May 2nd, 2023

I ordered my parcel PCT*******269 for the first time on prostobox. Before that, I used other servers, but no one worked as well as they all did. It came very quickly, in a month. Packed perfectly, all the goods are in place. Nothing was lost or broken. Easy and reliable. You can pay for the delivery with your bank card. I will choose them next time. I would like even lower cost

Service
Value
Shipping
Returns
Quality
Thumbnail of user dessleonid
1 review
0 helpful votes
February 14th, 2023
Verified purchase

I always use the service of this company because they work really fast, plus to that their services at affordable price and gives some promocodes every now and then which is great. Just received my order CQ*******RU. All arrived in good condition. Thanks a lot!

Thumbnail of user anastasiap70
1 review
0 helpful votes
December 5th, 2022
Verified purchase

I used the services of this site several times - the first time in 2020 for the delivery of Sephora and glamglow cosmetics, now for buying from asos. Taking into account promotional codes and various promotions, purchases become very profitable. The interface of the site is clear, the shipping cost is acceptable. Buyer services help to order from sites such as iherb, asos, 6pm. Unfortunately, cosmetics are not allowed to be delivered. Also, a high conversion rate can be attributed to the minuses.

Tip for consumers:
Follow promotions and sales, apply promocodes

Products used:
Cosmetics, sneakers

Thumbnail of user andrewburn81
1 review
0 helpful votes
October 4th, 2023

I used the services of this company for the first time, and I would like to write a few words about their service.
I spent a long time choosing and comparing prices for delivery from different intermediaries. And decided to try Prostobox.
The first thing for me was important - it is "live" communication with technical support, it is here) answer quickly. You can quickly clarify and adjust various points - this is a definite plus. Second - democratic prices. 3-th there is a tariff "for thrifty", you enter data about the parcel before it arrives at the warehouse, fill out a declaration. And as soon as the parcel arrives, it is quickly sent to you. Personally, I ordered a macbook from ebay, I was worried about what happened to it on the way) But everything went as it should. Mac came safe and sound, pretty fast (15 days). Work with debet cards from banks of the Russian Federation. In general, the service is good, I recommend it. Tracking **************

Date of experience: April 10,2023

Products used:
Macbook

Service
Value
Shipping
Quality
Thumbnail of user bogdans30
1 review
0 helpful votes
August 5th, 2023
Verified purchase

This is the best delivery service at the moment. You can farm dallars for reviews, replenish with crypto, there is a promik for 1 order. Very cheap, promotions. The price per kg is less than everyone else, no cheating. Use the calculator. Also located in a tax-free state of the United States. In general, I advise everyone, I will continue to use. All good luck and good luck!

Products used:
Shoes, keeb.

Thumbnail of user aleksandrs42
1 review
1 helpful vote
October 31st, 2022

I ordered a game console at the beginning of October. I chose the rate for the thrifty. Delivery costs were very pleased, came out $ 24, with insurance against loss and theft of $ 5 (it is mandatory in all cases). (It was just because of the large number of orders from our country) Next, I was surprised when I received notification after 2 weeks that my parcel is ready for delivery. I did not expect it before one month! They started to ship through Turkey, that's why the terms are so fast. Now I have ordered two more parcels. I recommend this company!

Service
Value
Shipping
Returns
Quality
Thumbnail of user vladislavo2
1 review
0 helpful votes
February 14th, 2023

Now this is the only way I will order, it is closer and clearer to me than "our" hucksters and "from the market" with standing on a cardboard. Yes, they ask for money for everything, but what should work for free?) Service + gear is many times cheaper than going and buying the same thing after living.

Service
Value
Shipping
Returns
Quality
Thumbnail of user stepanm4
1 review
0 helpful votes
November 9th, 2022

Perhaps some of you have already seen the promotional price for delivery from Iherb up to 1 kg for $9.99 and the guarantee of the lowest price, well, but the price tag really looks attractive at first glance, there are probably some pitfalls?

Alas, not alone!

First, when ordering a parcel, you need not to make a mistake in weight and God forbid you overweight by at least 50 grams more than 1 kg - then they will count you for 2 kg of the regular price (which was confirmed by support)

But realizing this, I made sure that the parcel weighed less - and a parcel with vitamins weighing 850 grams arrived at the Prostbox warehouse. And it would seem "okay, more special conditions were not signed by the service," but they kept very little silent about the mandatory insurance of the parcel at $3 (and that's another 300 rubles), and the most interesting thing is what prompted you to leave a review about them and warn for the rest - you are required to pay the FULL non-promotional shipping cost right away, which for me was $21.71! Is this similar to the original $9.99? Not at all. Therefore, I wrote to support, where they assured me that they would return the other half of the funds, but BACK to the account in my personal account, that is, this is stupid cashback! And they even said that it is possible to leave a request to technical support and withdraw this money with a commission

That is, they managed to deliberately hide information from users in two places at once. Before this, I would have gladly left them a positive review because I carried the equipment and everything was fine. But with this promotion, for me personally, they specifically spoiled my opinion and until they change their deceptive page with information about the promotion on their website, I will not change my review.

(The photos on original russian language, you can traslate it by google translator)

Tip for consumers:
Think twice before sending parcels to them

Products used:
Before i was buying and delivring stuff from us to my country

Thumbnail of user galinab20
1 review
0 helpful votes
July 10th, 2023
Verified purchase

I have been using Prostobox services for less than a year. I used to use the services of other intermediaries. Now more and more often I order goods through Prostobox. I order mainly vitamins and dietary supplements on IHERB, sometimes clothes and shoes, household goods. When ordering a product, it is necessary to carefully check whether the desired product is not included in the sanctions lists. The goods are delivered on average in three or four weeks.

Products used:
Vitamins, supplements, household good.

Service
Value
Shipping
Returns
Quality
Thumbnail of user ilyaa12
1 review
0 helpful votes
November 21st, 2022

I have been using this site since 2021. Good service - adequate support service. Very pleased with the prices of branded items. Delivery time to Moscow from 6-10 days, combining with repacking of incoming parcels into one to reduce the cost of delivery. Redemption by buyers without commission on most sites is convenient for owners of Russian cards. Keep it up!

Products used:
Shoes

Service
Thumbnail of user andrym2013
1 review
0 helpful votes
September 9th, 2023

Fast delivery, good support. Promo code for free redemption.
Very convenient parcel tracking.
The people who work here are professional and responsive, always ready to provide reasonable assistance and show what the customer does not understand!
Everything is packed securely.
The redemption can be said to be instant.
Everything was clearly described on the website, how and what to do. It's convenient to top up your wallet. There are different options
The price per kg is cheaper than others. Located in a tax-free US state.
Everything is very convenient.
Delivery to St. Petersburg-11 days!
I recommend!

Thumbnail of user alexk1092
1 review
0 helpful votes
July 26th, 2023

Everything is great, delivered quickly enough, from the time of purchase to receipt was just under three weeks. The checkout itself is quite simple and straightforward, there were no problems with the checkout and choice of delivery either. I received in five in four days after receiving a promo code in the Russian Federation. Rasme also matched. I will order more in the future. In general, I recommend the service.

Service
Value
Shipping
Returns
Quality

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From the business

Shipping from the US to Your Door

How Prostobox Works:
- Sign-up & Get Your FREE US Address
- Shop Online & Ship to your US Address
- Manage and Ship your packages
- Receive Your Items at Home

Why Prostobox?
- Sign-up FREE
- FREE US Address
- FAST Shipping To Your Door
- Lowest Shipping Rates
- Warehouse in 100% tax-free Delaware
- FREE packaging

Business History

Operating since 2011. Prostobox receives and ships over 150 000 in parcels annually.

Company Representative

Thumbnail of user dzianism
Dzianis M.
Founder & SEO

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