Recently purchased black and colour cartridges for my Lexmark X5690. They are printing green instaed of black and colours are all wrong. Exchange?

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Recently purchased black and colour cartridges for my Lexmark X5690. They are printing green instaed of black and colours are all wrong. Exchange?

asked by Larry P. on 11/11/17

1 Answer

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joy l. [123Ink.ca Rep] · Answer 1 · 2017-11-13T06:15Z

joy l. [123Ink.ca Rep]

on 11/13/17

Dear Larry P.,

Thank you for contacting 123InkCartridges.ca.

We apologize for the disappointment and inconvenience caused by the Product. Would you provide us with your Order number, please? We will look it up your order. Also, you can check our 1800 toll-free and live chat service online, as long as it's within the guarantee period, we can send a replacement to you.

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