21Threads has a rating of 3.0 stars from 308 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about 21Threads most frequently mention customer service, christmas shirts, and multiple times problems. 21Threads ranks 18th among General Apparel sites.
Great customer service and very good looking product! Ordered for me and my girlfriend and it was delivered on time. I will be looking at purchasing one of the many different designs in the near future!
Purchased a Raglan Tee in size Large. Been buying Large shirts for the last 20 years. Different brands have different sizing but this one fit like an xl-2xl. No exchanges so stuck with this garbage. If this were a true legit company it would stand behind its products and allow returns. Avoid this company at all costs.
Purchased a Raglan Tee in size Large. Been buying Large shirts for the last 20 years. Different brands have different sizing but this one fit like an xl-2xl. No exchanges so stuck with this garbage. If this were a true legit company it would stand behind its products and allow returns. Avoid this company at all costs.
Tip for consumers:
Optional returns
Products used:
T-shirt
Great customer service and very good looking product! Ordered for me and my girlfriend and it was delivered on time. I will be looking at purchasing one of the many different designs in the near future!
Ordered some new shirts for the holidays and they are totally perfect! They feel so soft and comfy and are freaking hilarious so everyone is gonna get a good laugh out of these lol. We ordered them early to make sure they got here in time and we were surprised to see that they arrived in only a couple of days! We also decided to change one of the baseball tee designs last second and they were so good about accommodating our request! I definitely recommend 21threads to everyone!
I used to be a firm believer in wearing super tacky sweaters during the holidays but I saw an ad for these guys on Instagram and thought why not give it a shot... and I'm so happy I did! This shirt is so comfortable and fits great. The design is great because I love Christmas Vacation and it even has a sweater type design on it so I get the best of both worlds! I saw they had a bunch of other hilarious designs and I will definitely be ordering more from 21Threads!
Sweaters are a thing of the past! :) :) . Love the pic, you rock Jacqueline!
I've always had a great experience with the products I've ordered and the people are awesome. Besides I would rather support a small up and coming company than a big box corporation any day. Give them a chance, you won't be disappointed!
Satisfaction guaranteed, every time! My orders have been filled quickly and efficiently. If there is ever something wrong with an order, store will correct the error immediately, and are nice about it also. Love them!
I've bought from 21 Threads 4-5 times and have always been pleased with the results. The shirts may run a very little small, so size up if you like a larger fit. My experience was positive. I'm a huge believer in excellent customer service.
Very Soft comfy material.
After washing the neck shrank quite a bit & is snug, which I find uncomfortable.
I ordered a large. Fits well thru chest (I'm larger chested) but waist is rather lose. I know it's a unisex fit. A medium would have been to tight up top though.
Regardless, comfortable material, quality appears good, and shows my humor.
Amazing website even for a person with chronic anxiety like me. Great! This is my first time ordering, It was easy and I really like how you have a detailed description on every item, which let's you know what is or isn't available immediately, and the prices are reasonable, love the payment options.
Every year we do an annual Christmas bike ride where we deck out our bikes and ourselves in Christmas attire. Each year we wear funny themed shirts and hats. Last year, a group of about 10 of us ordered our shirts from 21 threads and we can't wait to order again this year. I'm excited to see what the Christmas collection has in store this time!
I wanted to create care packages for my essential employees working every day to keep our apartment communities open and our residents healthy and well. Brandon was SO awesome and shipped them quickly to me and I was able to put some very needed smiles on my teams faces! Product was exactly like stated on the website and I would order again and again!
It's been about 2 weeks since I placed my order. I contacted their support link and they were on it. The explained what the issue was, corrected it, and offered me a percentage credit. Great recovery!
I've seen some good reviews and wanted to get the family some Christmas shirts
I've seen some good reviews and wanted to get the family some Christmas shirts
* 21Threads attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Love the shirts I ordered but there was some confusion as to the delivery date, I paid extra for fast shipping. The customer service rep was rude, nasty and insulting. This has turned me off to ordering from them again.
Ordered these shirts recently for my girlfriend and I and they are awesome! We love dressing up together for different events and these are perfect for all the Christmas activities we have planned. We are very impressed with the quality and fit of the shirt as you never know what you will get for something from an Instagram ad but we are glad we went with 21threads and we have been recommending them to all of our friends and family!
What a great picture! Thanks Anthony!
21 Threads is probably the best online retailer I have ever dealt with.
I had ordered several Christmas themed raglans for gifts last year. Unfortunately after I had placed my order, Canada Post started a rolling strike and there were significant delays in delivery.
I was starting to get concerned about the delivery of the items in time for Christmas, I had reached out to 21 Threads expressing my concerns and their customer service team got right on working on possible solutions. Thankfully the items arrived shortly after I reached out to customer service and didn't need to pursue any other options, but it was wonderful to know that they truly care about their customers.
Ordered some shirts for my girlfriends and I for our holiday parties and they were a total hit! Super comfy and a great fit and they shipped out so quick! I will definitely be ordering from 21Threads again!
What a great photo! Thanks for supporting 21 Threads!
These shirts were listed on Facebook. We loved them. The site was easy to use and we ordered. We immediately got a response from this company. The items we ordered were shipped immediately without any delays. This company sent continuous emails notifying me of the status of my order. The shirts arrived exactly when I was told to expect them. The shirts were great and exactly what the picture showed. Incredible experience and will do business again.
Thank You for the great order Michael! We have the BEST Customers/Fans!
Amazing to work with! Top quality products and amazing customer service make this store the best in the business. I recommend them to everyone I know. I have been using them for about 3 years and they always come through with value and a great finished product.
I ordered some "social distancing " shirts to add in with our Easter baskets. They arrived on time & I was pleasantly surprised with the quality of the shirts. True to size & soft. I would definitely order from here again!
I bought it for the first time with a purchase, one hundred percent satisfied, excellent serivs and a new product. I made an order through the website, delivered quickly at the agreed time, everything was of high quality. Thanks!
I've ordered from 21 threads at least 2 separate times - once a set for a pub-crawl team and the second time for a family party theme - both times the shirts were a hit. Ordering and delivery were efficient. I'll definitely be ordering in the future and frequently recommend to my friends!
Great product. Great experience! Very polite, proactive, professionals. The experience was awesome and the product is exactly as advertised. I constantly get good feedback from everyone. Will definitely do business again in the future.
I ordered two t-shirts during the BOGO sale. Both have funny sayings and I get compliments when I wear them. They are lightweight and true to size. I am typically an 18/20 in women's clothing and I ordered up, not knowing what to expect (I ordered a 3XL) and although I could've sized down, I like the extra room. The lettering is part of the shirt itself so no worries about it falling off. I would definitely do business with this company again.
When my best friend passed away, I wanted to honor her memory in a special way. 21Threads worked with me to create custom embroidered patches I distributed at her memorial. The quality and attention to detail were outstanding, and the patches were a beautiful tribute to my friend. Thank you, 21Threads.
The other day I received my order. I liked everything very much. I was just delighted. The clothes are of good quality, everything is very neatly packed, looks exactly like in the photo, it can only differ in shade. I really like that the assortment is large, in one place you can order everything you need.
Voted The World's Funniest Christmas Shirts! Choose Between Naughty & Nice With 21 Threads Shirts & Sweaters. Men's and Women's - Fast Shipping. Shop Today!
I'm glad our customer service staff took care of you quickly, they rock and you guys are awesome customers! Cheers!