- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Very disappointing is how I would describe 23 Digital.
In an industry were customer service is paramount, these people drop the ball all the time.
Emails always down. Support never call you back. Avoid like the plague unless you want a bunch of serious issues and constant web and email downtime.
Sorry guys, you really need to have a close look at yourselves and take note.
I would definitely not recommend you to any business.
23 Digital are liars.
All of the good reviews that you see on Google reviews are from employees from the company trust me.
I have so much to say but I'm going to keep it brief. The bottom line is DO NOT do business with 23 Digital unless you want to end up in my situation.
Basically I have been trying to get a logo and online store from them since February 2019. It's now December.
Kept giving me the run around and asking for more money after I had paid and they just keep asking for more money.
They know how to run good game to make you believe in them. Don't fall for it.
I think their development team is based offshore as when I get an email back from them it is not in clear English.
It's honestly something that anyone can make but I figured since I already paid then why not. I called them out multiple times, I even wrote a bad review before which they convinced me to take down and here we are again. Don't do it.
Dear Valued customers and Potential Clients,
This is a FAKE Review from a fictitious individual or competitor.
We must clarify that we have no record of this person being a customer of 23 Digital. It is disheartening to see false reviews posted with the intent to tarnish our image. We take our reputation seriously and strive to provide exceptional services to our valued clients.
Thank you for your understanding.
Sincerely,
23 Digital
After working with 4 different SEO companies, I was hesitant to give SEO another go. Gladly, I signed up with 23 Digital and this would be my best decision. I am wondering why I did not find them earlier. Before signing up, they showed me the results they are providing to their existing clients. Since the last six months my business has almost doubled and I am very happy with 23 Digital. Highly recommend them 100%
Products used:
SEO and Website re-design.
Constant issues with 23 Digital.
They have completely stuffed up our website and email accounts -just one problem after another.
They do not respond to calls( call center passing on info, so no direct line).
I called regarding no access to emails on 25th Jun 2019 and to date still no response.
The website hosting I use with them also manages the email accounts and they had an issue with their server that had stopped all emails working for 48 hours and when they fixed the server issue all of the emails were deleted, they could not get them back and we had important information.
In the end I had enough of 23 Digital and their reviews and decided to cut my losses and lose my money.
Dear Valued customers and Potential Clients,
This is a FAKE Review from a fictitious individual or competitor.
We must clarify that we have no record of this person being a customer of 23 Digital. It is disheartening to see false reviews posted with the intent to tarnish our image. We take our reputation seriously and strive to provide exceptional services to our valued clients.
Thank you for your understanding.
Sincerely,
23 Digital
Ayushi has been so wonderful over these first few months. She takes my call any time i need to discuss something about the SEO and the website. They've gone above and beyond what they're contracted to offer. And offer some great business advice any time i have a query about what to do with my marketing approaches.
I have had nothing but an extremely bad experience with 23 Digital
Website design - they do NOT deliver, cannot deliver, give themselves
"anglo" names even though they are outsourced to somewhere like
Pakistan, India or surrounds. Many programmers from this part of the
World are great but they don't need to lie and mislead people. They
Do NOT have proper offices and are using virtual offices and phone
Numbers that are giving the impression they are actually a real
Organisation. Waste of money and highly illegal in Australia -
Don't touch. I have asked for my money back but they keep obfuscating
And pretending that they are going to do what i actually instructed them
To do.Its the lies that really get to me and the
Mispresentation that they are somebody that they are not - very
Disappointed with 23 Digital and would never use them again
23digital.com.au
Dear Valued customers and Potential Clients,
This is a FAKE Review from a fictitious individual or competitor.
We must clarify that we have no record of this person being a customer of 23 Digital. It is disheartening to see false reviews posted with the intent to tarnish our image. We take our reputation seriously and strive to provide exceptional services to our valued clients.
Thank you for your understanding.
Sincerely,
23 Digital
Worked alongside Samhith and Guy on a digital project and they both went above and beyond our expectations. Highly recommended the both of them as well as their team!
Greetings all, if it's not too much trouble, be cautious while picking these individuals to make you a site, they will show/let you know that it will be brilliant, tragically I succumbed.
They constructed me a site that seems to be a 10 year old had made. Furthermore, needed to charge me $17,000 only for that.
The SEO content had incalculable spelling blotches wich was build from poor Indian operation.
They guaranteed it would be finished in 6 two months and it took more like 3 months, after I saw the site and educated them how I believed, I requested that I needed a portion of my store back (I had put a $9,000 store) they dint even consider it and turned extremely discourteous, then I get a call seven days after the fact saying they required my ABN to close my record and discount my cash, off kilter I dint trust them, and asked that they express that in an email so I would have confirmation, he answered no issue, it's been more than about a month at this point and haven't heard a word from Sapan, Darshan or Ruchir.
Remain safe and stay away from these fake folks! And fake company 23 Digital.
Tip for consumers:
23 Digital Posting Up Fake Positive Reviews
Seems very strange that when 23 Digital receives a negative review they instantly get positive reviews after it to try and cover it.
Looking at the last negative review they received they received 4 positive reviews in the span of 2 hours, Hmmm seems a bit suspicious to me.
From the slack support I received from them for my websites SEO I do not believe that these so called positive reviews are real and are fake reviews fabricated to make 23 Dig
Dear Valued customers and Potential Clients,
This is a FAKE Review from a fictitious individual or competitor.
We want to address above review that has come to our attention, which appears to be from a fictitious individual or competitor attempting to tarnish our reputation. It is disheartening to see false information being spread about our company, and we want to set the record straight.
We would like to emphasise that we have thoroughly reviewed our client records, and no individual matching the name mentioned in the review has ever been associated with our company. This suggests that the review is indeed fraudulent, with the intention of spreading false information and damaging our reputation.
Additionally, we have always maintained a professional and respectful approach when interacting with our clients. Open communication and customer satisfaction are of utmost importance to us. If any issues or refund requests arise, we encourage our customers to contact us directly so that we can promptly address and resolve their concerns.
We take such matters seriously and are actively investigating the source of this review. It is unfortunate that there are individuals who engage in deceptive practices to undermine reputable businesses like ours. We remain committed to upholding our reputation and ensuring that our customers receive exceptional service.
We appreciate the trust and support that our genuine customers have placed in us. We encourage you to reach out to us directly if you have any questions or concerns, or if you would like to verify the authenticity of our services. Our dedicated team is here to provide you with the information and assistance you need.
Thank you for your understanding and continued support.
23 Digital
Gain trust and grow your business with customer reviews.
Dear Valued customers and Potential Clients,
This is a FAKE Review from a fictitious individual or competitor.
We must clarify that we have no record of this person being a customer of 23 Digital. It is disheartening to see false reviews posted with the intent to tarnish our image. We take our reputation seriously and strive to provide exceptional services to our valued clients.
Thank you for your understanding.
Sincerely,
23 Digital