• AcceptTrade

AcceptTrade

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Overview

AcceptTrade has a rating of 3.5 stars from 74 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AcceptTrade most frequently mention customer service, and trading platform. AcceptTrade ranks 23rd among Currency Trading sites.

  • Service
    18
  • Value
    16
  • Quality
    18
16
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How would you rate AcceptTrade?
Top Positive Review

“Their security and privacy levels are satisfactory by my standards.”

Sita L.
1/21/21

I have tried it out after a friend told me about them. Had my doubts naturally (like anyone would have) because of everything that's going on in the industry, but they were decent with me - and their security and privacy levels are satisfactory by my standards, through my experience I recommend using their services!

Top Critical Review

“Possible scam”

Khadeifa D.
9/4/20

I don't know how these people are getting fantastic reviews. Since they took my $250 I've heard nothing from them. They won't respond to my text messages and the phone number doesn't work. The broker ( Logan Cowen) if that's his name sounded plausible but not heard a thing from him since i made the deposit. I want to cry, how do these people sleep at night?!

Reviews (74)

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Thumbnail of user sital4
3 reviews
15 helpful votes
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January 21st, 2021

I have tried it out after a friend told me about them. Had my doubts naturally (like anyone would have) because of everything that's going on in the industry, but they were decent with me - and their security and privacy levels are satisfactory by my standards, through my experience I recommend using their services!

Tip for consumers:
I'd recommend to always be careful before you invest big money, through my experience I have learnt, that unless you are sure you have enough knowledge and experience it's not worth to make huge decisions, Acceptrade team did a lot for me to feel confident and comfortable in every way!

Products used:
Forex

Thumbnail of user jeanw388
5 reviews
21 helpful votes
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March 1st, 2021

At the beginning I was afraid to use it based on my experience at the moment, but step by step I have gained confidence and ability to produce excellent results in every trading.The platform is easy to work with and provides an excellent help. I can say only good things about this company!

Service
Value
Quality
Thumbnail of user yasminc30
5 reviews
17 helpful votes
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December 10th, 2020

I never thought I'd be so interested in any case, but trading was my first business that brought profit, not disappointment.The brokerage company suits me too, there are no significant restrictions. I have a serious plan and ways of development, so I think that there are still many things to do.

Thumbnail of user agnesn12
3 reviews
5 helpful votes
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July 23rd, 2020

Comparing to other companies, they provide the fastest ways possible to support their customers, definitely wide range of tools and bonuses, considerably lower deposits, and favorable commissions, totally satisfied!

Thumbnail of user inesc15
2 reviews
11 helpful votes
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April 12th, 2021

Acceptrade provided me with everything I needed to get started including excellent professional support, specifically James was super helpful resolving my small issue I had this weekend, I was not sure they would react so fast enough on my problem, but thankfully it all went well. I am very satisfied with the service and have peace of mind. I have already recommended Acceptrade to people around me.

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Value
Quality
Thumbnail of user henrikb13
4 reviews
9 helpful votes
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August 13th, 2020

It really inspires me, because that's where I first felt that I was capable of a lot.
This brokerage company was advised by my friends, who have been working with this company for some time.
What can I say about the services that I have noticed and marked for myself here:
- all financial transactions are done quickly here
- there are many tools for technical analysis.
- Superb customer service
Keep up a great job!

Thumbnail of user sarahb1605
6 reviews
27 helpful votes
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February 10th, 2021

Simply great. I am so thankful that my colleague introduced me to this company and shared his experience and encouraged me to start trading with them. Acceptrade has a huge range of products and an awesome trading platform. My account manager gave me motivation and education at the highest level. Trading results are great, I'm excited to see how this is all gonna go!

Thumbnail of user felixs91
3 reviews
22 helpful votes
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April 2nd, 2021

I am new at Acceptrade, so I will write about full experience soon, but for now they look very solid and reliable. The platform is fast and easy to use, tested the support by email, chat and phone, all very accessible and ready to help. The range of products to trade is good too. So far I have nothing to complain about or any reason to search for another FX broker and I'd say I say give it a shot.

Service
Value
Quality
Thumbnail of user khadeifad
1 review
8 helpful votes
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September 4th, 2020

I don't know how these people are getting fantastic reviews. Since they took my $250 I've heard nothing from them. They won't respond to my text messages and the phone number doesn't work. The broker ( Logan Cowen) if that's his name sounded plausible but not heard a thing from him since i made the deposit. I want to cry, how do these people sleep at night?!

Thumbnail of user harunm5
5 reviews
12 helpful votes
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January 4th, 2021
Verified purchase

I am a beginner and with my experience I must say that if you want to go easy and go slow, use Acceptrade. Educate yourself first. Open a demo account and familiarise yourself with the whole process. When ready, start small and see what happens. Consult with your broker; don't rush it, and you'll be fine. Don't expect big results super fast but work for it and find the best strategies that works for you.

Tip for consumers:
Consult with your broker, don’t rush it, and you’ll be fine. Don't expect big results super fast but work for it and find the best strategies that works for you.

Products used:
Stocks, Indices.

Thumbnail of user jonathana259
1 review
7 helpful votes
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September 29th, 2020

After making deposit, all contacts were lost from account manager, I need my money back, I also advise individuals don't invest in this platform, they positive reviews you see are made by the scamers themselves to entice people, they are all fake, I made deposit and cannot withdraw my money, after giving them all necessary documents for withdrawal. Thank you.

Thumbnail of user ruberta
2 reviews
1 helpful vote
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August 11th, 2021

Acceptrade is one of the best brokers I've found, support is quick to respond to any questions should you need them, the issue I had just recently was resolved very quickly! I am very happy with this attitude to customers, it speaks volumes in terms of the company's customer orientation. Thank you to the company's employees who quickly responded to my question! 5 Stars!

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Value
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Thumbnail of user jamesl2063
3 reviews
10 helpful votes
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February 23rd, 2021

Hey all, I am new to this broker, however not new with the trading world. Previously traded with many other brokers, but I took a break after and just opened account with Acceptrade a few months ago. The started capital was very limited, but the trading results are quite miraculous, support is great, always very helpful! I am really happy upon finding such a great broker.

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Thumbnail of user tobiasl8
7 reviews
8 helpful votes
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July 17th, 2020

I'm really happy with Acceptrade it's the most complete platform I have used plus it's not complicated for beginners like me, honestly it took me a couple minutes to set up all my charts and everything. Thanks!

Thumbnail of user barbaraa567
5 reviews
10 helpful votes
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July 31st, 2020

Acceptrade offers an amazing service, I was very nervous at first when picking a broker however Acceptrade made this process so easy and smooth. The registration was super quick, definitely recommend them!

Thumbnail of user aaronj135
10 reviews
30 helpful votes
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July 21st, 2020

I consider acceptrade a very safe broker since it is regulated by multiple authorities globally and has relatively low trading, depositing and withdrawing fees. They have been helping me in any situation I have experienced, not an important or non-solved problem happened to me.

Thumbnail of user jonass64
1 review
0 helpful votes
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October 21st, 2021

I started using Acceptrade as a recommendation from another trader and they have done a fantastic job! I've never had any issues with them so far. I noticed they have some poor reviews but I really don't get why. I would highly recommend this company, especially to beginner traders. Best of luck!

Service
Quality
Thumbnail of user kristine86
1 review
0 helpful votes
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October 21st, 2021

Acceptrade is pretty good in my opinion, easy in forex trading, stocks and provide all major instruments that are hard to find anywhere else. With a nice leverage my trading experience has been decent and I also hope it will be the same in the future. Thank you and good luck to all.

Service
Quality
Thumbnail of user keiral7
4 reviews
10 helpful votes
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July 22nd, 2021

I have heard a lot about this broker in the past so decided to give it a try. Support team always provides full responses to all my questions, I have been trading with Acceptrade for couple of months now and I am quite impressed with the stable trading platform in trading. Everything is fine for now and I am satisfied. Will see how it goes and will update the review if anything changes.

Service
Value
Quality
Thumbnail of user marianor25
6 reviews
15 helpful votes
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September 1st, 2020

I feel it is very important for people like me (new in trading) to have a reliable technical support as I really do have many questions about trading platform, commissions, leverage, etc. I'm glad at Acceptrade I get great support, full and understandable instructions on each step, I always get answers in minutes if not seconds here.

Thumbnail of user thomao
4 reviews
0 helpful votes
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November 13th, 2020

Along my journey using Acceptrade, it was great and well-managed. The most important thing is, less frozen and order execution are mostly executed smoothly, Since I joined them the quality of assistance has been great and it helps me to know I can ask any question anytime and get help in short period of time!

Thumbnail of user ericac302
1 review
8 helpful votes
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August 15th, 2021

For the love of your mental health, kindly stay away from this company. You make deposits but withdrawal is impossible.
There's no reliable customer service!

Save yourself all the stress I had to go through to get my money back!

Lost about $15k and It took over 4 months of searching to finally get a reliable recovery company Phoenixsouls.com.
You can look up their website on any search engine for help.
Phoenixsouls.com.
Good luck

Tip for consumers:
Stay away from this company

Products used:
None

Service
Value
Quality
Thumbnail of user georgev413
1 review
11 helpful votes
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April 5th, 2021

For the love of your mental health, kindly stay away from this company. They'll make very enticing offer
S and when you make deposits, withdrawal becomes impossible.

There's no reliable customer service.

Took my money and almost drove me mad!
But since it was all my savings, I couldn't give up and let them win

Kept looking for means to recover till I got recommendations from a lady on Quora to contact Phoenix Souls

I was skeptical at first but had no choice.
They were able to recover my money back
Surprisingly! Best day of my life!

You can look the website up at Phoenixsouls dot com for help

Good luck

Tip for consumers:
Be careful

Products used:
None

Service
Value
Quality
Thumbnail of user anoopc2
1 review
1 helpful vote
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August 13th, 2021

Acceptrade persists with you daily to open an account and deposit funds. When the account shows a profit and you want to withdraw funds nobody in the company answers your calls or reply to your emails and messages. I am following up for days now with no response. They are cheats and scammers and do not ever trade with these guys. How are they allowed to trade if they are cheats
In the end you also lose your deposit

Service
Value
Quality
Thumbnail of user gairiks
1 review
9 helpful votes
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August 6th, 2020

This is a scam website. They contacted me and asked me to deposit 790 pounds which is 1000$ amount. When I asked to refund my money back they agreed and disappeared. Now they are not replying to my email. And moreover their number is not contactable. This company is clear fraud I think. I don't have any hope to get my money back.

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