Airbnb
Questions & Answers

I was considering becoming a host and wanted to be clear about payments. Is it the case that the guest is charged on booking and Airbnb keeps the money and only transfers it to the host when the booking starts? Seems odd that Airbnb says they are not involved in the contract between the 2 parties, but keeps the money for months. Have I understood this right? Helen

Asked by Helen S. on 10/29/2015

7 Answers
Sally M.10/29/2015

I haven't been a host, but would certainly recommend that you read ALL the reviews here before getting involved with Airbnb. I can't think of ANY business of ANY type I would patronize that got a 1.5 star rating after 382 reviews.
richard h.10/29/2015

I would keep well away from tjis company, the reviews say it all, you have been warned.
Rita V.10/29/2015

Hello Helen. Airbnb keeps the funds until the day the guests arrives and then it is disbursed less the exchange if any and fees. Personally I would try other rental avenues, as I have discontinued using airbnb as both a host and a guest. I just don't like their ambiguous policies.
Michael C.4/24/2018

I have been a host with Airbnb for over 3 years now - Appx. 500 persons/groups have stayed have never had a payment problem, we get paid within a few days of customer leaving, I have had no bad experiences with ABB
fiona w.10/29/2015

Yes your understanding os correct. If i was you i would look elsewhere
Doug S.10/29/2015

Airbnb has a terrible reputation and highly recommend another avenue.
anthony o.10/29/2015

Hi I am a host an you normally get your payment through PayPal 24 hours after the guests arrive it may take longer if you are getting the money through wire. I have also used airbnb to book with my visa and that was not taken from my card until a few days later but this was a short jotice booking

Add your answer