A Place for Mom has a rating of 4.4 stars from 1,389 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with A Place for Mom most frequently mention assisted living, memory care, and new home. A Place for Mom ranks 2nd among Caregiving sites.
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This company responds to reviews, but usually not within the first month
"A Place for mom" was a huge asset in helping my sisters and I, when it came time for our mom to move to an assisted living home. Our representative was knowledgeable, understanding, empathetic and showed great patience. Having never been down this road before the whole process would have been agony without their guidance and knowledge. From helpful and educational emails on various topics to supplying us with a list of properties to tour, and following up questions about decisions or additional information.
Please don't trust these people. They are all in it together. They stole all my mother's money and promised she'd always have a place to stay. They threw her in the hospital and refused to take her back into their facility when she finally got to another facility, they starved her to death. She went from 124 pounds down to 86 pounds in one month during Covid. I wasn't allowed to visit, they killed her Do not trust them they are all in it together. They act like they want to help you and they're so sympathetic soon as they get your money you can't get in touch with them.
Our family needed good info fast and A Place for Mom was terrific. Nik sent several facilities to choose from, within an hour of my initial call. Each included a pricing schedule, which we really appreciated. They saved us so much time. Highly recommend their services.
We had used them before for home health care.
My advisor Mandy is extremely competent and professional, yet she brings personal and caring touches into play. Working with her is like having a trusted friend who happens to have great resources at her disposal.
During my search for an Independent Living community for my mom, she understood that I needed time to do interviews and take tours of the different communities.She called or texted me frequently to get our impressions, but was never pesky or intrusive.
Please take advantage of this valuable, caring and trustworthy group of advisors! Read the wonderful tutorials, and perhaps sign up for the weekly emails.Their published works are easy to read and provide information on all the considerations and phases of elderly life and residential communities in your area. They truly care and want you and your loved one to be content.
"A Place for mom" was a huge asset in helping my sisters and I, when it came time for our mom to move to an assisted living home. Our representative was knowledgeable, understanding, empathetic and showed great patience. Having never been down this road before the whole process would have been agony without their guidance and knowledge.
From helpful and educational emails on various topics to supplying us with a list of properties to tour, and following up questions about decisions or additional information.
I had heard about this company and decided to see how they could help.
Kelly Vitale was absolutely amazing. I feel that she went above and beyond for my 81 year old uncle. She took all of the legwork from my already loaded table. She is quite knowledgeable about how the system works and knows the best places for families looking for a home for their loved ones. She made me feel like she actually cared about my family and myself. We need more compassion and empathy on this planet. She embodies these values. Just as an aside there was no charge for her service.
Search engine.
Working with Georgia was so wonderful! She's really helpful with navigating memory care options, listening to our priorities, and helping guide us to best-fit residential centers. We're so happy with our final choice, but had several additional great ones that would've worked too. Highly recommend this service. Thank you Georgia!
This was a google search option that was a starting point for us. We had no idea where to start, so we just called.
After my request for places to visit I received a very long list o possible locations. I managed to visit most of them and settled on one in particular that met my needs which included meals provided, cleaning service, transportation, social events. Each location could not have been more friendly and had they all met my needs I would have had a much harder job. So thanks to "A Place For Mom" for providing just what I needed.
I had seen their material online in the past and it was recommended by a relative that was familiar with them.
As soon as I completed the application and hit submit, I received a phone call from an agent, who then transferred me to my case manager. She did all the work for me, selecting facilities that seemed to meet our needs. She checked in on me almost every day at first.
Because it popped up in Google when searching for assisted living facilities.
Literally received a call within 2 minutes of my inquiry. Recommendations sent shortly after, Had our care team secured within 24 hours. Several follow-up calls from them as well. Very attentive, caring and thorough.
Needed a recommendation service for daily care.
Stephanie, our advisor, has been super helpful. I started my research on my own, trying to find a place for my parents. The information was overwhelming, and calling different places wasted so much of my time but didn't get anywhere. I clicked on the link to A place for mom. They connected me with my local advisor. Stephanie listened to me and asked a lot of questions I had never thought about. Then she recommended a few places and arranged the visits. My parents just moved in to an assisted living facility. They fell in love with that place when I first took them there. Now they have more social life and enjoy all the activities.
I'm so thankful that I made that phone call to A Place for Mom.
Thank you Stephanie.
The search for assisted living for your parent can be both emotional and overwhelming. A Place for Mom helped ease those feelings with their knowledge and assistance. Location (equal distance between my brother and I), cost, rating and levels of care offered were important criteria in our search. They made recommendation to assist in our search. They followed up frequently and offered guidance as needed.
A friend suggested I call and was glad I did.
I was clueless in finding someone to assist with my mother in law. I needed in home care for a few hours a few days each week. Ad I did not need someone with medical training. It was such a pleasure speaking with Elizabeth Wolfe. She understood my needs and gave me the information I needed to start my search. I have been contacted a couple of times since the initial conservation to see if things were progressing. I appreciate the help and kindness so very much. Thank you A Place for Mom.
I saw a commercial on TV, and decided to call to check it out.
I contacted a place for mom on seeing a tv commercial. They were responsive and connected me to a senior advisor, Joy W. No pressure, just caring and helpfulness. I was scheduled with 3 facilities, same day. Helpful all around. I'm grateful.
Tv ad. I just googled and took a chance. Best significant chance I’ve taken in a long time. It worked out very well.
Right after completing the online form, I was contacted by A Place for Mom (email and a phone call) to get more information. Before I knew it, we had a list of residences that had availability with their amenities and costs. They also set up appointments for tours. The follow up was nice as well as the general resources for downsizing a picking the right place to live. Be ready for an onslaught of calls and emails from the residencies on your list- it is overwhelming, but this is a big deal and everyone I spoke with knows that and were kind and supportive
You see the commercial on TV and laugh about poor Dad, then all of the sudden it is your turn! I figured, why not see how they can help.
When Mom's rehab facility gave her a last-minute unanticipated discharge, we were scrambling to find a place for her because she could no longer live at home. We contacted A Place for Mom in the evening, and got a response within 20 minutes, with a list of places we could tour the next morning. A few of them didn't look like a good fit, so we talked to the woman helping us to give more details about what we needed. We were shocked to get another list of eight more places that night! We set up tours and were ready to go the next morning, when we found the perfect place for Mom that was in our budget. Definitely recommend this service. Can't imagine what we would have done.
The social worker at the rehab facility recommended it.
They were very helpful in our decision making process of what to do next and then providing the best rated places in our vicinity.
Although I checked out others not on their list, I went right back to their first recommendation.
Recommended to me by a social worker
My experience has been wonderful. They've done the best work possible I believe in giving me opportunities to visit places that come as close as possible to fitting our budget. I've tried myself to find places and its overwhelming. They make it seem easy.
My mom recently had a stroke and went from full independence to needing a lot of care. I had no idea where to start. I simply added my info to the site and expected to be contacted in a day or so and I immediately got a call. I was connected to the most caring and helpful person, Alma, who gave me so much information, scheduled me for tours, and literally said the words "I will be with you every step of the way". I truly don't know what I would have done without her.
Recommended by a friend.
A Place for Mom adviser was super helpful; always providing relevant locations to explore and following up on the experience. My advisor responded promptly and so friendly as well as knowledgeable. She informed me of locations that did not meet my guidelines when I explored on my own. Excellent resource, highly recommend.
Due to lack of time A Place For Mom does the leg work
From the very beginning Nancy Was there for me, she's not only Guided me to view places in Florida and I am in Boston. Even after I made my decision, she called to see what she could do. Nancy made sure that all my questions have been answered. I move on September 14,2024.
I know that a Place for Mom was great. I heard it from other people where I live in Benchmark of Norwood.
I had no idea where to start trying to find memory care for my husband. I was alone in this search. To be honest, I stumbled upon A Place for Mom by just doing a Google search. I received a phone call from Sarah that saved my sanity. She guided me through the process by asking what I was looking for in such a friendly and kind manner. After giving me a few places to look at she made the appointments for my tours. Then as I was starting to question a few things she calmed my thoughts. I can't thank her enough for all that she did for me. It was good to talk with someone who did understand exactly what I needed and assisted me the whole way to his placement.
I really think that A Place for Mom found me. And I am so grateful.
I was looking for an assisted living facility for my Mom who lives 5 hours from me. I received a call from A Place for Mom within minutes of entering my information. They asked a few questions about my needs and the area I was looking in. I then received a list of facilities which cut my research time tremendously. I made appointments to tour several facilities with my mother all before I arrived in the area. A Place for Mom provided very helpful information for the selection process. They provide an online site where you can schedule tours, leave reviews, ask questions, etc.
Ease of research.
When faced with the urgent matter of finding a locked assisted living facility for my dad, I was told by family members to reach out to A place for mom. I immediately had a person reach out to me and felt much less alone in this process.
Family referral
When we realized my mom needed to move to independent living soon and on a very limited budget, we called a place for mom for help and Wendy immediately gave us good information and several places to check out in our area. She checked in frequently and always offered great help and advice! I don't think we could have done it without her and will forever be grateful!
I'd seen ads on TV and after trying my own searching online just felt confused and frustrated! I filled in the online help form and got a call within minutes even on the weekend!
My mother in law needed placement but we were slow to get the ball moving until she had a serious life change. A place for mom moved quickly and efficiently to meet us where we were at and find us a lovely place to move. It was a matter of a few days and we were signing paperwork for a place. Thank you to the entire team involved but specifically Dominic-you were so helpful and patient. Your communication while our anxieties were high, was unmeasurable. Thank you.
A friend who is a case Manager highly recommended A Place for Mom.
Please don't trust these people. They are all in it together. They stole all my mother's money and promised she'd always have a place to stay. They threw her in the hospital and refused to take her back into their facility when she finally got to another facility, they starved her to death. She went from 124 pounds down to 86 pounds in one month during Covid. I wasn't allowed to visit, they killed her Do not trust them they are all in it together. They act like they want to help you and they're so sympathetic soon as they get your money you can't get in touch with them.
A Place for Mom is the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s leading senior advisory service, A Place for Mom has a mission to enable caregivers to make the best senior living decisions.
With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior living solution for their loved ones across home care, independent living, memory care, assisted living, and more.
A Place for Mom’s service is provided at no cost to families because it is paid for by the senior living communities and home care providers in its network. For more information, please visit aplaceformom.com.