Aritzia Questions & Answers

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Here’s what consumers have asked with answers from Aritzia staff and previous consumers.

2 questions answered
0% answered in 1 day
Question:

Do they take long to ship?

Answer:

Yes seems how I ordered tires 2-15-2023 and now it's 4-10-23 and still haven't gotten them and can't even Wright them do to them blocking me

By Joseph B.
Question:

I need to escalate a complaint as they screwed up to entries which has cost me $90 and lost me my top

Answer:

Aritzia is taking advantage of their young, targeted audience by not offering proper customer service to a generation that is likely to sit down and take the abuse, rather than fighting back and getting what they deserve. They have a return policy of only ten days, which is an outlier amongst Canadian companies. In ten days, a product likely won't be delivered if purchased online, so the return period is lost before the product even reaches its buyer. I'm leaving this review in hopes of spreading awareness of Aritzias poor customer service and the impossibility to return products to Aritzia.

By Faranak M.

Can’t see your question? Ask to get answers from the Aritzia staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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