I believe it would be foolish to deal with this outfit, you do not get a Manufacturers warranty and there are too many complaints about them.

I think the whole site is bogus! If you find a cheap brand name item and try yo buy it... oppps. It was just sold lol

I cannot really comment because I was just a customer. However, in my case I find it very strange that a piece would just fall off of a genuine reputable brand. In my opinion, it would be foolish to purchase because their commitment to customer relations is the worst I have ever encountered. They were incredibly unhelpful, inconsistent and totally unwilling to resolve the problem themselves

My Calvin Klein watch was genuine. I had to have it fixed and I used an authorised dealer and they said it was the real thing.