Atlassian

I love the new pricing structure for Atlassian's products. $10 for 10 user licenses. It eliminates any barriers to entry while at the same time creating some buy-in for the user.

I will say that the learning curve is quite steep for setting up the atlassian suite of products if you're not familiar with apache and other server technologies. I'm not sure what the experience is for windows OS deployment, but that route definitely increases the cost if you don't already have windows server licensing in place.

The complexity is made up for by the great flexibility offered by the products. For now, unfortunately, the GUI text editor for confluence is very lacking. That is overcome partially by their support for embedding Microsoft Office documents and being able to directly edit those documents with Microsoft office applications with plugins for Firefox and Internet Explorer, but that implementation is not foolproof yet. The pace at which firefox is updating their software lately only adds to the difficulty. Seems like they're throwing out another release almost monthly now. Often with the new release the plugins for atlassian get broken.

Anyway, they are great products and I'm glad we went with them for our needs.

Love JIRA, they have a $10 starter kit. Works great for me! I can't afford more, but use it all the time with the starter kit.

Great software, great support.