AutoLoss
Questions & Answers

How easy is it to get a hold of customer service at AutoLoss?

Asked by Steve F. on 1/1/2019

16 Answers
Helen S.12/31/2024

Very easy. I called the 1800 number and spoke with staff
Ho N.12/28/2023

Very easy and they answer the phone. Great company to work with
ocean l.6/11/2023

Very easy. As long as I called when they were open I always got excellent support.
Lin C.12/3/2022

Very easy, I always got monica and she was very helpful
Amanda S.5/17/2022

I had a horrible experience over the phone. Only time I ever called, I was yelled at by Monica (owner), she never stopped interrupting to even ask my question, stating she needs 24-48hr to answer any questions and prefers email only I was just calling to try clarify an email she had sent me. So, Im waiting 24-48 to get an email to a question, I never got to ask, I guess. Since I wasnt allowed to speak to anyone else and 7 mins is taking too much of her time.
Nance T.3/7/2021

Yes Monica always answered the phone. Excellent service
Lol K.11/27/2020

Very easy. Monica answered the phone. She's very friendly and took the time to help me. You can tell she cares about her clients.
Martin B.6/13/2020

Very easy I called when they are open. They opened up at 11 for me in Georgia
Lucy L.6/6/2020

Easy from 8-4 someone always answered the phone. Jesses or dean were very helpful too
Rob S.3/8/2020

Easy! Call when they are open and they pull up the file and get a demand letter asap

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