Auto Parts Warehouse

Total pain in the butt experience, wrong parts out of stock bad customer service etc. not going to waste anymore energy on this place even typing to explain how much bull it was to deal with. Not recommended!

I was a frequent customer, but did not order for awhile. When i returned, I found some idiot "improved" the web site. When i tried my most recent order on line, the response was "we don't ship to APO's." How is Las Vegas an APO? After three tries, I called the number.

Wait! There's More! The phone rep was perfect, but I soon received a notice the pars I needed were not available. Don't the computers tell you what is in stock?

It will be a LONG time before I make an order from Autoparts Warehouse in the future. I think it has something to do with hell and a cold Front! Thanks for nothing!

My first order, and the salesman really help me with an order, that I had no knowledge of.
I will mention your warehouse to everyone looking for auto parts.and leave it up to theme
Thank you and have a nice day

Why would a large company push the smaller shops out? They sent a letter stating they will no longer deliver parts. We can order them but must pick them up. Pricing is of course way more then other shops. Now your purchasing ATA and we still can't get parts delivered or good pricing. Why are you discriminating against the small businesses?

A week later after ordering still nothing. Called to cancel will get back to me in 24 to 48 hours to send me an acknowledgement of cancellation Who does business like this presume it is a message service out of India, Fortunately they had not billed my credit card yet

I've been a comparative shopper all my life! And after I wrecked by D-100 door I went online to purchase another one. Had a piece of paper and wrote down all prices for the door I could find online. Auto Part Warehouse saved me money by free shipping and handling as all their competition companys do. Not only that, faster shipping also!

When a listing says "In Stock" software needs to confirm against a current, accurate stocking level database. Have ordered brake rotors only to get email saying "We regret to inform you we are "out of stock"..." Problem is at corporate level, US Auto Parts. Have had same issue with carparts.com for same rotors, another US Auto Parts site.

I ordered My car cover on Thursday and after three days there is still no shipping information for me. I would Have ordered the cover through another company if I knew that it could not be shipped the next business day.

Good price on this product and cools good it seems, solved my cooling problem for now. Very difficult to install with the inlet not removable like the factory one. Pulled it as a complete unit with the fan and radiator together. Very hard. Next time if I have to pull radiator fan will just remove the intake lower manifold first. Much quicker and do not have to work under the car long, just to remove fan electrical plug and the lower bolts holding it on. Removing the turbo piping and battery tray did not help at all.

John (ext. 1320) was terrific! Helped implement a price match for me, helped with computer issues and said he would try to get priority delivery for my A/C condenser that I ordered today. He was patient and very helpful! Excellent!

Ordered using online system with correct car model and received a part for a different car. When I went to get it replaced, I was told that their system identified the wrong part number and they could not provide me with the proper part. They did refund my purchase but here I am 12 days after ordering and I have to start all over again. Poor service

I ordered a radiator for my Suburban about 2 years ago and about two weeks ago I noticed it was leaking so I called customer service and after verifying some previous customer account info they shipped out a new radiator without charging me fore a core or anything out of pocket! I have bought parts from them before and they stand behind there parts and provide excellent customer service. Just a great company to get all of your Auto parts from!

Never a problem ordering or having an order changed before shipping and the products are just as advertised and the shipping time i am very impressed with. Customer service people are professional at their job and easy to work with. Kris sherman

Price was good, but after 3 days the order was still processing and was not planned to be shipped. I cannot wait that long to get brake pads so I just cancelled order. I'll have my pads today from a local store

I ordered a bumper cover in October 2018 and was then billed for two of them? I contacted Auto Parts Warehouse about the mistake and was not given a response. They have been totally dismissive and not willing to make things right. STILL trying to get a refund for the double credit card charge..

Overall best selection of parts, unbelievable low prices and extraordinary service. I saved $300-$400 replacing OE brakes on my 2010 Camaro. Not cheap after market parts but original replacement on rotors and upgraded pads. Only place I will purchase parts from now on. Highly organized and super quick delivery. Its nice to be able to order something online and actually receive exactly what you expected before expecting it. Under promised and over delivered.

I have always received great service from APW. Their wonderful website and competitive pricing kept me coming back. Today was even better. The rep was genuinely interested in helping me and spent nearly one-hour with me (my insistence) looking for alternatives. He found me a much cheaper alternative when compared to the eBay part my mechanic suggested. He then gave me his extension number and encourage me to call him directly and he would try and apply an additional discount for any future purchases.

I had a great experience ordering my part. Gentleman was polite, courtesy, treated me with respect, yes Mr Larry and was very concerned about my needs. He couldn't do enough to make sure I was satisfied. Looking forward to doing business with company again. Signed: Happy customer in North Carolina.

. I ordered parts for my Subaru (again!) and the shipment arrived before the scheduled day. Same thing happened last time I ordered parts here. This supplier goes way
Beyond excellent to take care of the #1 Customer... ME!
Thank you APW, I'll definitely be getting more parts as needed to keep
My Forester on the road.

I ordered a color matched trunk spoiler for my 2012 Mazda Miata. The item arrived well protected and matched my vehicle perfectly. It took about 10 minutes to install, was super easy, and it looks great. The price was over $100.00 less than similar items available online. Price, fit, quality, and color matching cannot be beat!

I am a Stern critic when it comes to reviews. I bought a set of head lights for my Dale Earnhardt Jr SS Monte Carlo. They were well packaged shipped on time and the fit was perfect. I've bought other products from this company and appreciate their products and Exceptional knowledgeable staff.

I did not have time to make a phone call so I chatted. Michael on the other end was excellent, very knowledgeable and quick. I am awaiting the chat transcript in my email. If I get it, I will rate this as a 10. If not, a 9.

The ordering and purchasing of my product could not of been any easier. I just put the make and model of my vehicle in and a couple of clicks later I have all 4 rotors and brakes shipped free. So that being said, I will update at a later time with shipping and quality reviews for thus product... TBC