Avia Swim has a rating of 1.4 stars from 30 reviews, indicating that most customers are generally dissatisfied with their purchases. Avia Swim ranks 260th among Swimwear sites.
I only read reviews of the site after placing an order and was mortified I'd lost like 30 dollars. Indeed, 1 month, then 2 whole months, passed and no update on tracking info or package delivery. I assumed it really was a scam at that point, emailed the support team, no response, forwarded my email to them literally 24 times at a time to see if that would work lol. TO MY SURPRISE, 2.5 months later it showed up (ordered May 27 2020... received August 12 2020 no joke)! The swimsuit I ordered (amore bikini set in red. Attached photo of the white version) looked just as pictured, I'd say it's about the quality you'd expect for 20 ish dollars. Overall I'm super happy with it and look forward to wearing it to the beach. This was an emotional rollercoaster
I'm super bummed and disappointed in human society. This company is fake or has non existent customer service reps. Based off of all the reviews I'm going to say it's fake. Ordered a bathing suit over a month ago. They won't respond to my emails and their number is fake. I've reported them on Instagram as a scam. Everyone who has had issues should do so as well. Avia Swim takes money from people. THEY ARE CRIMINALS
I only read reviews of the site after placing an order and was mortified I'd lost like 30 dollars. Indeed, 1 month, then 2 whole months, passed and no update on tracking info or package delivery. I assumed it really was a scam at that point, emailed the support team, no response, forwarded my email to them literally 24 times at a time to see if that would work lol.
TO MY SURPRISE, 2.5 months later it showed up (ordered May 27 2020... received August 12 2020 no joke)! The swimsuit I ordered (amore bikini set in red. Attached photo of the white version) looked just as pictured, I'd say it's about the quality you'd expect for 20 ish dollars. Overall I'm super happy with it and look forward to wearing it to the beach. This was an emotional rollercoaster
Date of experience: August 14, 2020
I did get my "swimsuit" if you can call it that after 2 months of reporting, calling and blocking this organization everywhere, and whatever i got in the mail looks outrageously disgusting, looks nothing like what i ordered, extremely cheap material, color doesn't match, fit is terrible. It's a big scam.
Tip for consumers:
it's a scam. do not use! report it everywhere! fb, ig, consumer organizations, cancel your cards and all.
Products used:
none
Date of experience: July 9, 2020
Awful. Ordered a suit over almost two months ago and still hasn't come. I've emailed the site for my money back and direct messaged the Instagram and never got a response from either. Do not buy from here this website needs to be reported ASAP.
Date of experience: July 7, 2020
I will continue to post a review for avia swim until I get my refund back or my suits get delivered! This is an awful website to order swim wear from. I had order my suits a month ago and it still says they are being processed. I have called every day for the past 2 weeks and have sent several emails in which they have not responded to either or. I am extremely disappointed and more so pissed off.
Date of experience: June 21, 2020
I'm super bummed and disappointed in human society. This company is fake or has non existent customer service reps. Based off of all the reviews I'm going to say it's fake. Ordered a bathing suit over a month ago. They won't respond to my emails and their number is fake. I've reported them on Instagram as a scam. Everyone who has had issues should do so as well. Avia Swim takes money from people. THEY ARE CRIMINALS
Date of experience: July 12, 2020
So I got SCAMMED. I ordered from them 2 months ago and never received my order. No one answers anything. I dont even think it is a real phone number. Comments on instagram are disabled. I will post about this on every social media platform that i have until someone refunds me
Date of experience: July 20, 2020
Do not order from these people- they are fake. Any good reviews you see are not real. They disable comments on their Instagram page so no one can see bad reviews. I ordered my swimsuits on May 21st, as of June 24th, I have not received them. They do not respond to emails, and their phone number is fake as well. I have contacted my credit card company to have the transaction reversed. If anyone knows of a way to report this company, please let me know!
Date of experience: June 24, 2020
They erase all negative reviews. The positive ones are not real. Quality is horrible! Delivery time is over a month. Because its shipped from China. And return policy is 14 days and it's not free. Lol
Date of experience: June 19, 2020
I thought this place was a scam. Like an idiot, I fell victim to this website's cute advertisements without doing my research. After I found that they never replied to my emails and my phone calls went straight to voice mail, I was sure I'd never get my bathing suit. I placed my order in mid-march and after efforts to cancel my order, I accepted that I lost 20 bucks. But surprisingly, I got the bathing suit, in July? It's a cheap material (still cute though) and runs kind of small, but I got it so I guess its not really a scam. Still would not recommend though.
Date of experience: July 26, 2020
If you google vero swim you'll see the same exact complaints you see here. I ordered beginning of May and never received anything. If you ordered from these people call your bank get a refund and report them. They are filtering out their instagram comments of people calling them out and are scamming people left and right and getting away with it.
Date of experience: June 4, 2020
Idk about this website... So in March i ordered from this website and yesterday I received 1 of the 4 i ordered. It says 1 is out for delivery in my city today but I haven't received it yet. Odd that they all shipped separately. But after i had purchased from this website my card information was stolen. Could they have possibly stolen it, yes. Could it be unrelated, yes. I can update if i receive the rest.
Date of experience: June 16, 2020
I order from this company almost two months ago and got an update only two weeks ago saying that the order has been shipped. Yet I have still not received any package or an update on shipping. I bought two suits from them and wish that I wouldn't have. Do not waste your money on these suits- shop elsewhere.
Date of experience: June 28, 2020
I did purchase my swimsuit over two months ago and still waiting for it, as people has already mentioned they don't reply emails either answer calls. I do want my money back
Date of experience: July 15, 2020
Ordered a suit and it's been over a month since I placed my order and it hasn't even been received by USPS to deliver it. I have called during business hours listed on the website and gotten a voicemail recording, I have emailed and gotten no response and I have messaged them on Instagram with no response. I would save my time and money... and I will not stop until I have the suit AND a full refund for the trouble.
Tip for consumers:
Don’t do it. You won’t get the product or the courtesy of a response from the company.
Products used:
Bought a swimsuit and never received it or a response from this terrible company.
Date of experience: June 23, 2020
Do not buy anything from this website. I bought 3 swimsuits well over a month ago and have only received one. The one I did receive is nothing like the picture and the sizing is way off (An XL fits like a Medium). Because the suit didn't fit, I've been trying to return it. Their policy states that I have 14 days to return it upon receiving the item. So I emailed Avia swim with "returns" in the subject, like it said to do, and have heard no response. I have called and emailed every single day for almost 2 weeks. I have heard nothing from this site. And I still haven't received my other swimsuits. The customer service of this site is VERY VERY BAD AND UNPROFESSIONAL! Not to mention the swimsuits are not even what they look like online. DO NOT WASTE YOUR MONEY HERE!
Date of experience: June 29, 2020
Does not even deserved one star. I am so disappointed in myself for not having read the reviews first. I ordered 3 sets of bikinis over 3 months ago and still have not received any tracking details or email to say they have been dispatched. I emailed them a month ago, to no reply. I will be contacting my bank to have the money reversed. MASSIVE SCAM LADIES - DO NOT OREDER FROM THIS SITE! :(
Date of experience: August 4, 2020
SCAMMERS! FAKE COMPANY DO NOT BUY FROM HERE! I have disputed the transaction with my bank the merchant won't return my calls and emails, I have sent. It's been over a month since the order was placed will be making calls to try and get the company looked into further.
Date of experience: July 16, 2020
This website screams scam yet I really wanted some cute bikinis. I ordered 2 bikinis during their "sale" that happened to last over 3 months. Their bikinis look like the exact same bikinis sold on Somerfield, including the same pictures with the same model(that's how they got me) They just change the name of the bikinis. After purchasing 2 medium bikinis, I realized my sizing is a small. I emailed them to hopefully change the order and I tried calling them. You can only leave a voicemail each time. No response, and same with my friend who emailed them about her order. A month later, and the first bikini arrived. They ship out of China, exactly like AliExpress. The package arrives and there is no "AVIA" brand. Not to mention, THEY SENT THE WRONG BIKINI, one that is not even sold on the website. Cheap quality, no tags, and the medium that I thought would too big... was too small. What makes it even more suspicious is that the bikinis I ordered are no longer on the website. Not even sold out. As I was searching, the little bubbles on the bottom of the screen stating someone added a certain bikini to their cart showed my bikini Being added to cart ( the same one that I cannot find). I click the link and it shows page not valid. Weird how someone can add a nonexistent bikini to their cart? Their Facebook page shows no comments also, as if they're trying not to hide what the public want to say...
Date of experience: June 25, 2020
I WILL LEAVE A REVIEW EVERYDAY UNTIL SOMEONE ANSWERS ME BACK! I WANT MY MONEY BACK NOW. I WILL CONTINUE TO WRITW ON YOUR INSTAGRAM OR WHATEVER SO THAT NO ONE EVERY HAS TO GO THREW THIS. AVIA SWIM IS A SCAM IT IS NOT REAL! DO NOT BUY FROM THEM
Date of experience: May 31, 2020
They don't even deserve one star. I ordered more than a month ago and I have not even been given tracking details. This is frustrating and I want my refund ASAP!
Date of experience: July 10, 2020
I had placed an order with Avia almost TWO MONTHS ago and still have not even received a tracking number! Unbelievable. I've tried getting into contact with them and I have had ZERO responses. DO NOT ORDER FROM HERE! It's a scam!
Date of experience: June 28, 2020
Ordered a bikini mid-May... two months later after countless emails and messages on Instagram... no replies and no bikini. Fortunately my bank reversed the charge.
Date of experience: July 15, 2020
Never received my order, tried to contact them many times (instagram & mail) but never received any response. Had to contact my visa company to get my money back!
Tip for consumers:
Do not buy from them!!
Products used:
never received my order, tried to contact them many times (instagram & mail) but never received any response. had to contact my visa company to get my money back
Date of experience: January 22, 2022
I ordered two pairs of bikinis. They took 4 months for items to arrive. Bikinis are not like the photos. They are cheaply made and they aren't practical.
Date of experience: August 2, 2020
Never received my order! No response! IT'S a fake drop shipping website. What a shame! Do not order from them.
Date of experience: August 14, 2020
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