BecexTech.com

Order was late, incomplete and defective with poor *******@becextech.co.nz.
For a month now I have been trying to get either the phone I ordered repaired, a replacement or a refund. I have sent the phone back at substantial additional cost to me. At no stage has Becextech ever initiated contact to inform of delays, I have had to contact them. There customer service phone line is disconnected so all contact is via email. The answer is always..." a few more days". That day never comes. I personally think it is a scam. Do not believe anything they say either on their flashy website about delivery times, customer service or there refund terms. Their website says 3 to 5 days, I asked for the postage to be refunded nearly three weeks ago...still haven't said they will.
I hope no-one else makes the decision to buy off them and gets ripped off like me.

I highly recommend staying away from BecexTech Australia. My experience with them has been nothing short of a nightmare. I placed an order for a product that was supposedly "in stock," yet here I am, weeks later, still waiting for it to be dispatched. Every time I follow up, I get the same frustrating responses—"We'll update you soon" or "The warehouse team is still checking." It's clear that they have no real inventory and are likely operating out of a small, virtual setup with no real connection to any warehouse. The lack of transparency and the endless delays make it evident that this is not a trustworthy store. Despite multiple requests, they have still not refunded my money. Save yourself the trouble and do not order from this store. You'll only end up wasting your time and money.

I thought communication was slow, I didn't receive a tracking number until I have emailed twice.
I ordered a Google Pixel 9 XL and a case. But I only received the phone no case, although the case was only $15.00 it is disappointing that such a large company does not have good enough quality checks that allows orders to be posted when not filled.

Lacked communication in terms of delivery time. No delivery timeframes upon ordering and had to chase it up myself. Took two weeks to receive the phone from ordering. Product arrived in expected condition. Customer service did respond promptly but weren't able to assist very much.

I ordered a camera body and adapter from BecexTech. I was more than happy with the purchase price. Once the order was completed, I was continually updated with a delivery schedule. The order was delivered in a safe and timely manner. If I wanted to save money on a further purchase, I certainly would do so with confidence.

Good. Great price, product as expected customer service excellent. Could improve notification and tracking advice but not a biggie given everything else

Phone and price very good
A bit more communication when it takes more than two weeks to receive the item

Products arrive in good condition.
However, delivery took longer than expected - otherwise, all good.
Enquiries were responded to promptly.

Good service, had a question and they answered immediately, product was delivered quickly and in good condition.

Thanks but I think I would look at getting another follow up service and this is an annoying

Goods arrived safely. It took around seven days. It was packed nicely.

Phone good service good delivery good. I would recommend to friends and family.

Great company to deal with. I have purchased from here guys and never had a problem.

Product as per description. Good tracking of delivery

Item arrived quite quickly. Customer service was very good.

Very caring sales support. Excellent value for money.

I had ordered a phone from their website and I never received it. (It got return back to the seller and now seller is refusing to refund me my full money.) My order was attempted to deliver but the FedEx never called or rang my door bell ring so I didn't know my package was out there. My pacakge then was later placed in Walgreens for pickup but since I was using nickname to order, the name didn't match my id so the Walgreens refused to give me my package. I contacted FedEx about it and they said it will be send back to the seller so I contacted the seller about it too after few days and the seller said they received the pacakge back. And when I asked them to refund my money, they said I gotta pay them fees because the package got sent back to them, for restocking fees and for shipping? When I ordered it, the shipping for free, it was in stock too and I had contacted the FedEx about all these fees if I need to pay them and FedEx said I don't need to pay anything but this seller keeps on insisting me to pay them random fees which I am not obligated too. I checked their website reviews and it was really negative too so now it all makes sense to me. I told them let's settle this at court claim since I know it's a scam but they keep on ignoring my email about it and keeps on insisting me to pay the fees.

Absolutely hopeless company. No contact details to talk to a real business and their response through emails is hopeless anyway. When ordering they say that shipment leaves within 1-3 business days and charge you a fat shipment fees but shipment never takes place as promised nor do they respond. Be careful, I will never deal with them again. Frustrated, I am looking to cancelling the order and seeking full refund.

I bought a new smartphone on this website and I am pleased as punch. Everything ran very smoothly, the delivery was even faster than it was initially stated. The phone arrived in perfect condition. Only positive emotions.

I am very please to get feedback to my concern and timely feedback. Delivery within the time specify and no damage to the package. Would recommend to friends who is looking for new and as new phone. My only concern is that they should state in the details if it comes with a charger or not.

It arrived promptly and I was required to sign for it which should apply to every delivery. However, to much consternation, a power plug and cord was not included forcing me to buy one online. This I was not impressed with at all. At the price a power cord is expected to be included.

The company is brilliant. They have great passion for their social mission starting investing and becoming more empowered and free avastmarkets dot com have a great platform with helpful and motivating advice for investment. Really recommend

I have received my order, but it was left on my doorstep without signature. Even I called twice and asked the delivery company to deliver my order on certain day, but it was ignored. I was not at home and the order was expensive purchase.

Not the colour I requested. I wanted red.

My apologies. Previous emails were sent to the junk.