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on 7/21/18We are a small team offering the most affordable products we can. That makes it so that we can only offer email support. We have had our problems in the past (what business doesn't) but we strive to respond to all emails promptly and help you in every way we can.
I can't find a phone number. You might get a response from bpsupport@betterphoto.com, but that's not to say you'll get an issue resolved.