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    BHFO

BHFO

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Overview

BHFO has a rating of 3.9 stars from 666 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BHFO most frequently mention great prices, customer service, and good quality. BHFO ranks 5th among Discount Designer Clothes sites.

This company does not typically respond to reviews

Positive reviews (last 12 months): 80.9%
Positive
165
Neutral
10
Negative
29
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5,284 reviews

27
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How would you rate BHFO?
Top Positive Review

“LOVE THE SILK DRESS, boots too.for later in the year”

Jennifer F.
6/4/24

Bought a larger size due to sale price and what was available. LOVE the loose fit! Pure silk. The real kind. The boots are a pretty shade of green, brighter than forest, and absolutely practical style for Maine. Another great score from BHFO~!

Date of experience: 6/4/24
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Top Critical Review

“Very low quality”

Lida W.
6/2/24

The dress is more than $100 but it's torn and bad sewing repairs with different color of thread and rush sewing. The other two clothes are all deterior materials than I thought. It's not worthy to buy and return by paying $9.

Date of experience: 6/2/24
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Reviews (666)

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customer service (52) shopping experience (17)
Thumbnail of user jenniferf2401
Maine
1 review
0 helpful votes
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June 4th, 2024
Verified purchase
• Updated review

Bought a larger size due to sale price and what was available. LOVE the loose fit! Pure silk. The real kind. The boots are a pretty shade of green, brighter than forest, and absolutely practical style for Maine. Another great score from BHFO~!

Date of experience: June 4, 2024

Good selection great prices...
May 6th, 2023
Verified site experience
• Previous review

Good selection great prices...I went minimalist...but was tempted!

Date of experience: May 6, 2023

Thumbnail of user charmainec105
Texas
1 review
0 helpful votes
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June 3rd, 2024
Verified purchase

This is my second time placing an order with this website. I bought all clearance items so I am taking chances with the sizing. So far so good only a couple didn't fit right but since I anticipated that i wouldn't be able to return them because they're on clearance and final sale I'm not mad about it. Ordering is easy and delivery came in just a week. I recommend this website and will order again.

Date of experience: June 3, 2024

Thumbnail of user lidaw10
Washington
1 review
0 helpful votes
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June 2nd, 2024
Verified purchase

The dress is more than $100 but it's torn and bad sewing repairs with different color of thread and rush sewing. The other two clothes are all deterior materials than I thought. It's not worthy to buy and return by paying $9.

Date of experience: June 2, 2024

Thumbnail of user sharonmslater
Arizona
1 review
0 helpful votes
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June 4th, 2024

The white dress I purchased was obviously used-it has snags and dirt around the neckline and waistline. They denied the damage even after I sent them photos of the damage and wouldn't make it right. I bought junk.

Tip for consumers:
They denied the damage even after I sent pictures.

Products used:
Dress

Service
Value
Shipping
Returns
Quality

Date of experience: June 4, 2024

Thumbnail of user liannel14
California
1 review
0 helpful votes
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June 2nd, 2024
Verified purchase

I am very disappointed that these very pretty shoes immediately started shedding the rhinestones. I have barely worn them and they already have patches of missing sparkles. The sparkles were the reason I bought the shoes.

Date of experience: June 2, 2024

Thumbnail of user dyana10
Texas
1 review
0 helpful votes
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June 8th, 2024
Verified purchase

I have yet to receive my order after two weeks. I reached out to customer service, and they have not been responsive or helpful in any way in resolving this issue or refunding my money.

Date of experience: June 8, 2024

Thumbnail of user molinah1
Montana
2 reviews
0 helpful votes
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June 3rd, 2024
Verified purchase

Received my shoes very quickly and they were just as described. I thought my order would take several weeks, like other websites. I was very surprised that was not the case

Date of experience: June 3, 2024

Thumbnail of user audreyc371
California
1 review
0 helpful votes
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June 2nd, 2024
Verified purchase

I found the perfect dress for my son's wedding and delivery was quick. Unfortunately it was not a good fit, not their fault, so I had to return it. It was an extremely easy process.

Date of experience: June 2, 2024

Thumbnail of user annet524
Pennsylvania
1 review
0 helpful votes
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May 24th, 2024
Verified purchase

I had put on Google price alerts for this item and it found it on BHFO. I was so happy because it had been out of stock on the manufacturer site and never appeared at any of the big department stores. It was new with tags although the original store's price tag had been clipped off. I don't have time to hunt discounters in person so I'm happy to get things here.

Reason I chose this business:

Google found it!

Reason I chose this product:

Had been looking at the blouse for months. Great brand and a fabric I really like.

Date of experience: May 14, 2024

Thumbnail of user rociop36
Mexico
1 review
0 helpful votes
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June 2nd, 2024
Verified purchase
• Updated review

I have bought many items before and recently I didn't received anyone, I don't know what is happening but it is a pity because your prices and items are very good

Date of experience: June 2, 2024

Ítem didn't arrive yet
November 2nd, 2023
Verified purchase
• Previous review

Its a pitty that sometimes the ítems arrive and others don't, you have beautiful ítems in a very Goodyear price but the way you send them to México is ver unreliable, I don't why but the ítems didn't arrive

Date of experience: October 25, 2023

Very good prices
July 12th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Because you have beautiful items in a good price

Date of experience: July 12, 2023

Thumbnail of user nganp8
Florida
1 review
0 helpful votes
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May 28th, 2024
Verified purchase

Good customer service. Got some issues, emailed them on the weekend, got reply on Tuesday. Shipping was fast, package got shipped a day after I ordered. Will order again in the future

Reason I chose this business:

Brand clothes with better prices

Date of experience: May 18, 2024

Thumbnail of user kathleens1578
Maine
2 reviews
0 helpful votes
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May 1st, 2024
Verified purchase

New to BHFO, great prices and I was surprised by the selection. I'll be shopping for kids clothes here too! They had the size I needed of a dress I tried at Nordstrom Rack, and beat out every other online retailer significantly on the price. It fits perfectly, and came within a week. I'm super happy with it and really excited to find a new option for reasonably priced clothing!

Reason I chose this business:

Took a chance on a new retailer for a dress I needed.

Reason I chose this product:

BHFO had the size I needed at the best price!

Date of experience: April 21, 2024

Thumbnail of user claudiac634
Uruguay
1 review
0 helpful votes
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June 3rd, 2024
Verified purchase
• Updated review

I've bought many things from BHFO. Prices are much better than anywhere else and I always come across wonderful finds.

Date of experience: June 3, 2024

Great store
March 4th, 2023
Verified site experience
• Previous review

Date of experience: March 4, 2023

Thumbnail of user ngaik
Massachusetts
1 review
0 helpful votes
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May 27th, 2024
Verified purchase

"Asics Womens Gel-PTG Leather Flat Casual and Fashion Sneakers 12 Medium (B,M) / White/Cream". The sizing is incorrect! The description says they are in women's size but they are actually in men's size 12.

Date of experience: May 17, 2024

Thumbnail of user rushoh
New York
1 review
0 helpful votes
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May 16th, 2024
Verified purchase

This store has all you need for church or work at affordable prices. First time shopping here and will definitely shop for more. They have a wide range of everything you need for him/her.

Reason I chose this business:

Has all the clothes I need and more

Reason I chose this product:

They’re brands at affordable prices

Date of experience: May 6, 2024

Thumbnail of user lisag2234
Missouri
2 reviews
0 helpful votes
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April 25th, 2024
Verified purchase
• Updated review

I have very much enjoyed shopping at BHFO over the years…but I have been burned too many times by final sale items which deviate from standard expectations regarding either fit or quality. I find myself gravitating now more toward secondhand retailers to get the price points I want while not being excluded from returns.

Reason I chose this business:

I have been a longtime customer and was raised to be a price-conscious discount shopper without sacrifice too much on quality

Reason I chose this product:

I have specially events coming up this spring, and summer for which I needed new dressier sandals

Date of experience: April 15, 2024

AMAZING DEAL!
December 11th, 2022
Verified purchase
• Previous review

Incredible buys on top notch winter boots! My family and friends are blown away on what a great buy I got!

Date of experience: December 11, 2022

Easy to use website, great packaging, easy returns,...
January 7th, 2022
Verified site experience
• Previous review

Easy to use website, great packaging, easy returns, great products at great prices... pinch me.

Reason I chose this business:

I have been shopping at BHFO for many years and have never once been disappointed with the experience. My Mother raised me to be smart with my money and that paying full price is foolish in most cases! BHFO seems to offer better variety and quality every year with sacrificing the bargain prices! It is such a rush to tell friends and family what a great buy I got when they ask... and they ALWAYS ask! Making Momma proud!

Date of experience: January 7, 2022

Thumbnail of user fleurl9
New Zealand
1 review
0 helpful votes
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June 3rd, 2024
Verified purchase
• Updated review

Easy site to navigate
Great variety of products
Great prices
Fast hassle free shipping
Quick response with customer service
Definitely recommended

Date of experience: June 3, 2024

Easy to shop
May 7th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Best prices. Best variety.

Date of experience: April 22, 2024

Thumbnail of user margies176
New Jersey
1 review
0 helpful votes
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June 12th, 2024
Verified purchase
• Updated review

It's a hit or miss! Had some great deals & a few not!

Date of experience: June 12, 2024

All good, but it take too long to get my order in...
September 30th, 2022
Verified site experience
• Previous review

All good, but it take too long to get my order in on time! I would have liked to get 3 of the Sandals instead of two! The third was out of stock by the time my credit card went through!

Reason I chose this business:

The items are very reasonable priced with this inflation!

Date of experience: September 30, 2022

Love the items I bought, but I think the shipping should...
August 7th, 2022
Verified site experience
• Previous review

Love the items I bought, but I think the shipping should be free! Thanks

Date of experience: August 7, 2022

Thumbnail of user rjversionj
Colorado
1 review
0 helpful votes
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May 28th, 2024
Verified purchase

I guess I'm spoiled by free returns from other retailers, because it didn't occur to me how much I would spend to try the dress and not keep it.

Reason I chose this business:

I liked the look of this dress.

Reason I chose this product:

The color and the gentle shine.

Date of experience: May 18, 2024

Thumbnail of user amezee
Georgia
3 reviews
0 helpful votes
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April 14th, 2024
Verified purchase
• Updated review

I usually have a decent experience with bhfo. Sometimes the items are "what you ordered vs what you got" mostly because there is usually only one insufficient picture per product. It's just a risk that you take. Unfortunately, I've received the wrong size more than once.

Reason I chose this business:

Nice items with good prices

Reason I chose this product:

Personal shopping

Date of experience: April 4, 2024

The shipping prices are discouraging
August 11th, 2022
Verified site experience
• Previous review

The shipping prices are discouraging. I cleared out most of my cart just to decrease the price for shipping by a little bit.

Reason I chose this business:

I can typically find so many great brands for a good bargain.

Date of experience: August 11, 2022

Thumbnail of user melaniec763
New York
1 review
0 helpful votes
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May 23rd, 2024
Verified purchase

They sell great products for great prices. I have purchased items from them several times. Never had a problem.

Reason I chose this business:

Great product and great prices.

Reason I chose this product:

I needed an over the knee boots

Date of experience: May 13, 2024

Thumbnail of user michellec465
New York
3 reviews
3 helpful votes
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May 31st, 2024
Verified purchase

Everything shipped and arrived on time. The surveys are annoying though because they force you to type 50 words

Reason I chose this business:

I get great deals at BHFO

Reason I chose this product:

I like them

Date of experience: May 21, 2024

Thumbnail of user elizabethb3731
Delaware
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Was thinking "Hmmm, these prices might be too good to be true? Will I ever see these shoes in person?" THANKFULLY, I DID. AND I couldn't be happier! I especially appreciate knowing there is a price match guarantee. A true sign of a GREAT COMPANY! Will tell everyone I know about your website!

Reason I chose this business:

Was searching for a certain style of shoes. BINGO! FOUND THEM! And a zillion others!

Reason I chose this product:

I Purchased all top of the line (designer) brand shoes…at UNBELIEVABLY AMAZING PRICES. I would not have been able to afford them at regular prices. No way.

Date of experience: April 23, 2024

Thumbnail of user francescab124
Maine
1 review
0 helpful votes
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May 23rd, 2024
Verified purchase

Luv the dress don't like paying restocking fee as the dress was just not the right fit. I will check Amazon next time no restocking fees

Date of experience: May 13, 2024

Thumbnail of user valeried588
Canada
1 review
0 helpful votes
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May 19th, 2024
Verified purchase

Despite what BHFO promises on their web site, their delivery service charges surprise fees upon delivery in Canada ("custom entry fees" aka brokerage fees). The delivery service will hold you package hostage until you pay. BHFO is aware of it, refuses to acknowledge it on their website, and refuses to reimburse those surprise fees. BHFO could avoid all this by either charging appropriate taxes themselves at the point of sale, or by using a better delivery service (like USPS), but they choose no to. BHFO lies on their website when they promise there will be no brokerage fees.

Reason I chose this business:

Price was great on the particular running shoes I was looking for.

Reason I chose this product:

I had bought shoes from that brand before and knew exactly what I wanted.

Date of experience: May 9, 2024

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Randi A.
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3.9
666 reviews
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