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BidSauce

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Overview

BidSauce has a rating of 1.2 stars from 99 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about BidSauce most frequently mention customer service, gift card, and penny auction problems. BidSauce ranks 151st among Penny Auction sites.

How would you rate BidSauce?
Top Positive Review

“I was VERY skeptical but bought the 250 bid package...”

Randy K.
1/14/11

I was VERY skeptical but bought the 250 bid package for $149. I won an auction for a Sony 40" TV with Google for $3.04. I did this on December 20,2010 and the TV was delivered on January 13th, 2011. Although their customer service stinks, I did get what i was promised.

Top Critical Review

“Bidsauce... worst of the worst”

L A.
9/26/20

Shame on bidsauce! Worst site ever. I never received almost $2,000 of my merchandise. Customer service did nothing to rectify anything. Shame on me for not suing their behinds! Please don't waste your time or money. I received my winnings in the beginning. All was great until I noticed items weren't arriving. I reached out to Customer Service. They said it would be arriving soon, but nothing. Don't trust them!

Reviews (99)

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customer service (20)
Thumbnail of user genek
Illinois
1 review
3 helpful votes
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March 28th, 2011

I joined in Nov. 2010, won and purchased 14 items right away in hopes of having them for Christmas. I was told they would be shipped within 2 weeks, as of today I still have not received even one item.

Thumbnail of user waynel2
Louisiana
1 review
3 helpful votes
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January 5th, 2011

Why don't all those ripped-off people simply dispute the charge with your credit card company. Use these reviews as proof it's a rip-off if need be. Worked for me, BidSauce got me with the same $149 scam as most of you and wound up with not a penny of my money.

Thumbnail of user gaylew
Illinois
1 review
6 helpful votes
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October 26th, 2010

This website is a complete scam! After registering I found out they charged my credit card $149.95. No answer after calling (always busy) and then talking on line with a live chat person was told they do not give refunds and pretty much too bad!
I have protested this charge with my bank and hopefully something can be done but not holding my breath. This site should be illegal and stop taking money from unsuspected people. Do not use this site.

Thumbnail of user terric3
Connecticut
2 reviews
3 helpful votes
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January 4th, 2011

I found this site by accident, and thought it looked fun, so I bought a bid pack. It is fun and relatively easy to win an auction. Now, to receive your auction win, you must pay at least $6.94 per auction win (just for gift cards, more for electronics, etc., even if they are shipped together with other wins). I waited weeks to receive my auction wins after corresponding with them online through customer service. Once I receive some of my auction wins I purchased more bids and won more auctions, realizing that shipping is their weak point. Well, it's been almost 6 months, and I have yet to receive almost $2,000 worth of auction wins. So if you are in it for the thrill of winning, spend your money. But be ready to wait a long time to receive your winnings if ever. I plan to complain to Better Business Bureau, and have found a better run auction site.

Thumbnail of user markf6
Virginia
1 review
0 helpful votes
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November 29th, 2010

Worst Penny Auction I've played on. Timer is always freezing. I keep having to re-log in. Once I start back trying to bid it will freeze again. Then just when I feel it's close to really increase my bidding the site will freeze and when I the timer starts back the item comes up SOLD. This happened twice Saturday night and once Sunday morning. My left over bids are wasted as far as I'm concerned.

Thumbnail of user billl1
New Jersey
1 review
1 helpful vote
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October 26th, 2010

Stay clear of this website! It's only been 48 hours since I signed up but they have not responded to any customer inquiries via phone or e-mail. They haven't even sent me an e-mail to "verify" my account. When I try to call their line is an automated answering machine. NO LIVE PERSON! This is an expensive scam, and the worst part is that I now have to fight to get my money back through my bank which I am determined to do. Do not fall for this website.

Thumbnail of user debbyl
North Carolina
1 review
3 helpful votes
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October 7th, 2010

Took my 149.95 and cannot get it back, website confusing to say the least. I did not even know I had spent money until i won an item. They say too bad, they cannot help and i should have read their terms better. You better believe I will slash their name to hell and back. I work hard for my money in this economy and though this looked like a good way to purchase for less... how misled was I... I won a 50.00 gift card that i will probably never get and all it cost me was 149.95. I am beyond ticked off. They were not helpful at all and they are a scam and rip off. Stay away please...

Thumbnail of user georgem5
Florida
1 review
9 helpful votes
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July 19th, 2010

This is an auction site where bids cost money. The high bidder wins the auction but also has to pay up to 60% or one dollar per bid. So far I have one five auctions on this site but have yet to receive any merchandise from these auctions. Each time I contact the site and ask where my merchandise is I'm told it's in the mail when in actual fact nothing is in the mail. I would like to request that the site be investigated as a scam.

Thumbnail of user richardc9
South Carolina
1 review
2 helpful votes
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November 13th, 2010

I hope you read this before you even open the website. If you do open it and type in your credit card information looking for information only and with no intention of joining, then you will be charged $149.95 for what I still don't know. There is no cancelling. You will get only a form message in return for your attempt to cancel. Stay away from this site unless you like giving your money to scammers.

Thumbnail of user jannt
Nevada
1 review
3 helpful votes
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November 10th, 2010

Bidsauce is the most horrible site on the web. They have owed me money for the last 6 weeks and continually lie about the fact that they need to send me an email to receive the refund. I receive every one of their advertisements but can't seen to get their email. If you call them, they can't even answer their phone. This is a total scam!

Thumbnail of user chrisp13
Texas
1 review
0 helpful votes
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October 21st, 2010

Definitely a site to avoid. I 'won' an auction on this site, and it's been over three months since I won the item, and the only thing I've gotten so far are excuses and outright lies from their customer service department.

Thumbnail of user anivaj
Utah
1 review
9 helpful votes
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March 22nd, 2010

I really liked the website and was so excited I won for the first time. Its been now been a little over 4 weeks and I have yet to recieve my prize ($50 gift certificate). I did contact them by email and they sent me a fedex link with a tracking number, however, when I check the status of my order on the fedex website w/the tracking number they had in the email I get, "Not Found. No information for the following shipments/FedEx Office orders has been received by our system yet. Please try again later or contact Customer Service." I guess this was a $30 dollar lesson learned! Be careful!

Thumbnail of user stepheno1
Massachusetts
1 review
2 helpful votes
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March 29th, 2011

This site is an absolute scam... I "won" 4 $50. Gift cards 6 months ago and still have not received them. I have contacted customer service 3 times and you get the same B. S. line that it's the co. That handles their shipping that's at fault. I contacted the Better Business Bureau 3 weeks ago and received an e-mail today saying that Bidsauce will not return their calls and messages. Please help spread the word about this site so others don't get screwed by this auction site. Qubids, Bidcactus, and Big Deal are all legit. Sites that I have dealt with.

Thumbnail of user debbier4
Arizona
1 review
6 helpful votes
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October 6th, 2010

STAY AWAY - they do not deliver your goods. I won stuff in June and they still have not sent me anything even though I have emailed them several times. Even if they do deliver - 5 months? They take your money right away but apparently are unable to mail gift cards - really? Is it that hard?

Thumbnail of user justinw3
Montana
1 review
2 helpful votes
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March 27th, 2011

It was absolutely terrible. First they automatically charged me. I was dumb in not reading the agreement, which they get away with saying you will automatically get bids. Also, it automatically charged me for more bids. Here's the kicker. When I ended using those expensive bids to finally win a product, they haven't even sent it yet! Its almost april and I bought it in December. They are scam artist, and a terrible company to deal with.

Thumbnail of user la152
California
1 review
0 helpful votes
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September 26th, 2020

Shame on bidsauce! Worst site ever. I never received almost $2,000 of my merchandise. Customer service did nothing to rectify anything. Shame on me for not suing their behinds! Please don't waste your time or money. I received my winnings in the beginning. All was great until I noticed items weren't arriving. I reached out to Customer Service. They said it would be arriving soon, but nothing. Don't trust them!

Thumbnail of user keithb36
California
1 review
0 helpful votes
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February 26th, 2014

Thanks everyone for posting. I won nearly 180 times making a good profit. However I only recieved a fraction of my cards and items. They still owe me nearly $9,000 in items. I have just now contacted the Utah Consumer Protection Agency.

Thumbnail of user richardm9
California
1 review
2 helpful votes
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December 19th, 2010

I have never went on-line to review a site. I am doing this just to make sure that not one more person gets screwed. I won 3 Gift Cards and a Web Cam and its been almost 7 weeks and have not recieved anything. I called a month ago and they said they were backed up and that it would be christmas. I said why don't you let people know that it takes 2-3 months to get their items? They also charged me the 149.00 and I never knew I was being charged like a few others have indicated. They said they would refund 40 bucks. That was 2 months ago and I have never recieved it.

Stay away from this site, total rip off. Tomorrow, I will be calling the California Attorney General and logging a formal complaint.

Thumbnail of user williams6
Massachusetts
1 review
4 helpful votes
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November 13th, 2010

This site is garbage. For one thing, there's no option in the "my account" page of their site for closing your account. I found that when bidding, when it gets close, the time limit keeps extending, milking every last $. 75 it can out of bidders. In my case, even though the bidding was still ongoing & the limit hadn't been met, the bidding link simply disappeared. Bidsauce is crap.

Thumbnail of user chadp
Florida
1 review
2 helpful votes
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March 24th, 2011

I am pretty sure all of a sudden, they are using something to drive the prices up, all these "new people" you see always bid exactly the same and bid around 3-5 seconds before the end. Let me know if anyone else notices a difference now. Bidsauce you are going to lose alot of loyal bidders if you start pulling this kind of scam.

Thumbnail of user bryanh2
Virginia
1 review
0 helpful votes
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October 9th, 2010

I registered for the site for free. Once there i choose a 45 dollar bid package and started bidding but when i checked my account page they signed me up for a 149 package. I sent them two emails to have it corrected because i was only trying out the site i never received a response. I then called and only got an automated system. So i tried to speak to some thru their automated chat and the person there only tried to sell me more bids. I am reporting them to my bank as fraud since i can't get any help from them.

Thumbnail of user judya2
New York
1 review
1 helpful vote
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February 26th, 2011

I won 2 bids from this sight 11-19-10 and i am still trying to collect my winnings.
They blame a third party for the problem. They are still auctioning off the same things i won, but no payment is being made to old customers. They say 2 weeks is how long it takes to process a winning. After talking to them for third time they now claim they have no date as payment from third party is slow in coming.
STAY AWAY < this is not a place that hit a ruff patch and is trying to correct it.

Thumbnail of user randyk1
Texas
1 review
1 helpful vote
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January 14th, 2011

I was VERY skeptical but bought the 250 bid package for $149. I won an auction for a Sony 40" TV with Google for $3.04. I did this on December 20,2010 and the TV was delivered on January 13th, 2011. Although their customer service stinks, I did get what i was promised.

Thumbnail of user chefp
Connecticut
1 review
2 helpful votes
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April 1st, 2011

I may be the only one here but bidsauce has been great to me, it takes a little while to get your stuff but so what, If you pay $150 for a bid pack and don't read what your paying for your just dumb. I have won several items and they have been delivered to me and are great. This is a legit website, that is fun, its gambling folks and if you are not prepared to lose then you will be one of these hayseeds on this site complaining but again IT IS GAMBLING GET IT THROUGH YOUR HEADS! WIN SOME LOSE SOME. I have been playing for a while and again have received everything I have won. You do not have spend $150, you chose that bid pack to buy, research a bit first, the amount of dumb people in the world are astounding, there is no fee to "join" but you do have to purchase bids to play. I do not work for the company and am in no way associated with the company.

Thumbnail of user jonathanv
Utah
1 review
0 helpful votes
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February 25th, 2011

I've spent like $90 on this site and already have a macbook pro on my doorstep!

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