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    BitPlay

BitPlay

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Overview

BitPlay has been flagged for suspicious review activity. Many of the reviews look fake and are currently being investigated or have been removed.

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How would you rate BitPlay?
Top Positive Review

“Good platforms to play on”

Vanessa H.
6/25/24

The is site offers a lot of variety of platforms to play on. It's also easy to load most of the time it doesn't take long. But it also depends on how busy the block chain is. I enjoy playing my with this site and will continue to do so as long as it's easy and convenient.

Date of experience: 6/25/24
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Top Critical Review

“Misleading Customers”

Patrick g.
10/9/24

Bitplay like to mislead members with Facebook posts promising those who join a group or share they will receive 15 in freeplay but once you complete it they tell you it is a contest and winner will be drawn. Posting a pic of the post to see if anyone can find that drawing in there.

Date of experience: 10/9/24
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Reviews (514)

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withdrawal process (32)
Thumbnail of user wyemeam
Kentucky
1 review
0 helpful votes
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October 9th, 2024

Bitplay like to mislead members with Facebook posts promising those who join a group or share they will receive 15 in freeplay but once you complete it they tell you it is a contest and winner will be drawn. Posting a pic of the post to see if anyone can find that drawing in there.

Products used:
None

Service
Value
Shipping
Returns
Quality

Date of experience: October 9, 2024

Thumbnail of user ginar450
California
1 review
0 helpful votes
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September 11th, 2024

My issue was not resolved, The representatives was very very rude, and because they know they have control over certain issues, they take advantage of the customers. And right now my issue will not be resolved until I speak to him and walk the baby steps, or wait. The issue I have has not been the first time for me, So for the representative Oscar to try and walk me through steps I've already done. I'm not doing it with him. As well as Oscar said I could not speak to a supervisor.

Service

Date of experience: September 10, 2024

Thumbnail of user ashleyj972
Louisiana
1 review
0 helpful votes
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August 5th, 2024

I've Been a player for years i took a break then came back and a lot has change. It took me over ten times to get verified in order to update my number, then when I tried to make a withdrawal there was an excuse for that! Don't waste your time! I like the old system better this one sucks and after my withdrawal I will definitely not be coming back! Find another online casino gaming system! RUUUNNNNN

Date of experience: August 5, 2024

Thumbnail of user r831068498
Mississippi
1 review
0 helpful votes
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July 31st, 2024

The U.i & U.E are great! The only thing I (personally) think would make it even better and bring Alot more people to ALL platforms,would be to option to use login credentials across all of their available platforms. It's a little annoying having to contact someone &/or re-register & make a deposit every time you want to play on a different platform when they're all related & relatively the same. Sometimes I'd like to create an account and see the layout and what games are available,the functionality of the site etc before I begin to play. But that's just me. Other than that. Everything else is great as I said previously. 🤗

Products used:
Slots

Service
Value
Quality

Date of experience: July 31, 2024

Thumbnail of user ktidd911
California
1 review
0 helpful votes
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September 23rd, 2024

Awful desire don't waste your money they will not correct problems and customer service is awful they don't pay attention and come back with off the wall answers

Tip for consumers:
No

Products used:
Game vaullt

Service
Value
Quality

Date of experience: September 23, 2024

Thumbnail of user coryh218
Ohio
1 review
1 helpful vote
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July 23rd, 2024
• Updated review

Hi my name is Mr ©ory I've been a long standing player at bitplay. Ag for some years now they are by far my favorite sweepstakes crypto gambling website they have plenty of platforms to choose from and there customer service is pretty accurate and polite as well the main reason why I'm giving this review only 2 stars is because of the time it takes to get your withdrawal from your platform I've only had a handful of times where ruüyu

Date of experience: July 23, 2024

Bitplay is the best but the withdrawal time to get your winnings needs improvement
April 17th, 2024
Verified purchase
• Previous review

Hi yes I am a long standing player of bitplay they are my favorite and they have plenty of platforms to choose from and customer service is pretty good the one thing I wish they would work on is the withdrawal time but takes to get your winnings other than that bitplay. Ag is great

Date of experience: April 16, 2024

Thank you bitplay
April 8th, 2024
• Previous review

Hi yes I am and have been a long standing player of bitplay.ag I highly recommend this crypto gambling website they have plenty of games to choose from a dn the customer service is great the only thing I wish they would improve on is the withdrawal time it takes to receive your winnings other than that bitplay is awesome thank you again bitplay!

Date of experience: April 7, 2024

Thank you bitplay
October 18th, 2023
• Previous review

I've been a long standing player of bitplay and I think they are the best as far as I can see there customer service is great and they have alot of platforms to choose from Thank you again bitplay

Date of experience: October 17, 2023

Bitplay still my favorite casino websites
June 20th, 2023
• Previous review

I am a long standing player bof bitplay they have several good games the customer service is great the only area I see that needs improvement is the withdrawal process it takes awhile bto receive your winnings other than that bitplay is the best

Gambling app thank you bitplay

Update

So yeah they use to be my favorite until recently I just requested a withdrawal I'm sure it'll takes hours like always and I've been waiting 2 days now for my referral bonus completely ridiculous

Update

Bitplay is still my favorite dispute some problems I might have they have the best platforms and there customer service is great just wish the withdrawal times weren't as long other than that bitplay is my favorite thank you again

Update...

Ok so I requested a withdrawal for 300 off my juwa platform it's been over 24 hours and my withdrawal is on hold and I've been told it's because they are investigating and reviewing it I really need my money and I can't believe this is happening bitplay use to be my favorite but I don't think I'll be playing with them anymore unless I get my money very soon...

Update

Been over 30 hours and still don't have my money... Very disappointed in bitplay.ag... 😞

Date of experience: June 20, 2023

Thumbnail of user dominict134
California
1 review
1 helpful vote
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July 9th, 2024

I've been playing for about two years now and in the beginning of course seems legit until recently i withdraw and instantly funds placed on hold its been 10 days and ive yet to get anything they tell me excuse after excuse. Complete scammers they will not pay out!

Service
Value
Shipping
Returns
Quality

Date of experience: July 9, 2024

Thumbnail of user aprilb1072
Washington
1 review
0 helpful votes
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October 21st, 2024

I jumped through every hoop they asked me to in order to get verified so I could withdraw from my game. They went as far as to send me a confirmation email saying withdrawals usually take up to 24hrs... It's been 4 days so far and still counting. Everytime I say something about it their "team" tells me there's been an unusually high number of withdraws and mine when he handled as soon as they can. Pfft nah more like they expect people to get tired of waiting and play their winnings back into the game. I've already deposited and withdrawn TWICE through a different provider since I requested my winnings from bit play. Don't waste your time frfr bc they'll never send you anything. Not to mention the fact that playing through them costs way more than through anybody else too bc they won't take anything other than Bitcoin or one of those variations. So you send your deposit plus you have to pay an almost 5 dollar fee on top of that. Even more if you don't send the exact amount the first time. -10/10

Date of experience: October 21, 2024

Thumbnail of user albertom309
Tennessee
1 review
0 helpful votes
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September 11th, 2024

We're my money the I pay put on the game wtf they do t answer nothing can someone help me pl they stiling my money yo why I need my money

Date of experience: September 11, 2024

Thumbnail of user vanessah496
California
2 reviews
0 helpful votes
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June 25th, 2024
• Updated review

The is site offers a lot of variety of platforms to play on. It's also easy to load most of the time it doesn't take long. But it also depends on how busy the block chain is. I enjoy playing my with this site and will continue to do so as long as it's easy and convenient.

Products used:
The is site offers a lot of variety of platforms to play on. It’s also easy to load most of the time it doesn’t take long. But it also depends on how busy the block chain is. I enjoy playing my with this site and will continue to do so as long as it’s easy and convenient.

Service
Value
Shipping
Returns
Quality

Date of experience: June 25, 2024

Best in the business! Top notch gaming!
March 5th, 2023
• Previous review

Great site to play on! Very easy! And loads very fast! Their customer service is awesome and very helpful! I would recommend them to anyone that loves to play and have a good time! I will keep playing with them as long as they are around and I recommend you do the same! I wish you could withdrawal more at at time but besides that everything is all good. If you really wanna win some $$ you better start playing with them right now!tell your friends and family too they have a great referral code system that benefits you and your friends! Don't hesitate go play now! You won't regret it! I know I don't! The best in the business the only one I play with!

Date of experience: February 2, 2023

Thumbnail of user kelly.sarajan27
Arkansas
1 review
0 helpful votes
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July 6th, 2024
• Updated review

Customer service is good. Mostly depends on what your contacting them for. Definitely have had a hard time withdrawling money from them more than any other websites

Date of experience: July 5, 2024

So far so good
April 9th, 2023
• Previous review

This is my first time dealing with them and I am not disappointed. They have a big variety of good quality platforms.

Date of experience: April 9, 2023

Thumbnail of user iconikfreedom
California
1 review
0 helpful votes
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June 18th, 2024

Bitplay has many different gaming platforms to choose from, with each platform having a unique selection of games. Their catalog of games has expanded by a lot over the past year. The actual gameplay is high quality and the volatility of winning are still pretty favorable too.

Service
Value
Quality

Date of experience: June 17, 2024

Thumbnail of user patrickd1321
Ohio
1 review
0 helpful votes
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June 18th, 2024

Hi my name is Patrick I finally won playing bitplay. Ah I recommend them as a website I believe they are the best but when it comes to getting your winnings prepare to be waiting atleast 8 hours till you get them other than that bitplay is great

Date of experience: June 18, 2024

Thumbnail of user slemerise90
Wyoming
1 review
2 helpful votes
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June 21st, 2024
• Updated review

I won 2000+ over a month ago & I have yet to see all of my money. They released the initial 200 but haven't seen a penny since. Keep getting bs excuses about the delay, blah blah blah. DONT WASTE YOUR MONEY OR TIME!

Date of experience: June 21, 2024

Fraudulent
June 10th, 2024
• Previous review

Correction: received 1st withdrawal of $200, but have yet to see the rest of my winnings! Keep receiving bs excuses from maintenance, reviewing logs, performing security checks, etc. All LIES!

Tip for consumers:
DON'T WASTE YOUR TIME!

Products used:
Website

Service
Value
Shipping
Returns
Quality

Date of experience: June 10, 2024

Thumbnail of user ashleya955
Kentucky
1 review
2 helpful votes
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June 8th, 2024

Do not deposit with them they have been keeping peoples winnings lying saying under review and saying it's being investigated which is lies it's been four days now and they still haven't gave me my winnings

Service
Value
Shipping
Returns
Quality

Date of experience: June 8, 2024

Thumbnail of user togiak88
Washington
1 review
0 helpful votes
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June 10th, 2024
Verified purchase

I've always followed the rules! I've made deposits for many different platforms with this agency they had decided my withdrawal for juwa and the daily withdrawal limit without a deposit is $100 and that's what I asked for $100

Date of experience: June 10, 2024

Thumbnail of user levsey859
Texas
1 review
0 helpful votes
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May 31st, 2024

Have been depositing for over a year, not once have I cashed put...they do not even give the bonuses it says it does at the different levels they set up. Not once. Can not withdraw more than 200 no matter how much you have sent them. I... I'm going to another agent,distributor. Game host. Vblink777 ultra panda all I played

Date of experience: May 31, 2024

Thumbnail of user debb559
Florida
1 review
1 helpful vote
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May 31st, 2024

I've been playing for several years. Although not as fast as other sites (other ones I get my crypto literally under an hour) BitPay in the past paid slow but did pay. All the sudden about two months ago I get this on hold $#*!. Wait was like 4 days. Ok so I keep playing and win. Not a grand amount and it's been since may 16 and then I had another may 18 both "on hold" got so many reasons like platform issues, withdrawal maintenance, to they are reviewing my account. I won fair and square bet I can still deposit just fine. Called yesterday and the agent was beyond rude. Like annoyed I ask legit questions. Really used to enjoy playing but don't like being spoken to and lied to. Call me crazy but that's bad business!

Service
Value
Shipping
Returns
Quality

Date of experience: May 31, 2024

Thumbnail of user thomass4618
Alabama
1 review
0 helpful votes
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May 22nd, 2024
Verified purchase

This site is setup nice, as far as anything to do with customer service and resolving inquiries they are absolutely trash. Give same responses you get the run around for days. Never resolved any issue I had. The outcome being that I lost money with them having no concern.

Service
Value

Date of experience: May 22, 2024

Thumbnail of user lorissar4
Texas
2 reviews
1 helpful vote
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June 5th, 2024
• Updated review

Great games fast deposit withdrawal quick and variety of games to choose so if you haven't tried bitplay you definitely need to!

Tip for consumers:
Honest and friendly customer service

Service
Value

Date of experience: June 4, 2024

Awesome
February 16th, 2024
• Previous review

This place is fun great bonuses and fast deposits withdraws need to be a lot faster. Lots of games to choose from and lots of fun

Service

Date of experience: February 15, 2024

Awesome
November 8th, 2023
• Previous review

This place is fun great bonuses and fast deposits withdraws need to be a lot faster. Lots of games to choose from and lots of fun

Date of experience: November 7, 2023

Thumbnail of user hubbarddamien6
Kansas
1 review
0 helpful votes
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May 4th, 2024
• Updated review

Really nice and different take to long be and had yes. Helpful when i asked them something and were fast to message back right away

Service
Value
Quality

Date of experience: May 3, 2024

Great platform but terrible withdrawal processing
June 4th, 2023
• Previous review

Great platform great customer service very help full fun to play they are usually quick to reply and help as much as possible. But they take away to long to cash you out ive been waiting for a full 24 hours for my cash out and all they so is say the same thing over and over but still nothing yet

Service
Value
Quality

Date of experience: April 26, 2023

Thumbnail of user ashleyh1600
California
1 review
0 helpful votes
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August 28th, 2023

So I currently am waiting on a withdrawal. The only negative thing so far is that the amount one per per kill should be a lot higher than $6 for 10 cent shots.
Other sites would have paid a lot more. For the fish games. It says in the email that leaving a review will speed up the process. So I will update how long the withdrawal process takes. And weather are not. It's true that leaving. I review helps. I'm in a tight spot right now. In urgently need some funds. So I'm curious to see how this goes since all the reviews are so negative.

Products used:
Fishing tables.

Service
Value

Date of experience: August 27, 2023

Thumbnail of user johns12639
John S. – BitPlay Rep

Hi Ashley, thanks for the review! Customer satisfaction is always a number one priority for us. If there is anything else we can assist you with, do not hesitate to contact us, we will be more than happy to assist you.

Thumbnail of user kevino889
Nevada
1 review
0 helpful votes
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January 23rd, 2023

I've only made 2 deposits on this site but today I won a little 100$ and tried to cash out... not only has it took ALL day now I got an email saying they want me to submit new pics! It's frustrating because I feel like it's only because I want my $ they wanna give me a hard time... I'll write another review to update on how this goes...

Date of experience: January 22, 2023

Thumbnail of user johns12639
John S. – BitPlay Rep

Hi Kevin,
Thank you for your review. Please contact us at info@bitplay.ag with your website email and we would be happy to help you through the procedure.

Thumbnail of user babyburwelll
California
1 review
1 helpful vote
  • Send Message
June 4th, 2024

I would recommend you save urself the headache of dealing with these incompetent idiots and go use a site such as bitspin win or bitbetwin. At least those sites actually honor all the welcome bonus instead of blaming you because they don't want to honor what is promised.

Service
Value
Quality

Date of experience: June 4, 2024

Thumbnail of user tashahaworth039
Arizona
1 review
0 helpful votes
  • Send Message
June 2nd, 2024

Bitplay no longer play as a sweepstakes casino anymore they are now an illegal online gambling site so beware. There are 3 things that make a casino, "consideration" "chance" "prize"... inorder for it to be a sweepstakes casino one of those 3 this must be eliminated and non of those 3 things are eliminated I hope that the FDC and the FCC take all of them down for online illegal gambling

Date of experience: June 2, 2024

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