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My experience dealing with this company was very pleasant and hassle free. Their customer service is excellent! I will definitely shop there again. I had an issue with my order and there was no problem whatsoever, the fixed it in minutes without any question.
P. Buck
WOW... we ordered 9 blinds economy blackout cellular shades to replace the day and night shades in our RV. The came in the time frame promised in a matter of 7 days from Texas to British Columbia. The quality is great, it took us all of 4 hours to remove the old ones and install the new blinds including making some alterations to the valances covering the RV windows. The color is as pictured on the website and we were very impressed with the ease of installation. Love our purchase.
Once again, Im absolutely blown away by the excellent service provided by Blinds.ca. I ordered some outdoor blinds for my Moms patio, but there wasnt enough room in the corners to install them properly. (Definitely not the fault of Blinds.ca). Upon speaking to Customer Service, they refunded the full price of the original two blinds, and re-ordered another single blind that would fit (which was also cheaper). I asked them how theyd like me to return the original blinds, and they asked that they not be returned, but instead that we donate them to Habitat for Humanity. One more reason Id never order blinds ANYWHERE else! Thanks Blinds.ca
Better later than never. Yes, Blinds.ca did come through, with a lot of phone calls and followup! Just be sure to read all the print!
Tip for consumers:
Read all the info, take the time to watch the videos, not all the phone numbers provided work.
My blind had to be reordered. It is now 3 months and I have been bounced around from one service person to another. Same story "It will be sent by the end of the week, factory lost the order number, it was a busy season and production got behind, it is in transit, order tracking number is *******, call us by end of next week, blah, blah, blah. I had to pay more because the blind was bigger, no problem charging me for that and it was paid, but still no blind. I fear that it won't come. I now have to call by the end of another week and if not here, the work on a refund. I read their info and they don't do refunds... so stay tuned. Very sad.
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