Bluehost

I'm having two of my web sites hosted on Bluehost, one for over 3 years, and the experience has been a good one. I discovered that the platform offers services I leveraged like transferring web site ids, develop new sites, backup, easy deployment and everything is easily accessible without much fuss.

I've recommended this platform to our professionals.

Customer service is quick response and helpful, 5 stars.

The payment system responded a bit slower. It made me click the payment button multiple times. Finally, I paid twice with two invoices. I don't need to ask for a refund because I need to use a service next year.

Great

I believe my customer service representative intended to be helpful by providing a link with instructions for solving my issue. Regrettably, the instructions were not written in a language I could understand.

Customer service provided a link to solve my problem. Sadly, I wasn’t able to understand the instructions, which were written for someone with a higher level of technical expertise than I possess. My website designer solved the problem for me.

Found the experience to be time consuming, but very professional and thorough platform. This is my first or possibly second time in my life designing a site for business and the tools available are wonderful. Thank you

I'm not a IT whizz. But I needed to create the website for my business on a very small budget so I created the site myself. I'm happy with it, I understand it. You tube helped with bits I didn't get at first. Selling is easy. Money is reasonably fast to get to me. Very satisfied

I ran out of my yearly subscription, I didn't have money until after the deadline. The staff helped me get back on track when I could afford it and didn't fine me although charges were supposed to be incurred.

I contacted Bluehost support for issues with my website. I was very nervous thinking I had made an irreversible error when a member of the Bluehost team calmed my fears and assured me that they could help me resolve my issue.

My representative was knowledgeable and calmly walked me through all of the steps I needed to recover lost files that caused my site to go down.

My issue was resolved within minutes and my website was back online with little downtime. 🙏🏽

I am a freelance writer and it is very important that all systems be up and running for me at all time because time is money. Sometimes I turn to people who think they know tech, but really don't. I had a technical issue with my website, which is hosted by Bluehost and the customer service rep took the time to identify the issue and mitigate it.

I am a freelance writer and it is very important that all systems be up and running for me at all time because time is money. Sometimes I turn to people who think they know tech, but really don't. I had a technical issue with my website, which is hosted by Bluehost and the customer service rep took the time to identify the issue and mitigate it.

My old Bluehost host was running out of disk, so I asked to upgrade. After several emails back & forth, one of their IT folks spent several hours on the phone with me, arriving at an appropriate hosting solution and enabling the transfer of my shell account and web site to the new VPS host, dealing with startup issues, making sure nothing (especially the constant stream of new emails) was lost, and helping configure the site.

I myself am a software professional with decades of experience, but am not a sysadmin. The explanations, planning, and execution, the support in general, were faultless, supportive, clear, and professional.

There were odds and ends left over from the migration. Tech support quickly and efficiently addressed each of those (configuration issues, missing software to download and install).

Ive had nothing but GREAT customer support with Bluehost - unlike GODaddy which I just left due to great people but poor results. Being able to talk directly with someone who can troubleshoot problems and walk you through step by step, with the added goal of wanting to teach is worth it's price in gold. Everyone I have talked to is upbeat, positive and helpful. This gentleman went above and beyond. I was the last call of his long overtime shift and he was patient, charming and went the distance to help solve all my problems.

EXCELLENT - see above review

Bluehost provided the best overall experience I have ever had when it comes to establishing a new domain and associated email addresses. The site was extremely easy to use, and the customer service team was incredibly helpful in answering my questions and helping me resolve a technical issue (an issue that was all my doing by the way).

I highly recommend Bluehost to all of my friends, family and anyone looking for a better overall experience!

extremely helpful, very knowledgeable and very friendly.

I have had an account and several domains with bluehost for years and will continue to use them. They deliver what they promise. The uptime is excellent. I have nothing negative to say about bluehost.

The customer support and information was always available. Some service representatives were more helpful than others. But if you kept at it success would finally come. My task was especially difficult because I wanted to use my old domain and transferring it was a major challenge. The website is now fully functional.

Already explained

I use bluehost for a couple of sites and realized that I'd opened more sites that I can manage and bluehost responded very promptly to my request to cancel one of the sites and issued the refund immediately.

The response was prompt and took care of all my concerns included issuing a refund promptly.

The experience of changeing my bluehost main email went well.
There is series of email for the notice of change before it finally change is good to notify if my action is actually triggered on my end.

very much helpful

Even us non-power users need a reliable tech partner, and Blue Host is always there with ideas and know-how to improve customer experience, speed, storefront services and security.

I contacted BlueHost Tech Support to get help with a slow loading and slow running website. The CSR agent was friendly, quick and helpful. Not only did he help optimize the site for me, but he gave me a link to an article written by BlueHost on how to help my website run at its best speed, including WP plug-in tools I can use do to this myself, in the future.

My experience with Bluehost has been great, although I don't speak English, but the customer support center deserves recognition and respect, and I made unintentional mistakes, and when I contacted the support center, the mistake was addressed by them.

I wish you all the best.

I made unintentional mistakes, and when I contacted the support center, the mistake was addressed by them.

This agent was accommodating unlike others who just state your rules and all...who insist on that without deep understanding of the problem...please equip your agents of expertise

I've used Bluehost for several sites (private and com) and have had a great experience creating, managing and transfering sites. Would recommend it specifically for beginner level creators and maintainers

I had a DNS problem between two sites hosted on Bluehost (an old and a new site), which the customer service helped in a couple of sessions to alleviate in a timely manner

Joe was very helpful, he was clear and offered relative advice to help me get my website up. He also followed up with an email so I can easily follow through on what he recommended.

There is always somebody available at blue host to help you if you have a problem. This was very important to me when I ran my business with photo viewing and shopping cart etc. we also ran a vacation rental with all information and booking contracts on our web site and because Blue Host we had virtually zero downtime. Today I am retired and have less needs, but stay with Blue Host as they offer all the things I will ever need.

Fast connection. friendly person who understood the problem much better than I did. He fixed me up very quickly, and insured that lost no time.

Bluehost was extremely affordable and easy to navigate. When I reached out to customer service they were notably helpful. I would recommend Bluehost for anyone looking for a durable, easy to navigate website.

When I reached out to customer service they were notably helpful.

I've been using Bluehost for my website hosting for quite some time, and the support team has consistently provided excellent service. Recently, they responded quickly and efficiently to my issue, resolving it promptly. Their support continues to impress me, making my hosting experience smooth and hassle-free.

I contacted support to change my email address because I no longer had access to my old domain. They responded quickly, gave me simple steps, and I easily updated my account with my new email. The process was smooth and efficient.