Sitejabber Website Reviews and Complaints
  • BodyCandy

BodyCandy

Ratings On Other Platforms

Trustpilot
4.4 / 5
ResellerRatings
2.4 / 5
Better Business Bureau
1.8 / 5
Corporate Values

Overview

BodyCandy has a rating of 4.5 stars from 11,475 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BodyCandy most frequently mention customer service, good quality, and fast delivery. BodyCandy ranks 1st among Body Jewelry sites.

  • Service
    1194
  • Quality
    246

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 88.3%
Positive
1,577
Neutral
135
Negative
73

Instant Feedback

46,445 reviews

104
See all photos
Special offer from BodyCandy
Get 25% you order with code: SJ25
Claim Deal Gain trust and grow your business with customer reviews
How would you rate BodyCandy?
Business's Favorite Review

“Bought a set of septum rings and nipple bars for my...”

Zacharie E.
8/27/21

Bought a set of septum rings and nipple bars for my first ever body piercings from BodyCandy a while ago - 10/10! The variety was nice and quality was fantastic. (Especially in love with my cat mermaid nipple bars.) Definitely came back for more. Love how I can get discounts here as well, and the shipping is nice and quick! Customer service appears friendly and helpful, which is great.

See full review
Top Positive Review

“Honestly I thought it was a scam”

Hannah C.
10/11/24

Honestly I thought it was a scam. I'm allergic to fake metals and those thin gold plated ones always make my nose itchy and turn green but these have been in my nose since they arrived and they haven't done anything. I love them and can't wait to buy more!

Reviews (11,475)

Rating

Timeframe

Other

Reviews that mention popular keywords

body candy (3256) customer service (1260) quality jewelry (490) shopping experience (660) store credit (91) post office (12)
Thumbnail of user hannahc772
1 review
0 helpful votes
  • Send Message
October 11th, 2024
Verified purchase

Honestly I thought it was a scam. I'm allergic to fake metals and those thin gold plated ones always make my nose itchy and turn green but these have been in my nose since they arrived and they haven't done anything. I love them and can't wait to buy more!

Reason I chose this business:

Cute designs

Thumbnail of user melm242
1 review
0 helpful votes
  • Send Message
August 31st, 2024
Verified purchase

New review since the refund they issued turned into 2 new charges on my account. Even if they fix this it's extremely irritating. Seems like a scam same thing Door dash does. Makes you realize why online shopping sucks.

Reason I chose this business:

Thought the jewelry looked cute

Thumbnail of user sannal4
1 review
0 helpful votes
  • Send Message
September 29th, 2024
Verified purchase

The package was shipped promptly and the products were of good quality. The only issue I had was the package got lost in the mail for some reason, and that caused a week's worth of delay. However, this is not by any means Body Candy's fault.

Reason I chose this business:

The products looked good.

Thumbnail of user alejandrom396
1 review
0 helpful votes
  • Send Message
September 27th, 2024
Verified purchase

Overall was a great experience, being international shipping was a little frustrating that no notice was made and needed to track almost every day without actual updates but items received are neat and nice, great quality

Thumbnail of user ew305
1 review
0 helpful votes
  • Send Message
September 1st, 2024
Verified purchase

I got the nose ring for the left nostril because I wanted a more secure fit than the L- shape gives me, however, these have a shorter post, which I didn't expect. They are too snug to be worn comfortably.

Thumbnail of user brookew364
Brooke W.
1 review
0 helpful votes
  • Send Message
October 23rd, 2024
Verified purchase

Product as declared. I accidentally placed the order with the wrong address and name (Shop Pay accident) and had to contact Body Candy. They fixed the error on the shipment, and the package got to me. My name didn't get corrected on their end, though. It still shows my cousin's name instead of mine on all my emails, but when the package arrived it had all the correct information.

I accidentally placed the order with the wrong address and name (Shop Pay accident) and had to contact Body Candy. They fixed the error on the shipment, and the package got to me. My name didn’t get corrected on their end, though. It still shows my cousin’s name instead of mine on all my emails, but when the package arrived it had all the correct information.

Service
Thumbnail of user caleighh1
1 review
0 helpful votes
  • Send Message
September 1st, 2024
Verified purchase

I like how affordable the jewlery is. I have noticed that the rose gold pieces I get have a tendency to tarnish over time and turn into silver (they are all surgical steel so it makes sense) but I wish they would keep their color and not leave green flecks when i decided to througholy clean my ears.

Reason I chose this business:

Affordable and quality metals that don't contain nickle

Thumbnail of user maryf3457
1 review
0 helpful votes
  • Send Message
August 13th, 2024
Verified purchase

It was hard to pick from such a bug selection but I decided on some pretty cool looking piercings. The quality of colored or patterned ones is very questionable since it rubs off so easily. But I will always recommend this site for new piercings! Shipping is fast and the deals are real and actually helpful.

Thumbnail of user cheyennep50
1 review
0 helpful votes
  • Send Message
August 17th, 2024
Verified purchase

Shopping at Body Candy is always great and the customer service is phenomenal! One of my items must've got swapped with another before being shipped but my issue was quickly resolved! I contacted customer service and got an almost immediate response and they shipped the correct item the next day.

Very helpful, quick responses

Reason I chose this business:

Great prices. Trendy items

Service
Thumbnail of user melissag2417
1 review
0 helpful votes
  • Send Message
October 21st, 2024
Verified purchase

I absolutely love this stone, and the metal piece of this jewelry is AH-MAZING but I am sadly disappointed in the bioplastics. I'm so glad that I read the other about it falling out of someone else's face. Because it fell out of my face right after I put it in and I had to scramble around and find it. It's kind of expensive for it to be made like this.

Thumbnail of user latarsherw
2 reviews
0 helpful votes
  • Send Message
August 22nd, 2024
Verified purchase

My order was delivered quickly and efficiently! The pieces I received and the only thing is I order the wrong size for my nose piercing. I would need a smaller one than the one I ordered but that was on me and not BodyCandy.

Thumbnail of user nikkiiio
1 review
0 helpful votes
  • Send Message
August 17th, 2024
Verified purchase

Very great experience shopping on here for body jewelry. So much more success with the titanium jewelry I received from here! Amazon jewelry I received in the past almost gave me an infection hurt right away after putting it in! After putting this wonderful jewerly on and not having that awful experience I could tell the quality of this jewelry is undeniable! Thank you so much to BodyCandy and your team!

Reason I chose this business:

Wanted to try your jewelry for my nipple piercing and so glad I did! Was tough finding a replacement for my basic titanium bar I had. So glad I found this beautiful Opal to replace that basic silver one! Looks amazing in person.

Thumbnail of user chloec231
1 review
0 helpful votes
  • Send Message
September 17th, 2024
Verified purchase

I personally love this brand and they have so many cute options to choose from! Many of their stainless steel options do not irritate my skin an their shipping is fairly fast.

Reason I chose this business:

Variety of styles and I usually never get any reactions from their jewelry.

Thumbnail of user gracief29
1 review
0 helpful votes
  • Send Message
August 8th, 2024
Verified purchase

Really good but I felt like whenever I put my belly piercing in. It started to reject a little bit or not except the metal so definitely check up and see what metal it is and see if it's good for you. Also, there's super cute and amazing. I just really wish I would've checked the metal before. I really think y'all should get them if they're the right metal for you.

Reason I chose this business:

This girl on TikTok had the duck bellybutton ring and I thought it was cute and then I found it and I found more cute ones so yes that’s why I chose it

Thumbnail of user aloriak1
1 review
0 helpful votes
  • Send Message
September 10th, 2024
Verified purchase

Please stop emailing me I shouldn't have to review $#*!. I unsubscribed but still getting emails to review the order. Pretty annoying so I'll block the emails but how insistent you are makes me not want to order again. Thx

Thumbnail of user nannettep12
1 review
0 helpful votes
  • Send Message
September 19th, 2024
Verified purchase

BodyCandy makes it easy to find what you are looking for. The prices are very reasonable and sales are amazing. I have been purchasing all my earrings/ daith items from Body Candy.

Reason I chose this business:

I chose BodyCandy because of the prices and selection.

Thumbnail of user kendral139
1 review
0 helpful votes
  • Send Message
August 13th, 2024
Verified purchase

I've been purchasing body jewelry from BodyCandy for years and have always had a great experience with their products. The jewelry is always good quality, and between sales and low general prices, purchasing from here is a steal.

Thumbnail of user briank2679
1 review
0 helpful votes
  • Send Message
October 3rd, 2024
Verified purchase

I'm very happy with everything it went very smoothly I received the earplugs they fit good they are very durable I am satisfied with the size as well as the weight and the size as good as well and there's nothing else I could ask for I am very happy

Reason I chose this business:

The selections

Thumbnail of user michellem4085
1 review
0 helpful votes
  • Send Message
August 3rd, 2024
Verified purchase
• Updated review

Hard to identify sizing so I stick with ordering barbells. Please use a measuring tape and not random currency for your size guides. Much more accurate. Very fast shipping, great prices and great quality.

Shipping fast
September 5th, 2022
Verified purchase
• Previous review

Shipping fast. Sizing is off. Way too many ads and offers. I placed a new order after I received items and could measure everything. Crossing my fingers that my next purchase will all be consistent sizing

Thumbnail of user faithj118
1 review
0 helpful votes
  • Send Message
October 26th, 2024
Verified purchase

8/10 overall, the jewelry was cheap because of the sale and it didn't take too long to get to me, but at least one of the industrial bars won't unscrew.

Thumbnail of user amandaj1500
1 review
0 helpful votes
  • Send Message
October 23rd, 2024
Verified purchase

The site was easy to navigate. Lots of choices also. Easy checkout process. My order got here fast. My jewelry was nice quality. I'm very happy with my purchase.

Thumbnail of user jaylad6
1 review
0 helpful votes
  • Send Message
October 9th, 2024
Verified purchase

My experience was lovely, I got discounts and I saw a lot of options that I will be buying. My only takeaway is I have to learn my size for my piercing

Reason I chose this business:

I seen some good belly jewelry on TikTok

Thumbnail of user suzief36
0 reviews
0 helpful votes
  • Send Message
October 15th, 2024
Verified purchase

The price was great and the delivery was fast i was very happy with the nose ring i chose the only thing i should read all the product descriptions before buying

Thumbnail of user tracyl1066
1 review
0 helpful votes
  • Send Message
August 5th, 2024
Verified purchase

I found what I wanted quickly easily. Just what I wanted. I would have liked a bigger diamond, but cannot afford one. But I have a diamond in my lip now which is just what I wanted. Arrived quickly, well packaged.

I called with a question, left a message and received a return call! That happens so seldom these days. I was pleased and blessed.

Reason I chose this business:

You had what I wanted!

Service
Thumbnail of user susani1303
1 review
0 helpful votes
  • Send Message
October 28th, 2024
Verified purchase

Love all the items. Delivery was kept upto date.
Only problem was you signed me up to be an affiliate when I didn't request to and kept emailing me about it after I emailed you saying I didn't want to so communication on that was disappointing.

I didn't want to be an affiliate after you signed me up to be and I asked you to remove it and didnt

Service

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Buy body jewelry online. Belly button rings, belly rings, wholesale body jewelry, body piercing jewelry, piercing jewelry, navel rings, tongue rings

Business Highlights

  • Wold's largest selection of Body Jewelry
  • Ultra Premium Quality
  • Super Fast Shipping

Company Representative

Thumbnail of user chrisp108
Chris P.
Typically responds within 4 days

How do I know I can trust these reviews about BodyCandy?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about BodyCandy?