Bojangles has a rating of 1.7 stars from 27 reviews, indicating that most customers are generally dissatisfied with their purchases. Bojangles ranks 307th among Restaurants sites.
Bojangles has the best breakfast biscuits, hands down. I could eat their food every day, and be just fine... and have. The location near Bayboro, NC is the only exception I've found. I won't eat at that one again, unless they make some significant improvements.
The last few times I've been by they are out of everything the lady said they were waiting on a truck the next time I stopped by it was the same thing and the service was very slow on top of that at the rust Burg store.
The last few times I've been by they are out of everything the lady said they were waiting on a truck the next time I stopped by it was the same thing and the service was very slow on top of that at the rust Burg store.
Went to bojangles for lunch today as we do a lot,every table was dirty I had to clean a table so we could eat. Someone needs to show some interest in cleanliness in this bojangles. Disgusting. The chicken is delicious fresh and moist.
The Bojangles in Smyrna TN store number *******. Order # ******* No customers at all when I walked in to give my order. I ordered 12 family meal and 3 side and a Fish sandwich. Diane I guess can not count to 6. They shorted me 2 biscuits. The 4 biscuits we received were nearly white on top not browned at all and doughy. The Cole Slaw was half full and I paid a total of 46.62 for this garbage. Never again. Called and called and no one would answer the phone. You know the way you don't answer the phone. I want a refund. How the hell do you mess up such a simple order. They didn't have a single customer at drive thru or inside. Popeyes here we come. Bojangles chased us to you!
Bojangles has the best breakfast biscuits, hands down. I could eat their food every day, and be just fine... and have. The location near Bayboro, NC is the only exception I've found. I won't eat at that one again, unless they make some significant improvements.
Tip for consumers:
They typically stay pretty busy, but early breakfast and lunch time can be VERY busy.
Products used:
Bacon & egg biscuit.
Chicken sandwich.
Red beans
Mac & cheese
It had been a long time since went to Bojangles, it will be not forever now.I ordered white meat, 2 piece, I was given dark meat. It was so greasy, I would not even feed it my dog. There was no seasoning, not even salt. The mac and cheese, cole slaw was okay, I guess that is the extent of the culinary ability of the cooks. This was a class act when it first opened, someone destroyed it.
Order a family meal online and when I arrived it was not ready despite the 30 minute window between me ordering and picking up the order. I had to wait another 10 minutes. Store employees did not acknowledge my presence and the store was completely empty as was the drive thru area. The order was missing several items order including and additional item ordered separately from he family meal. The green beans were over salty and inedible. However the chicken was and biscuit were good. I would not return to this location ever again.
Have visited stores in Canton & Woodstock, GA. Both have trouble having product as advertised and getting orders right. This has been a problem over some 6-8 visits. We like the chicken and so keep trying. However, today at Woodstock, they were out of two sides. Beans but no rice... no coleslaw. We drove up the road and had a Chick-fil-a. They had everything on the menu. We won't try again!
Well I tried it again and as usual was disappointed, fries were over cooked and hard, biscuits are getting smaller, probably will not try the one in Harrisburg again. The employees don't seem to care about good customer service, and it's usually not very clean.
Bad experience with letting my daughter work here new manager Maurice sit back and look at the lil girls encouraging the boys to have sex with them which most of them quick stay starting drama and the boss doesn't do anything about it but corporate will I have screenshots
I was in the drive thru for a good 30 minutes. What happened to having people pull forward that have large orders? I'm thinking its because no one wanted to walk out to the car? The chicken was old and dry I will never go there again.
I picked up a Cajun Chicken biscuit this morning for breakfast on the way to work in Carolina Forest. Biscuit was moist and fluffy not dried out. It hit the spot. The drive thru line went pretty quick, the person taking my order was patient and pleasant. I was greeted with smiles at the window. Breakfast is always a good experience at Bojangles.
It would not let me put zero stars or that's what u would of out. Fultondale Bojangles stated they were closed at 2 Pm for the day. I could not even get a door dash order which was bad because that's how I make my money. I passed by their store again around 5 that same night and their lights were on like they were open.
This has got to be one of the sorriest Bojangles around. I stopped going there for about three months after the tea was just like water I decided to give them another chance and stop by this evening. At the drive-thru I was addressed as yo what you need. I think this is so rude and inappropriate. This young girl took my money handed me my change and a bag. I said they're waiting on my half a gallon of iced tea. She came back to the window and said what you want. I stated I'd like to get my iced tea as she rolled her eyes. The Bo Realms must have been cooked last week, sorry food sorry service
I had really bad service at a drive thru multiple times. Called the District manager. Said he would send me coupons and nothing.
Thanks Bojangles
Your a joke
This is Bojangles located in North Carolina, Graham *******
Horrible District manager I'll take my business elsewhere
Disappointed that Bojangles no longer serves home style tenders. Everyone doesn't want or can't eat spicy chicken. No longer a customer. If you want regular tenders try Spinx they taste good bigger and not overcooked.
Products used:
N/A
Recently I visited the restaurant in Rollesville North Carolina and use the drive-thru to order a two-piece chicken dinner. The biscuit was dry and hard and crusty and the leg was fairly good but the thigh was overcooked and also dry and crusty. Seems like every time I go to this location the quality goes down even more. Won't be back to this one.
I had ordered this meal in the past (April 2020), but it was bad. I ordered the 8 pieces tailgate special + the green beans and mashed potatoes with gravy. The address is 321 Greenville Blvd SE., Greenville NC. I thought I was going to get some hot chicken from this place instead I got chicken that was dried out and hard. I mean it was so hard that the chicken wing did not have meat on it, just hard crust where they probably refried the chicken before delivery to make me think it was fresh. I am a cook and I know bad food when I see it and this order was bad as they get. Never will I order from this place in the future. Since this virus, many restaurants are sending out bad food when they should be sending the best to stay open. Very disappointing after all those commercials they keep showing, they can't even deliver what they say about their own foods. I only gave 2 stars because of the sweet tea. Even the biscuits were funny tasting like it was old. Oh yeah, I got the coleslaw it was alright, at least it tasted fresh, might not have been though.
Tip for consumers:
My tip is to watch out for old chicken or chicken that have been refried or heated up to long. Whatever they do is not good but they still send it out.
Products used:
Food 8 pieces Tailgate Special
Hi Bojangles lovers as the manager of Bojangles I just want to tell all of you guys that there is a secret menu that you can order from right now will be sure to to cough in your chicken for extra flavor no but seriously we have a worker named Betty and she has a cold and she doesn't wear a mask or gloves and she makes the chicken so if you don't want chicken that is contaminated I suggest you tell the the people at front that you don't want her to make your chicken oh yeah Betty and you're fired that's for calling my kids $#*!es have fun in hell $#*! and for any other Bojangles do not hire this woman here's a picture of her
Well she did call me back in a timely manner but Shannon the area manager was as dry as all of my food order today 5/26/23.Tea had a slimy taste along with the overcooked food. I did ask the window clerk for another fry but it was from the same overcooked batch. So i drove away to get to work on time then called the number on receipt. This is where Shannon comes into play. After speaking with her, I asked Ms Shannon why she was being so dry and seemingly annoyed with me, her response was "Im not answering your questions, i do the asking.Almost her exact words if i remember correctly, wonder if conversation was recorded?! Then its like she cut her headset off bc i kept saying hello, then phone goes dead. I called back to see what the remedy was, still didnt get a clear answer other than i could only get a do over in her begrudging tone. Was left wondering how and when.It'll be so much fun returning for a do over after my name is added to the complaint book since she said i can only get a do over at the same store.The food was bad but customer service from the area director was way worse! Very unprofessional for a manager. Review ratings are most accurate.Also i dont have almost $10 to waste!
Paid $12 for dry overcooked cold chicken wing dinner. Please do not waste your money on this garbage that is served with an attitude. My first and last visit to Bojangles.
I received chicken tenders instead of real chicken. After paying for a 12 piece meal. Only 4 biscuits when I should have gotten 6.
All I asked is was that my order and she got rude with me another lady stopped in and asked me was I okay and what I needed and I told her she got it which is the rude manager
The biscuit was cold and old! The steak was left over from hours ago. Dry tasteless greasy! The employee would have rather been anywhere but there.
So I had Bojangles and horrible stomach problems. I brought this up to the regional manager. He didn't care
Tip for consumers:
This place sucks
Products used:
A horrible chicken sandwich
Bojangles:
I am writing about your Bojangles location at 3727 Branch Avenue Hillcrest Heights, MD. I was at this location this morning Saturday, March 11th, 2023, at 7:25 am. There were several cars ahead of me to place an order for breakfast. We waited for over 15 minutes, and nobody was available to take our orders. Therefore, your customers started to drive away. As I passed the drive-thru window I noticed nobody was in site working. Are your hours of operations not 7:00 am - 10:00 pm? Yes, I checked the website. I had another stop to make so I ran my errand and came back to Bojangles around 8:05 am and once again waited in the line and nobody was taking order. This is not the only time that I have gone to the Branch Avenue location and Bojangles is NOT opened for business. The few times I have gone this year the restaurant is NOT serving customers or there are people working in the restaurant, during business hours, but are NOT taking orders. This 3727 Branch Avenue Hillcrest Heights, MD Bojangles location is costing your business a LARGE loss of revenue.
Tip for consumers:
Bojangles:
I am writing about your Bojangles location at 3727 Branch Avenue Hillcrest Heights, MD. I was at this location this morning Saturday, March 11th, 2023, at 7:25 am. There were several cars ahead of me to place an order for breakfast. We waited for over 15 minutes, and nobody was available to take our orders. Therefore, your customers started to drive away. As I passed the drive-thru window I noticed nobody was in site working. Are your hours of operations not 7:00 am - 10:00 pm?
Products used:
Bojangles:
I am writing about your Bojangles location at 3727 Branch Avenue Hillcrest Heights, MD. I was at this location this morning Saturday, March 11th, 2023, at 7:25 am. There were several cars ahead of me to place an order for breakfast. We waited for over 15 minutes, and nobody was available to take our orders. Therefore, your customers started to drive away. As I passed the drive-thru window I noticed nobody was in site working. Are your hours of operations not 7:00 am - 10:00 pm? Yes, I checked the website. I had another stop to make so I ran my errand and came back to Bojangles around 8:05 am and once again waited in the line and nobody was taking order. This is not the only time that I have gone to the Branch Avenue location and Bojangles is NOT opened for business. The few times I have gone this year the restaurant is NOT serving customers or there are people working in the restaurant, during business hours, but are NOT taking orders. This 3727 Branch Avenue Hillcrest Heights, MD Bojangles location is costing your business a LARGE loss of revenue.
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