Bon Prix

I placed my first Credit order with bon prix on Saturday for monday delivery,(only £26) today (monday) I went on the site to check my delivery info just to find it saying 'tracking not available yet' what does that mean? Also states 'Your Account is in the process of being set up' how long does it take? If I'd have known my order would be delayed, I would have just paid outright but I know my wife likes to buy clothing online so thought I would open an a credit account for her to use too. So now I dont know whats going on, i'm none verbal so cannot contact to speak to them.

Actually I'm ordering from the BonPrix shop of my country (Austria), which is also in Europe. But I figure that it's basically the same.

What I love about BonPrix is the extremely good return- and refund-policy. I can order a bunch of items, and if they don't fit, I can send them back without any drama and problems.

The clothes are top quality as they apply to the standards, policies and rules of Middle Europe, which also means that the price can be higher sometimes. But they have a huge variety to choose from, and I've managed to get some beautiful pieces for a reasonable price (like a winter dress (typical wool/knit/sweater-dress, however you want to call it) for 24€)

I can just recommend this shop to anyone for secure shopping with a high variety of clothes and reasonable prices.

I bought a jacket on bonprix site: parka 2 in 1.
It's like the same on the picture.
They say that i will get My parka in 10-12 days but they send me My item in 3 days.
So i am very happy. But one thing, the jacket is too big, it's My fault because i decide to buy two size more.
Try to believe:-)

They lost my products in the post (they told me) and after many many emails, phone calls and chats I had an email saying they can't refund me! Making up excuses like "your email doesn't work", "we are not able to refund your credit card", speaking to so many different people and they all had excuses. And now they don't answer me. So basically DO NOT GIVE YOUR CREDIT CARD to them as they take money from it and never send you the products. I have reported them and will take them to court. Thieves!

Another good company delivers on quality, fantastic value, easy to buy from, professional company one of my favourites, I would recommend them to anyone.

Lovely lingerie, great fit, fantastic return/refund policy! Try before you buy! Good discounts! Got a £20 bra for £7.50 Inc delivery etc! Great!

Ik heb zwangerschapsparka met Art.nr ******* besteld bij bonprix. Nu is na een half jaar gebruik de rits kapot. Bonprix geeft helaas niet thuis wat betreft garantie, maar ik denk dat een jas langer dan een half jaar mee hoort te gaan.

Enige wat me aangeboden is, is 10% korting en gratis verzending.

Ik ben al jaren goede klant en ben niet blij met deze afhandeling.

Voor andere potentiële klanten. Bonprix heeft een hoop producten, maar verwacht geen service of garantie. Mij zijn ze kwijt als klant en ik zal proberen anderen te waarschuwen voor dit bedrijf.

Gr Sanne