I need to return some clothes from boohoo but I sprained my ankle and was unable to get to the collect+ place and have missed the 14 days return policy by a couple of days! If I were to return them anyway will they just keep the clothes and not pay me back?

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I need to return some clothes from boohoo but I sprained my ankle and was unable to get to the collect+ place and have missed the 14 days return policy by a couple of days! If I were to return them anyway will they just keep the clothes and not pay me back?

asked by Emma T. on 4/30/15

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Anna S. · Answer 1 · 2015-12-18T11:42Z

Anna S.

on 12/18/15

Iwas a day or so late too and they couldn't have been nicer about it. They actually sent me a replacement before I put the original in the mail back to them. Once I said I wanted a larger size it was just posted to me straight away.

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Louise T. · Answer 2 · 2015-04-30T02:06Z

Louise T.

on 4/30/15

Hi Emma
I'd just email them and explain the situation, I'm sure they'll be fine about you returning a few days late:-) x

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Boohoo Questions & Answers

I need to return some clothes from boohoo but I sprained my ankle and was unable to get to the collect+ place and have missed the 14 days return policy by a couple of days! If I were to return them anyway will they just keep the clothes and not pay me back?

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