Booksi
Questions & Answers

Hi Michelle, This usually happens when the financial institution stops the purchase. Please make sure to contact your bank or you can also try using a different card (This can also solve the problem).

For your reference, the only payments we accept are Visa, Mastercard, American Express, and Discover.

If you keep having issues with your purchase, we recommend you choose a different internet browser and use a computer instead of a Smartphone.