• Booksi

Booksi

Overview

Booksi has a rating of 4.6 stars from 5,391 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Booksi most frequently mention great deal, black friday, and facebook advertising. Booksi ranks 6th among Travel Deals sites.

Proactively asks for customer feedback

This company responds to reviews on average within 1 hour

Positive reviews (last 12 months): 91.1%
Positive
1,561
Neutral
79
Negative
73
31
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Special offer from Booksi
Visit Booksi.com To See Top Weekly Deals
Learn More Gain trust and grow your business with customer reviews

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Fine but hard to find customer service to answer questions.
How would you rate Booksi?
Business's Favorite Review

“I love Booksi!”

Elina M.
12/6/21

I love Booksi! Before I became a member, I used to completely stress out when it came down to planning a vacation. All the different sites redirecting to different site through comparisons. Now, planning vacations, booking flights, hotels and travel accommodations have become a snap of the fingers! I was able to travel Greece and spend time in St Peterburg Fl! So happy I found Booksi!

See full review
Top Positive Review

“Great saving love it thank you Booksi”

John J.
12/6/21

Great saving love it thank you Booksi

Reviews (5,391)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (32)
Thumbnail of user samuelr612
1 review
2 helpful votes
January 17th, 2024

Thank you Ivan! Your assistance in this matter is much appreciated. I appreciate you and your quick responses.

Products used:
A travel package to Savannah Ga

Service
Value
Shipping
Returns
Quality
Thumbnail of user customers171
Customer S. – Booksi Rep

Hi Samuel, thank you for your feedback, we are glad we were able to help you. We hope that you can return soon and choose us as your company to enjoy your vacations in the future. Regards, Ivan

Thumbnail of user tiffanyl212
2 reviews
0 helpful votes
May 7th, 2024
Verified purchase

Saw it online & listen to a few of the other reviews. I hope I can leave one just as nice, after my vacation.

Thumbnail of user customers171
Customer S. – Booksi Rep

Hi Tiffany,

Thank you for your valuable feedback, our team is proud to have served over 1 million satisfied customers, providing them with affordable travel experiences and the opportunity to explore the world. Once you have used our services, we are very confident that you will never use another company for your vacations again.

We look forward to serving you and helping to organize this vacation of a lifetime. If need further 24/7 customer assistance, simply go to Booksi.com and click “Customer Support” or email us at support@booksi.com

Kind Regards,
Booksi Support Team

Thumbnail of user jeffreyr1459
1 review
0 helpful votes
April 23rd, 2024
Verified purchase

The price! We'll see how it goes. I'm excited to see if this really is legit or not. Fingers crossed!

Thumbnail of user customers171
Customer S. – Booksi Rep

Hi Jeffrey,

We appreciate your feedback! We are thrilled to have helped over 1 million happy customers enjoy affordable travel experiences and discover the world. Once you've experienced our services, we believe you won't need another vacation company again.

If you need further 24/7 customer assistance, simply go to Booksi.com and click “Customer Support” or email us at support@booksi.com

Kind Regards,
Booksi Support Team

Thumbnail of user yvetteh205
1 review
0 helpful votes
April 10th, 2024
Verified purchase

Because of this deal I wanted to check it out
Not sure how it works as yet but I will let you know in the next review

Thumbnail of user customers171
Customer S. – Booksi Rep

Hi Yvette,

Thank you for your great review!, We are thrilled to have you as a customer and are certain that you will have an amazing time!

If need further 24/7 customer assistance, simply go to Booksi.com and click “Customer Support” or email us at support@booksi.com

Kind Regards,
Booksi Support Team

Thumbnail of user theresem157
1 review
1 helpful vote
February 19th, 2024

When my review posted, I was contacted by the company who did apologize and issue me a refund which I was very grateful for!

* Booksi attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user customers171
Customer S. – Booksi Rep

Hi Therese,

Thank you for your input, and for answering my call.

We are glad that we were able to help you. Please expect the refund within 5-10 days.

Regards,

Thumbnail of user kyliewylie1
1 review
6 helpful votes
November 23rd, 2023

My husband and I really enjoyed our vacation to Puerto Vallarta, Mexico! My Concierge Rolando was Amazing! He set up transportation from the Airport and had our suite jacked up for my Birthday! We received a bottle of wine, Rose petals were on our bed shaped in a heart, and we had towel decorations like a heart! First class all around. We are going to return to Sunscape next year hopefully. The food was delicious and everyone was friendly and knowledgeable about the area and activities! Thumbs up!

Service
Value
Quality
Thumbnail of user barbaraq743
1 review
0 helpful votes
April 7th, 2024
Verified purchase

I've been just waiting to find a deal in San Diego to visit my grand daughters! His looks like my chance!

Thumbnail of user customers171
Customer S. – Booksi Rep

Hi Barbara,

We appreciate your feedback! We are thrilled to have helped over 1 million happy customers enjoy affordable travel experiences and discover the world. Once you've experienced our services, we believe you won't need another vacation company again.

If you need further 24/7 customer assistance, simply go to Booksi.com and click “Customer Support” or email us at support@booksi.com

Kind Regards,
Booksi Support Team

Thumbnail of user customers171
Customer S. – Booksi Rep

Hi Barbara, thank you for this 5-star review.

Behind this reservation is a great customer service team that will help you with the booking process, reach out if you have any questions or issues at support@booksi.com.

Thumbnail of user onam6
1 review
0 helpful votes
April 28th, 2024
Verified purchase

We were planning on taking a trip to Cancun in a few months and when I saw this deal, I couldn't make the reservation fast enough!

Thumbnail of user customers171
Customer S. – Booksi Rep

Hi Ona, thank you for your great review.

You have 18 months in which to book your preferred dates. Please know that if you have any questions we are here to help you, you can contact us through support@booksi.com

Thumbnail of user ednas176
1 review
0 helpful votes
April 2nd, 2024
Verified purchase

Sounds wonderful, everyone praising how much fun they had and, how great of a deal it was

Thumbnail of user customers171
Customer S. – Booksi Rep

Hi Edna,

Thank you for your valuable feedback, our team is proud to have served over 1 million satisfied customers, providing them with affordable travel experiences and the opportunity to explore the world. Once you have used our services, we are very confident that you will never use another company for your vacations again.

We look forward to serving you and helping to organize this vacation of a lifetime. If need further 24/7 customer assistance, simply go to Booksi.com and click “Customer Support” or email us at support@booksi.com

Kind Regards,
Booksi Support Team

Thumbnail of user robertc7773
1 review
0 helpful votes
January 24th, 2024
Verified purchase

Nice info, layout good. Features are meeting my needs. Food, drink, activites, beach, hotel room - all nice

Service
Value
Shipping
Quality
Thumbnail of user deborahv1076
1 review
0 helpful votes
April 25th, 2024
Verified purchase

I like the area offered for a vacation destination. Booksi appears to very accomodating if an issue comes up and overall customer service oriented.

Thumbnail of user customers171
Customer S. – Booksi Rep

Hi Deborah,

We appreciate your feedback! By serving numerous customers worldwide, we receive discounts that we happily share with you. This enables us to provide the best rates available on the market!.

If you need further 24/7 customer assistance, simply go to Booksi.com and click “Customer Support” or email us at support@booksi.com

Kind Regards,
Booksi Support Team

Thumbnail of user wandaa271
1 review
0 helpful votes
April 13th, 2024
Verified purchase

Would love to take my 83 yr old mom on a short trip and this is one she would love to enjoy. Thank you.

Thumbnail of user customers171
Customer S. – Booksi Rep

Hi Wanda,

We appreciate your feedback! By serving numerous customers worldwide, we receive discounts that we happily share with you. This enables us to provide the best rates available on the market!.

If you need further 24/7 customer assistance, simply go to Booksi.com and click “Customer Support” or email us at support@booksi.com

Kind Regards,
Booksi Support Team

Thumbnail of user brendaw2075
1 review
0 helpful votes
April 26th, 2024
Verified purchase

The deal for $199 nyc. I would never have done it otherwise but this was too good to pass up. It better live up to the promises yo be great!

Thumbnail of user customers171
Customer S. – Booksi Rep

Hi Brenda,

Thank you for your great review!, We are thrilled to have you as a customer and are certain that you will have an amazing time!

If need further 24/7 customer assistance, simply go to Booksi.com and click “Customer Support” or email us at support@booksi.com

Kind Regards,
Booksi Support Team

Thumbnail of user donnab3755
1 review
0 helpful votes
April 22nd, 2024
Verified purchase

I like the idea you can see what you are purchasing. Hope it all true once I get there.

Thumbnail of user customers171
Customer S. – Booksi Rep

Hi Donna,

We appreciate your feedback! We are thrilled to have helped over 1 million happy customers enjoy affordable travel experiences and discover the world. Once you've experienced our services, we believe you won't need another vacation company again.

If you need further 24/7 customer assistance, simply go to Booksi.com and click “Customer Support” or email us at support@booksi.com

Kind Regards,
Booksi Support Team

Thumbnail of user patriciaf1256
2 reviews
0 helpful votes
April 7th, 2024
Verified purchase
• Updated review

Absolutely love booking through you guys. Thank you so much for bringing this to my attention. I know I will have the time of my life. Patricia Franke

Thumbnail of user customers171
Customer S. – Booksi Rep

Hi Patricia,

We're absolutely delighted to hear that you found our service easy to use and our prices unbeatable!

Your satisfaction is our top priority, and we're thrilled to have exceeded your expectations.

Thank you for choosing us for your booking needs. We can't wait to welcome you back again in the future for more fantastic experiences!

Best Regards,
Booksi Support Team

A friend pointed this out to me
June 24th, 2022
Verified purchase
• Previous review
Thumbnail of user danad670
1 review
0 helpful votes
April 19th, 2024
Verified purchase
• Updated review

The value is great. You can't beat it. And the accommodations seem outstanding.

Thumbnail of user customers171
Customer S. – Booksi Rep

Hi Dana,

Thank you for your valuable feedback, our team is proud to have served over 1 million satisfied customers, providing them with affordable travel experiences and the opportunity to explore the world. Once you have used our services, we are very confident that you will never use another company for your vacations again.

We look forward to serving you and helping to organize this vacation of a lifetime. If need further 24/7 customer assistance, simply go to Booksi.com and click “Customer Support” or email us at support@booksi.com

Kind Regards,
Booksi Support Team

It has great savings and accommodations
April 19th, 2024
Verified purchase
• Previous review
Thumbnail of user ktmaeder
3 reviews
2 helpful votes
March 3rd, 2024

Update - after trying to get this resolved for a month, Stacy advised she was issuing the refund as the seller and prior representatives should have done due to their sales tactics. I truly appreciate Stacy resolving this matter in a timely and professional manner, she was a savior!

UPDATE! I've tried resolving this with them for almost a month but despite my efforts they will not speak! I have returned their generic voicemails, but when someone picks up, they are silent (except for the chatter in the background) while i'm saying "hello" multiple times, then they hang up. Despite their claims of wanting to resolve this issue, they obviously do not! This company has now been reported to the State and Federal agencies for fraud and DTP violations, as well as to the BBB.

SCAMMMMMM Stay away from this company: Monsterrg.com
It all starts with booksi.com and all of your information goes to a different company!
Travel scams goin on! Once you make the purchase, the deceptive trade practices and fraudulent inducement escalates! You will soon find out if you cancel for any reason; you lose all your money! Its Disgusting! This company will tell you whatever it takes to manipulate you into a purchase! Spread the word!

Tip for consumers:
You purchase with Booksi, then Monsterrg charges you and you have to then go through them to book your trips....I didn't buy from Monsterrg, I purchased through Booksi, but then Booksi won't help either and refuses to refund your money despite not stating PRIOR to purchase, their refund policy!

Products used:
None, when I tried booking I wasn't allowed to use the hotel, Grand Oasis Cancun, that I purchased. I wasn't allowed to go to Vegas or NOLA like advertised. I was told I had to use MY package when they had availability?...WTH?

Thumbnail of user richardb5967
1 review
0 helpful votes
April 1st, 2024
Verified purchase

Spoke to Alexa and she was very sweet and helpful, also gave a extra deal I will be looking forward to. Thanks

Thumbnail of user customers171
Customer S. – Booksi Rep

Hi Richard,

Thank you for your valuable feedback, At Booksi we strive to ensure that every aspect of your travel experience is not only easy but also incredibly pleasant for you. Your satisfaction is our utmost priority, and we are committed to going above and beyond to make it happen.

We look forward to serving you and helping to organize this vacation of a lifetime.

If you need further 24/7 customer assistance, simply go to Booksi.com and click “Customer Support” or email us at support@booksi.com

Kind Regards,
Booksi Support Team

Thumbnail of user edwinm467
1 review
0 helpful votes
April 13th, 2024
Verified purchase

Give 4 stars for now. Been asked this review or opinion even though not completed my reservation. Hoping this very good offer is legit.

Thumbnail of user customers171
Customer S. – Booksi Rep

Hi Edwin,

Thank you for your feedback!, We are thrilled to have you as a customer and are certain you will have an amazing time!

If need further 24/7 customer assistance, go to Booksi.com and click “Customer Support” or email us at support@booksi.com

Kind Regards,
Booksi Support Team

Thumbnail of user daryly20
1 review
0 helpful votes
April 5th, 2024
Verified purchase

I have always wanted to travel to Cabo but heard that the prices were too high.

Thumbnail of user customers171
Customer S. – Booksi Rep

Hi Daryl,

Thank you for your valuable feedback, our mission is simple: We want to make it possible for everyone to see the amazing beauty this world has to offer without breaking the bank.

Thanks for being a part of our journey!

We look forward to serving you and helping to organize this vacation of a lifetime.

If you need further 24/7 customer assistance, simply go to Booksi.com and click “Customer Support” or email us at support@booksi.com

Kind Regards,
Booksi Support Team

Thumbnail of user cookk8
1 review
0 helpful votes
May 8th, 2024
Verified purchase

The price of the stay and that I have time to plan dates for our trip!

Thumbnail of user customers171
Customer S. – Booksi Rep

Hi Cook,

Thank you for your valuable feedback, At Booksi we strive to ensure that every aspect of your travel experience is not only easy but also incredibly pleasant for you. Your satisfaction is our utmost priority, and we are committed to going above and beyond to make it happen.

We look forward to serving you and helping to organize this vacation of a lifetime.

If you need further 24/7 customer assistance, simply go to Booksi.com and click “Customer Support” or email us at support@booksi.com

Kind Regards,
Booksi Support Team

Thumbnail of user jamiej563
1 review
0 helpful votes
April 14th, 2024
Verified purchase

I love new orleans and I can't afford to take my grown daughter without this deal

Thumbnail of user customers171
Customer S. – Booksi Rep

Hi Jamie,

We appreciate your feedback! We are thrilled to have helped over 1 million happy customers enjoy affordable travel experiences and discover the world. Once you've experienced our services, we believe you won't need another vacation company again.

If you need further 24/7 customer assistance, simply go to Booksi.com and click “Customer Support” or email us at support@booksi.com

Kind Regards,
Booksi Support Team

Thumbnail of user donalds2111
1 review
0 helpful votes
April 7th, 2024
Verified purchase

Needed to go to San Antonio and books had a deal so I'll try them out!

Thumbnail of user customers171
Customer S. – Booksi Rep

Hi Donald,

Thank you for your great review!, We are thrilled to have you as a customer and are certain that you will have an amazing time!

If need further 24/7 customer assistance, simply go to Booksi.com and click “Customer Support” or email us at support@booksi.com

Kind Regards,
Booksi Support Team

Thumbnail of user ghassann6
1 review
0 helpful votes
February 5th, 2024
Verified purchase

I just want to try it, i will sure write about it in the reviews. But i guess i made a good choice.

Thumbnail of user customers171
Customer S. – Booksi Rep

Hi Ghassan,

Thank you for your valuable feedback, our mission is simple: We want to make it possible for everyone to see the amazing beauty this world has to offer without breaking the bank.
Thanks for being a part of our journey!
We look forward to serving you and helping to organize this vacation of a lifetime. If need further 24/7 customer assistance, simply go to Booksi.com and click “Customer Support” or email us at support@booksi.com

Kind Regards,
Booksi Support Team

Thumbnail of user gabriellab114
1 review
0 helpful votes
March 30th, 2024
Verified purchase

It is a good offer. The booking was easy. I hope I will be happy with the choice I made.

Thumbnail of user customers171
Customer S. – Booksi Rep

Hi Gabriella,

Thank you for your valuable feedback, our mission is simple: We want to make it possible for everyone to see the amazing beauty this world has to offer without breaking the bank.

Thanks for being a part of our journey!

We look forward to serving you and helping to organize this vacation of a lifetime.

If you need further 24/7 customer assistance, simply go to Booksi.com and click “Customer Support” or email us at support@booksi.com

Kind Regards,
Booksi Support Team

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Welcome to Booksi.com, your ultimate source for exclusive discounted vacations. With over 1 million happy customers, Booksi has earned its reputation as a trusted and reliable travel website.

At Booksi, we pride ourselves on delivering unparalleled customer service. Our dedicated customer support team is available around the clock to assist you with any inquiries or concerns you may have. Simply visit Booksi.com and click "Customer Support" or email us at support@booksi.com, and we'll be happy to help you out.

We understand that vacation planning can be a hassle, which is why we've made it our mission to simplify the process and help you save big. Our all-inclusive vacation packages save our customers an average of $2000+, making it easy to enjoy the vacation of your dreams without breaking the bank.

And we don't stop there. With our price guarantee, you can rest assured that you're getting the best deal possible. If you find a lower price online for the same vacation you've booked, we'll refund you 110% of the difference. It's our way of ensuring that you always get the best value for your money.

But don't just take our word for it. Check out our video showcasing why Booksi vacations are up to 83% off and hear from our satisfied customers about their amazing vacation experiences. https://youtu.be/rzkgLnE0bv0

Join the millions of happy travelers who have made Booksi.com their go-to travel website. Start planning your next adventure today and discover why we're the leader in exclusive discounted vacations.

Business Highlights

  • Our Booksi Customers Save Up To 83%
  • Lowest Priced Vacations Guaranteed
  • Over 100+ Destination Worldwide

Company Representative

Thumbnail of user jamesc4183
Kim S.
Customer Service Manager
Typically responds within 1 hour

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