Brad's Deals Questions & Answers

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Here’s what consumers have asked with answers from Brad's Deals staff and previous consumers.

32 questions answered
16% answered in 1 day
Question:

Is this a reliable source to order from. i would like to order the 48 inch samsung tv but i skeptical!

Answer:

If you do be very careful. You'll find that most of the time you'll get extra charges you won't be aware of. Org the price jumps from a Lure price to pull you in snd then they jackbit up when ordering it Beware me I would find it elsewhere! I won't Ebert use their sure again to buy anything. Plus you can never reach anyone to help you Good luck and have a great Christmas!

By RickandSherry S.
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Question:

Hello i ordered 3 fire pits yesterday off of brad's deals and i called as soon as i did it to ebay and paypal and spoke to bestchoice and everyone tells me that i can not get the credit for chomedeals20 because i forgot to put it in. i wnet back to cancel and reorder and they said the it was no longer availabel. can anyone help me get my creit of $47.97? thank you in advance for all your help. shelby tudor 614-599-8833

Answer:

That happened to me when I ordered something from EBAY before. I had to call the bank and have them credit me for the $ taken out of my account, then do the whole process over. EBAY, and PayPal were not helpful to me at all. I spent two days on phone calls, trying to get them to help.

By Debra H.
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Question:

Looking for the garden flags you advertised a couple of weeks ago, please send picture for selection, also xmas garden flags

Answer:

Hi Jackie, Are these the garden flags you're looking for? http://www.bradsdeals.com/deals/personalized-garden-flags-13-shipped-p266793

By Brad W., CEO & Founder
Question:

Is this brad's deals?

Answer:

Yes, the items I am speaking of were through Brad's Deals.

By Ricardo C.
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Question:

How do i sign up for brad deals

Answer:

Your complaint doesn't make any sense. Brad's deals publishes information on deals, and then if you click on one of the deals, it will take you to the other company's website.If you participate in a deal that you saw on Brad's Deals, you deal directly with the company offering the deal. Brad's will never be charging your credit card. That said, they are supposed to stand behind their deals. It sounds to me, unfortunately, that you do not understand how it works and perhaps they felt there was nothing more they can do for you.

By Rebecca G.
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Question:

Are you a member of the bbb, and if so, what is your rating? thank you

Answer:

Hi! We are accredited with an A+ rating. You can visit our BBB page here: https://www.bbb.org/us/il/chicago/profile/coupon-service/brads-deals-llc-0654-88590058

By Brad W., CEO & Founder
Question:

Is brads deals a legit place to shop and do they deliver to canada with free shipping i can never get in touch with them.

Answer:

Hi! We don't sell anything! We scour the internet to find the best online deals and we share them with our readers. When you click a deal you are taken to the retailer's website where you make your purchase directly from them, not us. So if you find a Macy's deal on our site that you are interested in, when you click "Check It Out" you will be taken to the exact product on Macy's website and from there, your transaction is handled 100% by Macy's. We just share the deals but we have nothing to do with your purchase itself. However, we are always here to try to help if you run into issues so feel free to reach out anytime. Shipping restrictions and options will vary from retailer to retailer. You will need to contact the retailer where your purchase is being made from directly to find out their shipping availability. Some retailers do ship internationally but some do not. Hope this helps!

By Brad W., CEO & Founder
Question:

I ordered a kids electric car and it has been 3 weeks and i have not received it. it said i will have a tracking number but did not. can you help me

Answer:

Hi Bruce, we have had a few complaints about this and it turns out that this is a company using our logo to sell items. Brad's Deals at www.bradsdeals.com does not sell or ship anything, we just tell you about low prices to help you save money. I believe you likely bought from a different web URL using our logo. We are working to have this removed and we apologize for the confusion. Please contact your bank and dispute the charge as we are not affiliated with this company and we cannot say whether they are legitimate or not.

By Brad W., CEO & Founder
Question:

Do you vet your vendors?

Answer:

Hi! Rest assured that we have great relationships with all of our retailers and have direct contacts with each that we reach out to with any issues and most stores actually prioritize any problems that come from our readers and handle them immediately. Please feel assured that we only post deals from stores that we are confident in and strive to help fix any issues that may arise with our customers.

By Brad W., CEO & Founder
Question:

Is brad deals shoe brands fake?

Answer:

Hi! Brad's Deals shares deals from reputable online merchants. All brands presented are authentic.

By Brad W., CEO & Founder

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