Buyback Boss Questions & Answers

We are open Monday through Friday 9am to 5pm Arizona time! You can email us at support@buybackboss.com for a response within 24 hours during the work week!

To answer your question, we are legit! We do not damage devices, that's clearly an illegal business practice and we have no interest in operating that way. Additionally, we verify and test every order. If the testing results are the same, higher, or lower we will always give you an email update on the order. If it's a lower offer, we reach out to see how you would like to proceed and can always get an order sent back free of charge. If you have any questions, please feel free to reach out to us at support@buybackboss.com!

Hi Adam! We don't purchase locked devices, if one is sent in we'll send instructions on how to remove it remotely. If it can't be done, we can recycle the device or send it back free of charge. Some buyback companies may purchase locked devices, we don't know which ones. Thank you!