Care.com
Questions & Answers

Steer clear from Care.com or what we prefer to call Care-aless. Com! They are only about profit for them. The site is for trollers that prey on innocent families. You'd be better off putting an ad in your local newspaper. Most local newspapers also have online readership too!

Don't pay for anything and do yourself a huge favor and get off this scam of a site. I can't believe they're getting away with all that they do. Absolutely terrible and a travesty to those of us who genuinely have a passion for caregiving. Care. Company could really Careless about anyone but their bottom line. Disgusting and despicable!

No, it's not free for job seekers because you have to pay tokens (15 tokens for $15 CDN) to apply for jobs. Each job is approximately 3 tokens. I've applied to 4 jobs and I haven't received any responses.

I realized the reason why no one responds is because the person who posted the job is also required to pay $30 a month to reply to the requests. I only know this because I posted up a job for a cleaner and when I wanted to respond to people's messages, Care.com required that I pay them in order to respond to them. It was cheaper for me hire a cleaner through Craigslist.

They are double dipping, trying to make money on both ends. It's better to apply to other sites.

It is not free. No reliable customer service. They are scam.

Hi, after being a member for over 3 years, but not needing to use them in the last 3 because of a steady, fantastic job I got through this site, I can tell you, everything has changed and NOTHING is free anymore. I'm so frustrated which is why I'm on this site reading reviews! They have totally changed their format and requirements, you have to pay to apply for jobs to which you don't even know if you want, because the employer can only put a short explanation of what they need. And you will be constantly asked to "upgrade" your membership in order to apply to jobs, and read any replies you may get. Also they want you to pay for a 59.00 background check and a 20.00 drivers license check, so for those of us without jobs, who need a job to pay our bills and eat, we now also have to pay for everything this site offers to try to find a job. Total rip off now, I was trying not to believe that they had gotten this bad, but after a couple of weeks myself of trying to open my account again and start looking for another job, its been one thing after another that im asked to pay for. Now after reading all the negative reviews on here, I am def. Not going to pay because I have very little hope that anything would come of it anyway! Hope this helps. Patti

They want you to upgrade in order to read them. It didn't used to be this way and frankly I just closed out my account.

I never upgraded but was contacted by someone who said they would hire me at $25.00 hour without even speaking with me. They wanted to send me a check so I could deposit it in my bank account. It was a scam, they were trying to get my money. I soon found out these people had tried the same scam on others. Don't trust Care.com.

Not reliable, feels like a scam. I got one job, but more by luck than anything else.

Jennifer, you've answered your own question. They are NOT free but pretend to be free, and this is disgusting, bordering scam. They delete all the contact info if you don't pay. I was an employer for one-time job, and couldn't contact anybody except for very few "paid" applicants - contact info was crossed out with xxxxx. When I contacted them and they responded, those "paid" applicants had no clue what the job was about. Apparently Care.com don't relay the job description in full unless the employer also pays - and I didn't. Ended up hiring on Craigs.

Better off with local newspaper ads, or other websites that help find jobs. This company makes sure to get your $ and it is unlikely you will get anything in return... other than a great deal of difficulty disconnecting them from your crrdit card. Steer clear!