Caribbeangardenseed has a rating of 2.4 stars from 107 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Caribbeangardenseed most frequently mention customer service, tracking number, and credit card problems. Caribbeangardenseed ranks 9th among Plants sites.
Earlier this year I bought some Speckled Cranberry pole beans from you. Not a single one sprouted, whether in-ground or on my heated seed sprouting setup. I am a very successful gardener for many years. I believe that somehow your seeds were irradiated during shipment and were killed. I have not had time until recently to inform you of this unfortunate situation. Hopefully you can make it right. I'd love to grow speckled cranberry next year but you may want to check your seed stock. Thanks in advance.
My order for 1 package of Trinidad pimento peppers was only 3.95 but the shipping charged 17.20. Seemed ridiculous for a small package of seeds, but to be sent to Spain so I paid it. That was April 30. May 5 I got a shipping order and tracking number but when I tried to track on ups the message was 'status not available. Number may be wrong or status update unavailable. Please check your number'. Now June 29 and still no seeds. Lost the summer growing season for peppers. Have sent emails asking about my order but haven't heard back. Do not order from this company. I think they are scammers.
My order for 1 package of Trinidad pimento peppers was only 3.95 but the shipping charged 17.20. Seemed ridiculous for a small package of seeds, but to be sent to Spain so I paid it. That was April 30. May 5 I got a shipping order and tracking number but when I tried to track on ups the message was 'status not available. Number may be wrong or status update unavailable. Please check your number'. Now June 29 and still no seeds. Lost the summer growing season for peppers. Have sent emails asking about my order but haven't heard back. Do not order from this company. I think they are scammers.
Ordered my seeds on Apr 24 and paid 7.64 shipping. I think seeds will be shipped by priority service. Label created on May 13. Received parcel on May 20 with First class service that cost only $3.80. Ordered two types of vegetable seeds but received only one. Other one they said out of order and i find out today almost after month as i order. Nobody even send email before so i can order on somewhere else. Now i am too late, will never have my favorite vegetable for season. Don't waste ur money and time. Order somewhere else.
I ordered bulbs, they shipped late and arrived in old, soft, rotten shape. No response to phone calls, emails, FB or tickets posted. Worst company ever. No store front, works out of tiny house in PA. Don't waste your money.
These guys are a bunch if crooks. They just take your money and then don't send the product. They create a phony shipping order that doesn't even come with a tracking number. They seriously should be looked into for fraud. I should've read the reviews before ordering because it has happened to countless other people. This company should be under criminal prosecution for fraud. Its ridiculous. Don't put money in these people's pocket. Go somewhere credible.
Tip for consumers:
I should've read the other reviews before ordering from this company, because if I had read them I would never have done business with this company.
Products used:
None, because the product never came. It wasn't shipped at all. They create a phony mailing label saying product was shipped, but there is no tracking number.
Earlier this year I bought some Speckled Cranberry pole beans from you. Not a single one sprouted, whether in-ground or on my heated seed sprouting setup. I am a very successful gardener for many years. I believe that somehow your seeds were irradiated during shipment and were killed.
I have not had time until recently to inform you of this unfortunate situation. Hopefully you can make it right. I'd love to grow speckled cranberry next year but you may want to check your seed stock. Thanks in advance.
I ordered two different types of bulbs in late July. The site said that they were "now shipping." They took my money and I never heard anything more. I made an effort to contact them for information and ---- nothing. Now that I see their ratings here, I realize that Caribbean Garden Seed is either a very poorly run business or a big scam. Don't waste your money.
Tip for consumers:
Buy your seeds and bulbs elsewhere.
Products used:
nothing was shipped. Nothing was received.
These are top quality seeds! I ordered a pack of pumpkin seeds. I soaked in water for about two hours and put them directly into the soil. Every single seed germinated and I have healthy pumpkin vines growing really well. Looking forward to trying some more seeds! Thank you!
They sent me the wrong product and I didn't find that out until a blossom opened a month later. I emailed them twice, hoping to get the correct replacement, with no response from them. Finally tried calling but no one answers the phone. Very frustrating! Wish I had checked their reviews BEFORE I purchased my plant!
Products used:
Plant
I ordered 110 allium bulbs and they are all dead, not to mention teeny tiny. They should not have even shipped them to me. I tried calling twice, but nobody answers. I tried to create a ticket on their website, but it lags out and freezes. I have a couple emails in to them. At this point I am optimistic and hope they respond. I will update my review if they do - hopefully with good news. I also ordered 100 tulip bulbs and was given a note that they will ship them this fall, which is reasonable. The two seed packets I got look good. Shipping was reasonably quick.
Purchased $49.00 worth of seeds and starter plants last 7/26/21. Received the seeds, they were mostly bad and got maybe 10% germination rate! I was told the plants were on back order. It is now Nov 2021 still no plants. After 4 emails, still no response. Found a tel no. But ring and ring and ring no answer. I've been scammed $20.00! Do not buy from this company.
No updates provided. Did not respond to emails. Second call answered; answered very unprofessionally. Stated product out of stock nothing available until next spring; asked for full refund asked to to confirm follow up email; no reply. Called credit card company to reverse charges
It took many requests on their website and eventually calls to reach someone. I had a question about the best shipping address to use, finally spoke with someone who didn't do what we'd agreed upon-to hold off on shipping the order for a couple of days. I did get it and it's planted, so we'll see what happens in the spring. I was also supposed to get a first time customer discount, and didn't.
I ordered 70 fall planting bulbs and received the first week of December and as I live in Alaska will not be able to plant until late May or June. I called and called and finally talked to a man who said there is nothing he can do about it, not his problem. I asked for a refund and to send them back he said no not his problem. Poor customer service, don't order from them.
I ordered 3 bulbs from this vendor and haven't received the package nor any shipping information and it has been a few weeks now. It is impossible to talk to anyone about the status of this order or to cancel it for a refund. I've tried many emails and phone calls. Please help!
I ordered 3 pimento pepper plants and almost 3 months and 5 emails to them I still dont have them. Contacted my credit card company and was told that they responded that they shipped items yet provided no shipping invoice or tracking number. Please save yourself the hassle. If I could give them no stars I would.
Tip for consumers:
Do not waste your time
I ordered some live plants in November of 2022 and to date have not received them. Shipping label says backordered, but no updates. My ordered is marked as fulfilled. I have sent several messages with no response. I have even messaged the owner directly on instagram and still no response. Would give zero stars if possible. DO NOT BUY FROM THEM
Tip for consumers:
Do Not Buy!!!@!
Products used:
Never received my full order
I've bought three gallon starts four times the size for half the price. The is no size description in the add the don't give the free shipping. There's was no response from customer service. One bad experience would be zero star s but start is alive.
I ordered a specific ornamental pepper. The germination rate was 3%, right alongside a 70% germination rate with the same seed from Park Seed. The one plant that grew has peppers that are not the advertised variety and are ugly. Asked for a refund, but there was no reply whatsoever. Do not buy from this company.
I tried to order two types of seeds this spring, 2021, and I bought 100 of one type (only 71 were in the package) and the other seeds were on BACK ORDER. This means that they are buying from someone else, and they are not the actual producer of the seeds. Plus, the seeds they do have, they short you on the amount of product they sell you. I expected much more than this, and don't see how a company like this can stay in business. It took over 3 weeks to get the delivery too. If I could give them ZERO stars, I would. I don't recommend them, and the product did not look like what was on-line at all either.
Products used:
seeds
I suppose your company does not care about customer retention. I ordered bulbs last spring and you backorder a bunch saying they world shipped this spring. Many emails later and I have not received anything. I have ordered probably $600 in plants and bulbs but none from you because of your service and not fulfilling your promises. Maybe that is why you have such a low rating on the web. Order number CGS*******
Tip for consumers:
Stay away from this company!
Products used:
They backorder half the items and then over a year later never ship
I ordered Gliyz flower seeds. Not one germinated. They will not guaranty their seeds. I plant over a thousand seeds. I'm experienced Gardner. They said they test their seeds before sending them out. I have never experienced such disrespectful customer service agent. I have called now several times and not they blocked my calls. They are nothing but crooks!
Like many other customers, I got scammed by this company. Paid for my seeds and shipping fee and I never received my item. I placed my order July 5th, and still got nothing. I tried several attempts in reaching out but no response on their end. STAY AWAY!
I ordered sweet potatoes at the end of April. I got an order confirmation and I waited 3 weeks and heard nothing so I sent an email asking when it would arrive, etc. I again heard nothing and waited 3 more weeks and sent another email asking for money back... nothing. I am not convinced this is not a complete scam site at this point. Looks like based on reviews there are a few of us that had a similar experience.
My plants were thin and took a while to get going. Taste is perfect and abundant peppers but late bearing because plants were weak. Taste is on point, will reorder. Highly recommend if plants are strong and ready to grow.
I ordered over $70 worth of seeds and bulbs in early June. (CGS9061) After repeated follow up emails on their website and phone messages, I received a USPS PreShipment tracking #. However this was misleading and there has been no status update for the past 7 days.
Looks like this is either a scam business or a very poorly managed business. Should have suspected as the website does not provide any physical address or business location. Will initiate with my CC company to get a refund.
Update: since the earlier post, have received most of my order yesterday via USPS. Looks like they took over a week after shipping label notification, to ship it out, or probably USPS delayed pickup.
Few bulbs not included have been noted as not available currently and to be shipped out by Fall 2020.
Packing and Quality of received seeds and bulbs look good. Will update after a few weeks on the success rate. The single lavender plant was packed safely and received in good condition.
Overall, satisfied with service but wish their communications would be better and accurate. Updated ratings to 4 star.