CheapOair.ca

Cheap-O-Air took my booking and MONEY for a bankrupt (lynx) airline and did not contact me or provide proof of cancellation so I can get my money back for a ticket that I can not use.

Or did they help me make new arrangements. Instead they are trying to wait a number of days so they are no liable for the transaction.

My suggestion is put your money and business elsewhere.

Betrayal at best
This cia reek manipulation

Plain awful

Disgusting

This is a criminal organization!

First time I booked with Cheap O my ticket never came through even after several phone calls so I had to book on another airline lastminute.
The second and last time was a nightmare from trying to check in with airlines to connecting flights.
Customer service took for ever to respond via live chat and all 3 interactions with them were completely useless.
Never again!
You don't save much and the stress and frustration is NOT worth it.

Bad company with Cheap o air and the agents are very unprofessional and do not explain properly and will not let you make a transfer if you pay extra or issue you a refund on flights. Total waste of time and resources and they will exhaust you. Supervisor so unknowledgeable and will not sympathize the situation or make any changes. If it was with West Jet after making a purchase they can refund you after canceling within 24 hours. Total bull$#*! company cheap o air is all about. Do not shop for them?

I bought 2 tickets to the Philippines with insurance for over 4000$ they are not allowing me to cancel or get my money back SCAMMMM and the Customer service is very bad. I will never use this booking service again. And I recommend that you do not use cheapoair

My flights were rescheduled twice. They were not willing to offer alternative flights when an airport transfer was added to my route (the airports are an hour apart and I am travelling with a toddler). I have checked with them several times in the last few months and offer a very flexible travelling date range to arrange other alternatives, but they promptly respond each time that there is no flights available. You will not receive full refund if you cancel the flights. I highly recommend that you book with the airlines directly.

I've been booking online for over 15 years and CheapO Air is by far the most affordable, reliable service I've found. They don't mess with your reservations once they're confirmed. No hidden costs. Its awesome!

My flight was cancelled. Now I need to find another ticket at a much higher price. I wanted to use my credit than waiting for the refund because I was informed that it will take 2 billing dates before it will be refunded to my account. They don't want me to do it by myself as they said it should be through an agent. We are actually looking at the same flight but their quote is almost 200 cad more expensive than what I have online. While I was trying to do this I had been transferred hundred times and put on hold forever. My first booking with you and definitely my last!

Trying to cancel my booking ******* because of corona virus pandemic. Submitted cancel form online. No response! I have travel protection insurance. Customer support phone number not working. Are they trying rob my money? Is cheapoair legal company?

My mother just got double charged by CheapOAir (which she will not be purchasing from again if I have anything to do with it). I spent an hour on the phone with them to get it cleared up. They then tried to slap on a two hundred dollar fee to change the name on the ticket which was right the first time, and messed up the second time due to their buggy online interface. After arguing about this fee, their representative states that we won't be charged, but the fee is coming out of his salary. Businesses like these should be boycotted.

I have used the CheapOair web site on every occasion when do not know which airline flies to a destination and particularly when multiple city stops are required. I get the best fare available and choice of schedules all in one location.

Airline confirmations were sent immediately, arrangements and connection went smoothly and on time. I particularly appreciated the assistance I received to book a rental vehicle at an attractive rate.

Waste of time and money! I will never book them again!
Unfortunately, I didn't read anything on their cancellation policy before I booked. What a mistake! After only two hours from booking, I called their customer services to cancel the ticket and I was sure there will be no fees or any charges in the first 4 hours. I was shocked to hear about their cancellation fees of 75$/ person. But worst of all, the agent kept on arguing that Cheapoair has no choice to charge that fee because of the airline company. It doesn't make sense! They have no respect for their customers!

I have bought a ticket from Cheapoair for my brother to come to Vancouver from Europe. I bought insurance, when he wanted to change the date they charged more than 30% of the ticket. 3 months to departure they sent an email that the ticket is changed, you have to call us. their toll free no does not answer.
I have spent hours for this dam ticket, if you want headache go and buy ticket from this company. It looks cheap at the beginning but will be much expensive at the end. Plus the time you have to put to deal with them.

Yeah i 'll always advanced people no to get tickets to cheapoair they are the most scammers in the entire world please don't do it it's really sad to see another person that works his or her entire life to have a little vacation and have it screwed but this cheap as unprofessional and scammers company. If i had the opportunity to give them zero reviews i would because they deserve that. So You 'll get treated the way you treat your customers. Who about that people?.

What a horrible experience, they booked me on two flights two different airlines, same day to same destination, guess what happened when I tried to go home? Almost 500 to get home because there was no return flight like there email said... on different airline, don't waste your time with this booking agency, it will cost u more then dealing with airline directly, no help when things go wrong...

Due to my mother's sudden diagnosis of terminal cancer they refused to help in making changes with the return flight. The policy about this situation on their website is misleading and very inhumane when it comes time to ask for help in a desperate situation!

Although I experienced a non pleasant experience with cheapoair, yet they called me for a customer satisfaction survey over the phone and touched base on that issue. Good customer care representatives that are keen to solve customers issue and please them

Booked my flight a week ago with 3rd party who uses PKFARE as their supplier. Due to some unforeseen circumstances I had to request to change my flight to the week after and guess how many days it took me to even get a confirmation that flight can be changed BUT with fee (will come to the fee later). Yea, it took me 3 days of constant chat for 6-7 hours every day then at the midnight of 4th day they quoted me USD 3,593 fee for change a flight for which I paid $900 only. Which was apparently a quote from PKFARE. I highly discourage using 3rd party travel agency like CheapOair who has these great suppliers who least care about customer's time and money and do directly to the airlines for your booking…

He's the worst ticket seller. I recently purchased a ticket for June 27,2022, they put my ticket status as 'on hold', I'm trying to sort it out, but they don't answer calls, you wait in line and it ends up hang up on their own before they can talk to someone.

I called them to change a miss spelling in my ticket, their rep ask me for 220 CAD to do that. When I refused he asked me for 190 and finally 50. Although I know that it is a free service but they insisted to charge me. Their rep was so bad as he kept me on an international call for almost one hour to do that and I got 30 CAD bill for that call.
I don't recommend this website. They are not professional at all.

This company is a scam. I was double charged for a one way flight and they told me I would be reimbursed in a few days. This was 5 months ago and I still did not get my reimbursement. I called several times and wrote to them and nothing worked. I am filing a complaint to better business bureau and will take legal procedure. Stay away from this company they are truly dishonest.

This travel agency is filled with a bunch of people with indian accent and they provide really poor customer service. It could either be that the agents were not properly trained to do the job, even just the basics in how to speak nicely with their customer, some of them are sarcastic and you can tell from their tone of voice that they are unhappy with dealing with you. These guys sucked big time with regards to customer service.