• Cheap Tickets Deal

Cheap Tickets Deal

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Overview

Cheap Tickets Deal has a rating of 2.9 stars from 40 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Cheap Tickets Deal most frequently mention credit card problems. Cheap Tickets Deal ranks 32nd among Discount Travel sites.

  • Service
    17
  • Value
    17
  • Shipping
    9
  • Returns
    7
  • Quality
    10
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
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How would you rate Cheap Tickets Deal?
Top Positive Review

“Nice deals”

Tracy w.
1/15/19

I booked a reservation from newyork to mia for my family at a really good price... initially when i checked it on a/l website it showed cancel... i called customer care and they informed me that they have already sent me tickets with new record locator for same price... i was really concerned abt the trip... but it turned out really great... good deals... nice customer service... i am looking forward to book again...

Top Critical Review

“Fraudulent (fishing for credit card numbers)”

Helio V.
3/1/20

These folks are fishing for credit card numbers. I ordered tickets got confirmation then they cancelled my reservations. Then they wanted more money and a photocopy of my credit card. I called my credit card company and they told me to cancel my credit card as thier fraud department find this company to be very suspicious. Their site is listed as. CA but they are an American company. I will also summit a complaint to the FBI fraudulent department. Anyone posting good reviews are either friend or family. The new price they offered for my cancelled flight was more expensive than the reputable popular sites.

Reviews (40)

Rating

Timeframe

Other

Thumbnail of user tracyw253
India
1 review
1 helpful vote
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January 15th, 2019

I booked a reservation from newyork to mia for my family at a really good price... initially when i checked it on a/l website it showed cancel... i called customer care and they informed me that they have already sent me tickets with new record locator for same price... i was really concerned abt the trip... but it turned out really great... good deals... nice customer service... i am looking forward to book again...

Thumbnail of user nancyp1963
Canada
1 review
0 helpful votes
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June 19th, 2022

Great service. They called me back to make sure I got my email with my tickets as I had been concerned. Read the fine print and it's not on them if you expect a refund when you got non-refundable tickets!

Tip for consumers:
READ THE FINE PRINT!! Always a good plan with airline tickets

Service
Value
Shipping
Thumbnail of user heliov
Canada
1 review
2 helpful votes
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March 1st, 2020

These folks are fishing for credit card numbers. I ordered tickets got confirmation then they cancelled my reservations. Then they wanted more money and a photocopy of my credit card. I called my credit card company and they told me to cancel my credit card as thier fraud department find this company to be very suspicious. Their site is listed as. CA but they are an American company. I will also summit a complaint to the FBI fraudulent department. Anyone posting good reviews are either friend or family. The new price they offered for my cancelled flight was more expensive than the reputable popular sites.

Thumbnail of user mikkelk2
New York
1 review
0 helpful votes
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April 27th, 2022

They offer low prices and have great customer service on the phone. I received my ticket with Delta 48 hours after reserving it through Cheap Ticket Deals. No problems — the ticket slid right into the Delta app.

Tip for consumers:
It takes them a day or two tos end you the ticket, but for this price it’s worth the wait.

Service
Value
Thumbnail of user brauliov2
GB
1 review
0 helpful votes
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July 11th, 2022
Verified purchase

They are amazing!

I have to travel for a family emergency and I bought a ticket with them, rush time, after that an agent called to confirm the reservation and I realize that I bought wrong dates, I explained to them the Issue and Emily, so professional told me that she is going to help me to move the date.

They are efficient!

Thanks so much

Service
Value
Shipping
Returns
Quality
Thumbnail of user darwinb26
India
1 review
1 helpful vote
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January 15th, 2019

Best agency to deal with. I made a reservation from ewr-sti for my whole family. They helped me to get the best deal under my budget and for the suitable time as well.
This was my first time to make any booking through a third party but the way their executive took the conservations ahead made it more easier for me. After verifying all the details. They will send you a credit card authorisation form which helps to reduce the risk of fraudulent transactions these days. The best part is that, it works as the proof for both the parties.
Keep up the good work. It helps me to save more and spend quality and quantity time with my family

Thumbnail of user daler261
California
1 review
2 helpful votes
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December 1st, 2021

FRAUD ALERT - Avoid these scammers! Their agent added a flight segment to the day of departure and one when we returned. They did this in two different reservations so it wasn't a mistake. They did this to add cost to the ticket. The airline said that had we presented the tickets on the day of departure they would have cancelled the tickets. The airline said the ticket should have been $300 less per ticket. They issued a new receipt for the lower price. When I called and asked Cheap Tickets Deal about this, they said, well everything is fine now, (without any offer to refund the $300 per ticket). I told them that they had made our booking under false pretenses and to just cancel the tickets. They refused. Very argumentative and interrupting 18 times (I counted). My credit card company has voided the transaction based on suspected fraud and is conducting an investigation. I plan to tell this story to anyone who will listen. I've already notified Momondo.

Thumbnail of user danh577
New York
3 reviews
2 helpful votes
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August 1st, 2020

BA cancelled return flight in MArch 2020 and right away I call cheapticketsdeal to process the cancellation. Well for 5 months now nothing happen. Every 2-3 weeks I call they say same thing... they process for refund with BA... if I call BA they say that nothing was filled with them from chepticketsdeal so months are passing and still nothing... I had another 6 cancellations with other airlines and all was processed in 2-3 months except this one so pray guys that you don; t have to deal with a refund with them. Better buy directly from airline cause like this I see no happy ending.

Thumbnail of user fa41
Canada
2 reviews
2 helpful votes
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December 10th, 2020

Still waiting for a refund from a an airline-cancelled flight almost 10 months ago. The airline returned the money to Cheapticketsdeal over 6 months ago -- they simply haven't refunded it to me. I've spent over 40 hours on the ohone with them so far: AVOID this company.

Thumbnail of user jamesj2462
New York
1 review
0 helpful votes
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January 19th, 2022
Verified purchase

I must admit to being a little skeptical when I started reading negative reviews. But almost all of the negatives involve refund issues during the chaotic days of COVID cancellations, and the Better Business Bureau site shows that complaints they had received were reviewed and case closed.

We got ticket prices roughly half of what the brand-name airline's native site was offering, and it only took about 30 minutes from start to finish. My credit card company asked me to validate the legitimacy of the charge, I said 'yes', and the etickets with a valid Confirmation code (that I validated on the airline's native site) showed up shortly after.

Tip for consumers:
Be patient. It's legit, best I can tell, and I got my tickets. I haven't had any experience with refunds, so I don't know about that. Also check the better business bureau, where most of the complaints seem to have been resolved to the satisfaction of the BBB reviewers and mostly involved COVID-era chaos and cancellations.

Products used:
Airline tickets - cheap, as advertised!

Service
Value
Shipping
Thumbnail of user staceym155
India
1 review
1 helpful vote
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January 15th, 2019

We had a family trip booked with cheapticketsdeal as this was the first time we were dealing with them so we were not quite sure about our this because the price was significantly lower than airlines but all went good. We saved a lot of money with no trouble.

Thumbnail of user reyp9
India
1 review
2 helpful votes
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February 19th, 2020

Provided with the very best price. Because the booking was not in my name I was asked to pay via a 3rd party site. (Viva wallet). That was a little worrying at first but everything went perfectly fine and eticket was issued in less than 24 hrs as promised. I was impressed I was always able to reach them within less than a minute when calling. Frank Darwin was my agent and he was very helpful.

Thumbnail of user davidp4075
New Hampshire
1 review
0 helpful votes
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April 10th, 2022

This was the fourth site I tried and the first that felt like it was not a bait and switch. The ticket price was what they said it was. The site was very easy to navigate and the follow up service was pleasant. The clerk spoke slowly enough and clearly enough so that I was sure I understood her which was very reassuring.

Thumbnail of user emilym1576
California
1 review
0 helpful votes
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April 12th, 2022

Not sure how they did it, but not only was my flight MUCH cheaper than anything else I found, but the actual flights were amazing! Awesome times of day and DIRECT, when I was having trouble finding either. Will definitely use again.

Service
Value
Thumbnail of user emilyg870
New Mexico
1 review
0 helpful votes
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April 27th, 2022

I thought this site might be a scam, but due to the crazy flight prices right now (April 2022), I went ahead and booked my family's flight for June. Meanwhile, I needed to call to ask a few questions, and the customer service representative was absolutely incredible: she answered right away; she knew who I was; she helped me select seats so that my kids could each sit with a parent -- honestly, SO MUCH BETTER THAN THE USUAL RUNAROUND I have gotten from Delta, American, etc... I will 100% recommend Cheap Tickets! (Emily)

Service
Value
Thumbnail of user rizwana24
India
1 review
0 helpful votes
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March 11th, 2020

I am a happy customer. I would like to say thanks to agent Jake. He worked smartly to find a great deal in the nick of the moment. I appreciate their pricing which is the best.

Thumbnail of user narhm
Wisconsin
1 review
0 helpful votes
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June 10th, 2022

The customer service was quick and patient to issue a ticket on time, answer all my concerns in a respectful, kind way. Thank you

Thumbnail of user annaw196
India
1 review
1 helpful vote
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January 15th, 2019

I came across this site through my friend and it gives cheap and best deals... moreover they have efficient customer service as well...

Thumbnail of user yolandam218
Illinois
1 review
0 helpful votes
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April 18th, 2021

Representative was very helpful with finding me a cheap flight for last minute planning, grateful for the service provided.

Service
Value
Quality
Thumbnail of user mackenzieo13
Indiana
1 review
0 helpful votes
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April 8th, 2022

Thorough staff, they call to make sure all is correct which is very helpful! Appreciate the accuracy and efficiency

Thumbnail of user elinorg15
Colorado
1 review
0 helpful votes
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April 12th, 2022

The agent was very efficient and polite. Ticket price was well below other that offered by other sites. I'm looking forward to me trip.

Thumbnail of user aarizm
India
1 review
0 helpful votes
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March 31st, 2022

Got very good deal and excellent service. I will definately recommend cheapticketsdeal.com to all for best flight deal

Tip for consumers:
Na

Products used:
Flight reservation

Thumbnail of user irenes385
Switzerland
2 reviews
0 helpful votes
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August 20th, 2022

I love booking my flights with cheap tickets deal. They are my go to site. I like their services and have had a nice experience with them.

Thumbnail of user giusepped57
New York
1 review
0 helpful votes
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January 17th, 2023

Worked with Claire to book a trip to Aruba! She was very helpful and kind! She gave us a great deal! Thank you Claire!

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Value
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Thumbnail of user carlas491
India
1 review
0 helpful votes
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April 1st, 2022

Purchased my tickets with them on best deal and received my tickets without any delay. Highly recommend!

Tip for consumers:
Discounted deals

Products used:
Flight tickets

Service
Value
Shipping
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