Hi!

If you are creating challenges with human players, they should always be another person. However, if you suspect a player of playing similarly to a computer, please let us know their username at support@chess.com. We will submit a report on these players and our cheat detection team will analyze their games for potential use of outside assistance from computer engines.

Chess.com invests a lot of staff, time, and resources into making sure that people cannot cheat and use outside help during games. We also encourage players to report opponents who they suspect of cheating, and we thoroughly investigate these individuals to make sure that they are playing according to the rules.

To report players for potential cheating directly, please find a game with this opponent, and then click on their profile image icon or username, a drop down menu will appear with an exclamation point icon which is the option to "Report." You can also go to their profile page and then click the exclamation point icon below and to the right of their profile picture. These reports result in an automatic cheat analysis being done on the suspected player's games and are monitored by our staff.

You can learn more about our cheat detection efforts here: https://www.chess.com/article/view/chess-com-fair-play-and-cheat-detection.

If you are ever again concerned about possible cheating, please let us know here or at support@chess.com. Please also feel free to send us any questions or suggestions that you may have.

Thank you!

-The Chess.com Team