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    ChicMe

ChicMe

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Overview

ChicMe has a rating of 3.3 stars from 45,748 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ChicMe most frequently mention good quality, long time, and fast delivery. ChicMe ranks 1st among Discount Shopping sites.

  • Value
    5756
  • Quality
    43799

Proactively asks for customer feedback

This company responds to reviews on average within 12 days

Positive reviews (last 12 months): 45.3%
Positive
656
Neutral
178
Negative
613
View ratings trends

Instant Feedback

235,680 reviews

848
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How would you rate ChicMe?
Top Positive Review

“Received coat it's beautiful thank you”

Jasmine P.
10/21/24

Excellent delivery service fast could have been a little quicker but I know it was coming overseas so expected a little delay. Hopefully this time next year delivery will be quicker like SHEIN here within 1 week at my home address. A beautiful coat I cannot wait to wear for my holiday in November and for the winter months. Thank you have a great day! :)

Date of experience: 10/10/24
See positive reviews
Top Critical Review

“Awful and no refund option avoid”

Louise C.
9/16/24

Brought outsole as photos looked nice it came sizing so off I jumped on to see about exchanging it, and what a surprise they have ur money the. They are not given you a chance to testify issues u Saying avoid

Date of experience: 9/6/24
See critical reviews

Reviews (45,748)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1946) shopping experience (524) return policy (337) return items (326) return label (164) time frame (106) time shopping (105)
Thumbnail of user jasminep261
GB
1 review
1 helpful vote
  • Send Message
October 21st, 2024
Verified purchase

Excellent delivery service fast could have been a little quicker but I know it was coming overseas so expected a little delay. Hopefully this time next year delivery will be quicker like SHEIN here within 1 week at my home address. A beautiful coat I cannot wait to wear for my holiday in November and for the winter months. Thank you have a great day! :)

Reason I chose this business:

I absolutely loved the pink coat and the clothing range on the ChicMe website.

Reason I chose this product:

I absolutely loved the pink coat! Fits beautifully now it has arrived at my home address and I cannot wait to start wearing it. Thank you.

Quality

Date of experience: October 10, 2024

Thumbnail of user louisec574
GB
1 review
1 helpful vote
  • Send Message
September 16th, 2024
Verified purchase

Brought outsole as photos looked nice it came sizing so off I jumped on to see about exchanging it, and what a surprise they have ur money the. They are not given you a chance to testify issues u
Saying avoid

awful customer service

Reason I chose this business:

Saw beautiful outfit

Service
Quality

Date of experience: September 6, 2024

Thumbnail of user chengc1
ChicME O. – ChicMe Rep

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Thumbnail of user carolined409
GB
0 reviews
1 helpful vote
  • Send Message
October 16th, 2024
Verified purchase

Some of my order arrived promptly but had to wait for the other part. When they all turned up I was very happy with the quality and fit of the clothes. Also, appreciated a follow up checking that I had received all my order

I contacted them to find out where the rest of my order was - they got straight back to me and I checked from there - all good

Reason I chose this business:

Like the look of the clothes

Reason I chose this product:

It was just what I was looking for

Service
Quality

Date of experience: October 6, 2024

Thumbnail of user julies3511
GB
1 review
0 helpful votes
  • Send Message
October 8th, 2024
Verified purchase
• Updated review

Very very disappointed Lack off help for returning my order, still haven't received any response to help with return address/label still have goods which I need to return, time has run out for return tried several times, but still have the cheek to charge me for items.😡😡😡😡

Dreadful

Reason I chose this business:

I needed certain garments

Reason I chose this product:

Because thought it’s was what I wanted

Service
Quality

Date of experience: September 28, 2024

Thumbnail of user chengc1
ChicME O. – ChicMe Rep

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Excellent, quick service
September 3rd, 2024
Verified site experience
• Previous review
Reason I chose this business:

I needed certain garments

Date of experience: August 24, 2024

Thumbnail of user marya4624
California
1 review
0 helpful votes
  • Send Message
September 16th, 2024
Verified purchase

I ordered the same shirt twice and the size was wrong both times. Both times the shirt was too small. In US sizes I wear a medium. I ordered the shirt in large the first time and in extra large the second time. And the dress I got is too big. And I didn't know how to return the products

Reason I chose this business:

It popped up in my facebook feed

Reason I chose this product:

The clothes were really cute

Quality

Date of experience: September 6, 2024

Thumbnail of user leeh710
Canada
4 reviews
1 helpful vote
  • Send Message
September 18th, 2024
Verified purchase
• Updated review

Delivery driver took to wrong address even though address was clearly marked on the package. The occupant of that address was sble to call me though because even my phone number was on it anc I was sble to go pick up from them. Chic me is a great company nut the contracted delivery service is not.

Reason I chose this business:

Love their clothes

Reason I chose this product:

Cute, classy & affordable

Quality

Date of experience: September 8, 2024

Was simple & efficient
November 26th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Love their products

Date of experience: November 26, 2023

Quick & easy
November 4th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Love their products

Date of experience: November 4, 2023

I'm earl heart skinny jeans
July 5th, 2023
Verified purchase
• Previous review

So very cute, comfortable snd fit perfectly.
Xxxxxxxxxxxx.

Reason I chose this business:

I liked the ad on facebook

Reason I chose this product:

I liked the look of them in the ad.

Quality

Date of experience: July 5, 2023

Thumbnail of user kelseep
New York
1 review
0 helpful votes
  • Send Message
August 25th, 2024
Verified purchase

The shipping took over 2 weeks and customer support was useless no option for expedited shipping not to mention the shoes I bought were for a wedding I was in and by the time the wedding was over my shoes were falling apart.

They couldn't help me

Reason I chose this business:

The shoes looked very cute and the price was reasonable for a pair of shoes I only planned on wearing once, but if I did want to wear them agin they wouldn't even last me 4 hours of a second wear.

Reason I chose this product:

Reasonable price and cute

Service
Quality

Date of experience: August 15, 2024

Thumbnail of user chengc1
ChicME O. – ChicMe Rep

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Thumbnail of user debbiem2039
GB
1 review
0 helpful votes
  • Send Message
August 21st, 2024
Verified purchase

I had to chase my order, to be told there was a delay with my delivery,,, when I placed the order it stated 7-10 days. My order took over 3 weeks to arrive. No compensation for the delay which I'd bought for a gift, hence too late!

Service
Quality

Date of experience: August 11, 2024

Thumbnail of user chengc1
ChicME O. – ChicMe Rep

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Thumbnail of user victoriag962
GB
1 review
0 helpful votes
  • Send Message
September 8th, 2024
Verified purchase

Easy to navigate website, with plenty of products to choose from, reasonable prices and good communication with quick delivery options, arrived on time with no problems and the item fitted perfectly and the material was nice

Reason I chose this business:

Loved the look og the item juzt ehat i was looking for

Quality

Date of experience: August 29, 2024

Thumbnail of user drt56
California
3 reviews
0 helpful votes
  • Send Message
August 8th, 2024
Verified purchase

This particular shirt runs small. I typically wear a medium, but because I was purchasing it online I ordered size up to large and it is too small. The return policy is ridiculous so I would not buy or purchase anything from this company again

Service
Quality

Date of experience: July 29, 2024

Thumbnail of user leighanc3
GB
1 review
0 helpful votes
  • Send Message
August 18th, 2024
Verified purchase

Tried to return my items from the day I received them & have been getting put off by been asked to keep items for 10% off which have no use for so why would I want to keep items which are no good to me

Minus 5

Reason I chose this business:

Would never use again

Reason I chose this product:

For a holiday

Service
Quality

Date of experience: August 8, 2024

Thumbnail of user chengc1
ChicME O. – ChicMe Rep

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Thumbnail of user jenniferb5602
Germany
1 review
0 helpful votes
  • Send Message
August 15th, 2024
Verified purchase

I have checked two dresses of different sizes. In the end I did not like the design of the dress and when I wanted to return it, I had to speak to 4 different people via chat. There was no full refund of the value of the two products, otherwise I had to accept only 10%. Terrible service

Terrible. Answer every 24 hours I had to be behind the advisors all the time to get answers

Service
Quality

Date of experience: August 5, 2024

Thumbnail of user chengc1
ChicME O. – ChicMe Rep

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Thumbnail of user nadiav15
Texas
2 reviews
0 helpful votes
  • Send Message
August 10th, 2024
Verified purchase

If the clothes is not fit me, I'm very dissatisfied with the handcraft material, all the product, it should not take me a week to get to what I am asking for. A full refund and a return was needed, and was never accomplished due to your poor customer service. Offering and give me a partial refund it's not Acceptable. I will never be buying from you guys again and I will spread the word about this very unpleasant experience.

Already described in my previous

Reason I chose this business:

Seemed reliable

Reason I chose this product:

Seemed to be a good quality

Service
Quality

Date of experience: July 31, 2024

Thumbnail of user chengc1
ChicME O. – ChicMe Rep

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Thumbnail of user isisj5
Alabama
1 review
0 helpful votes
  • Send Message
August 2nd, 2024
Verified purchase

Got to admit I was a little miffed when my packaged don't show up in time for my trip… but I got over it when the dress arrived! Fit perfectly! Very happy with the quality as well feel of the material

Reason I chose this business:

I loved the unique styles

Reason I chose this product:

I loved the design and colors of the dress

Quality

Date of experience: July 23, 2024

Thumbnail of user carolm3719
Canada
1 review
0 helpful votes
  • Send Message
September 13th, 2024
Verified purchase

I have ordered several items from Chic Me and never returned any. Reviews r really helpful and sizing is spot on. Luv the current fashions and the sales.

Reason I chose this business:

Very current styles.

Reason I chose this product:

Because I enjoy the variety, big selection, clothes for every occasion at great prices.

Quality

Date of experience: September 3, 2024

Thumbnail of user kimberleys186
Virginia
1 review
0 helpful votes
  • Send Message
October 10th, 2024
Verified purchase

This was my first order and I'm beyond pleased. I've been wanting this dress for a while and finally pulled the trigger and got it. I love it! Fits perfect!

Reason I chose this business:

I seen the dress and had to have it

Reason I chose this product:

Beautiful pictures. And my item was exactly as pictured.

Quality

Date of experience: September 30, 2024

Thumbnail of user janicek762
Canada
1 review
0 helpful votes
  • Send Message
September 17th, 2024
Verified purchase
• Updated review

The two short sets that I ordered were all bulky and bunched up in the front. Just did not fit the right way at all.
The pants and top are were very nice fitted well and was comfortable

Reason I chose this business:

Usually like the products

Reason I chose this product:

I liked them but thought they would fit without being bunched up and bulky in the front so I do not wear them

Quality

Date of experience: September 7, 2024

Very hard to get order to complete
August 13th, 2024
Verified site experience
• Previous review

Date of experience: August 3, 2024

Thumbnail of user lorim1827
New York
1 review
0 helpful votes
  • Send Message
September 13th, 2024
Verified purchase

I absolutely love the dress I ordered! It came in a reasonable timeframe and the quality was amazing. I wore it to my sons, rehearsal dinner and got so many compliments!

Reason I chose this business:

I saw the dress on Facebook and had to have it!

Reason I chose this product:

The dress looked so beautiful when I saw it on Facebook and it was everything it looks like in the photo and more!

Quality

Date of experience: September 3, 2024

Thumbnail of user isobelb29
GB
1 review
0 helpful votes
  • Send Message
October 1st, 2024
Verified purchase

I was a little concerned that the products may not be as nice as they looked on the website, bower I had no need to worry they arrived when I was told they would, tracking was east and product was exactly what was on website and good quality. I ordered size Small but think next time I would order XS, but that is down to me and not Chicme

Reason I chose this business:

Liked the advertised product

Quality

Date of experience: September 21, 2024

Thumbnail of user ginar515
Virginia
1 review
0 helpful votes
  • Send Message
September 7th, 2024
Verified purchase

Shipping was as indicated and description was fairly accurate. It was a graphic print on polyester and would to have liked to have seen that detail in the description as well as fabric weight/ thin.

Reason I chose this business:

Classy and elegant trendy style

Reason I chose this product:

Seductive with class and appropriate to wear with a blazer to work.

Quality

Date of experience: August 28, 2024

Thumbnail of user mareec28
California
1 review
0 helpful votes
  • Send Message
October 22nd, 2024
Verified purchase

Sent a message about returning a item as I received 2 of the same pants I got no response
I then received an email which I responded to and was told I couldn't return the item as it was too late
No happy as I had tried to contact you from the day I received the goods

I received no answer to my first contact with you

Reason I chose this business:

I like the cloths

Reason I chose this product:

I liked them I was handy with what I received just not being able to contact you and receive an answer

Service
Quality

Date of experience: October 12, 2024

Thumbnail of user suzannec1052
Australia
1 review
0 helpful votes
  • Send Message
August 30th, 2024
Verified purchase

After I applied 25 percent off then went back on site to check something.Then went to check out would not let me use it.Was like they thought I had used it.Not happy about that

Reason I chose this business:

Liked the clothes

Quality

Date of experience: August 20, 2024

Thumbnail of user polh3
New Jersey
1 review
0 helpful votes
  • Send Message
August 18th, 2024
Verified purchase

First time user on this website, was pleasantly surprised to receive package in a timely fashion and I love the purchased items.
Will shop here again.

Reason I chose this business:

Saw the items advertised on TikTok

Reason I chose this product:

I had been searching for a tank that was thick enough to not be see through and this also had a build in bra shelf.

Quality

Date of experience: August 8, 2024

Thumbnail of user johannaf77
GB
1 review
1 helpful vote
  • Send Message
July 13th, 2024
Verified purchase
• Updated review

All good …. Took along time to come but kindly the communication with chic me was fantastic …… one item was abit big but they refunded some of price so I could get it mended …. I've ordered again so have no problems good quality clothes and the chic me staff are fantastic great customer service

They are fantastic one in a million

Reason I chose this business:

Like the clothing and service u get good customer care

Reason I chose this product:

Needed some summer clothes

Service
Quality

Date of experience: July 3, 2024

All good so far
June 8th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Like the clothing

Date of experience: May 29, 2024

Thumbnail of user mariel997
Costa Rica
1 review
0 helpful votes
  • Send Message
July 16th, 2024
Verified purchase

The dress came just as pictured and is beautiful. I love it. I got an XL I'm usually a 12 US and it fit perfectly. The material is nice and don't feel cheap. Not thin or see-through. I can't wait to wear it on my Vacay.

Reason I chose this business:

The clothes looked nice

Reason I chose this product:

I loved the dress

Quality

Date of experience: July 6, 2024

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Company Representative

Thumbnail of user chengc1
ChicME O.
Typically responds within 12 days

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3.3
45,748 reviews
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