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ChinaBrands

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Overview

ChinaBrands has a rating of 2.5 stars from 13 reviews, indicating that most customers are generally dissatisfied with their purchases. ChinaBrands ranks 451st among Wholesale sites.

  • Service
    2
  • Value
    2
  • Shipping
    1
3
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How would you rate ChinaBrands?
Top Positive Review

“Good quality and cheap price”

Utada S.
1/4/19

Just bought $269 items from this site, not that terrible tho I think. The "December Promotion" offered a lot of high quality products, also the low price VIP package. All products I bought almost sold out in my store (Shopify), I guess I'll purchase some more products from Chinabrands later this month.

Top Critical Review

“No help after paying”

Mags V.
6/21/21

My 21 delivery days is almost up and i have asked on whatsapp. E. mail tried phoning Johannesburg to see when i will get my parcel. But no answer from anywhere after i paid my money. Is China Brands a scam. Why would they not answer me if they were legit.

Reviews (13)

Rating

Timeframe

Other

Thumbnail of user magsv
South Africa
1 review
0 helpful votes
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June 21st, 2021

My 21 delivery days is almost up and i have asked on whatsapp. E. mail tried phoning Johannesburg to see when i will get my parcel. But no answer from anywhere after i paid my money. Is China Brands a scam. Why would they not answer me if they were legit.

Products used:
Nothing as i have not received anything yet

Thumbnail of user hesterj3
South Africa
1 review
0 helpful votes
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June 30th, 2021

Bought stuff online paid for it. Reply was it will be delivered within 21 day still I'm waiting. Ask about it and now they told me it has been for quality check must I wait for another 21 days before my stuff are dispatched imagine my frustration with this. Still waiting since forever

Tip for consumers:
More information and reviews on Chinabrands

Products used:
Ni items received as attached yet

Service
Value
Thumbnail of user rachelleg16
Philippines
1 review
5 helpful votes
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May 15th, 2019

You'll have many issues with shipping and trust me all the back-and-forth emails are not worth it. Even if they are very cheap, items are super delayed and one even never arrived. Total waste of money!

Thumbnail of user dimitrisd2
Greece
1 review
4 helpful votes
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May 12th, 2019

This is the worst customer service i have ever met. The shop belongs to the same company that GEARBEST does, but the service is even worse. Package never arrived and i send them a message asking for a refund or a replacement, but they didn't respond. I also opened a ticket and when they decided to respond they sideways accused me as a liar, telling that there is no proof if i received the order or not, knowing that i had already purchased many things from them and all arrived normally, so i why i would decide lie now.

Thumbnail of user pinw
Indiana
1 review
13 helpful votes
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July 19th, 2018

Bad! Really bad! Never used again. They will let you lose a lot of money! Most of my customers want to return the products or refund (poor quality, slow delivery, missing accessories, even missing package!) Chinabrand can't resolve all these problems so finally the seller will be the one to pay all refund and get nothing! I'm so pissed with them! The customer service also sucks, they did not help you resolve the problem. One time I had conversation with the live chat service, when I told her I want refund, she said we can't do that and left the live chat! How rude!

Thumbnail of user bryantl29
Singapore
1 review
0 helpful votes
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November 15th, 2020

I purchase their VIP services and I thought this will be a good dropshipping site, but unfortunately, I am totally wrong! I have 10 orders which out of these 10 orders 1 is I ordered myself for trial. Of course, my own order is ok as I can wait!

But the rest of the order is a nightmare for me. I click and check on each of the items before I list as I wanted to make sure the item will deliver to the country I am selling, but when the item is sold then it will become do not deliver to the country or even no stock.

No solutions are given and customer service always no reply!

My advice to you is to stay away from this site even though they are cheap!

Thumbnail of user utadas
China
2 reviews
3 helpful votes
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January 4th, 2019

Just bought $269 items from this site, not that terrible tho I think.

The "December Promotion" offered a lot of high quality products, also the low price VIP package.

All products I bought almost sold out in my store (Shopify), I guess I'll purchase some more products from Chinabrands later this month.

Thumbnail of user cherryc4
Hong Kong
1 review
3 helpful votes
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May 21st, 2018

A wholesale supplier with a focus on Dropshipping business who was participated in many exhibitions and won a lot of prizes.
High quality product and cheap price!

Thumbnail of user randalls222
Illinois
1 review
0 helpful votes
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February 25th, 2021

Idk why you guys leave negative feedback. I've had 19 orders from them. A couple were delayed but everything I got was good. Maybe you're sourcing the wrong products. A+

Products used:
Phones

Thumbnail of user same126
Turkey
1 review
16 helpful votes
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January 7th, 2019

STAY AWAY! http://chinabrand.com (http://chinabrand.com/) are thieves, foolers, scammers. Worst suppliers I have ever seen and worked! Read some real reviews from trustpilot: https://www.trustpilot.com/review/www.chinabrands.com
NEVER EVER DROPSHIP OR BUY ANYTHING FROM THIS FOOLERS, THIEVES!
I have had total of 3 orders.
1- One screen protecter. It was broken. Did they change it? - HELL NOO!
2- Ready to ride rc car - but guess what. It was just some kit with no motors and no remote control or anything. Did they help? - NO
3- I ordered another damn rc car. And guess what! It has no motors again, no remote controls and again it was a DIY kit, and i have order READRY TO RIDE truck. And this is their bloody answer:
Package Contents: 1 x RC Truck ( Battery Included), 1 x Transmitter, 1 x USB Charger, 1 x English Manual
Well, it includes all of this stuff but the rc truck has no motors, no screws, no remotes.
This is totally fooling. I have dumped over $100 to rubbish because of them, had to refund to customers and lost 2 great custoemrs!

Thumbnail of user kimberlyb2143
Washington
2 reviews
5 helpful votes
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August 5th, 2022

It seems that when I order gas powered scooters or electric scooters they DONT WORK, I feel soo ripped off by china

Service
Value
Shipping
Thumbnail of user valeriag6
Uruguay
39 reviews
47 helpful votes
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April 19th, 2019

Compre en el sitio y como a veces vienen cosas de excelente calidad a veces son copias baratas que en ningun modo se parecen a lo ofrecido. En cuanto a la politicas de devolucion son un chiste. Si el producto sale 2 dolares y el envio 15, por ej, te devuelven los 2 dolares y el envio siempre es el doble o el triple del precio del articulo. Por tanto a leer muy bien y a buscar porque realmente hay cosas que valen la pena. NO COMPRES POR ENVIO TERRESTRE. NO TE CUBREN NADA.

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