• Clean Origin

Clean Origin

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Overview

Clean Origin has a rating of 5.0 stars from 16 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Clean Origin most frequently mention customer service. Clean Origin ranks 22nd among Engagement Rings sites.

  • Service
    4
  • Value
    4
  • Shipping
    4
  • Returns
    3
  • Quality
    4
3
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How would you rate Clean Origin?
Top Positive Review

“Great prices and Excellent Service”

Jane D.
4/24/23

After being married for over 15 years, I decided to upgrade my engagement ring. I read a lot of reviews and watched several YouTube videos before deciding on a princess cut diamond ring from Clean Origin. I ordered the ring on March 23, and it arrived on April 14. After ordering the ring, I had to make a change to my ring size. Customer service was quick to respond and very accommodating. The ring is absolutely beautiful. I wanted to love it. However, the white gold band was much thinner than I expected. It was just too delicate for me. Since Clean Origin did not have any other settings that I loved, I decided to return the ring. The return process went very smoothly. I printed the shipping label and the return packing label. FedEx provided a box for shipping. Clean Origin credited my Visa card two days after they received the ring. If you can find a ring that you love, I highly recommend Clean Origin.

Reviews (16)

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customer service (7) diamond (14) ring (12)
Thumbnail of user janen197
2 reviews
1 helpful vote
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April 24th, 2023

After being married for over 15 years, I decided to upgrade my engagement ring. I read a lot of reviews and watched several YouTube videos before deciding on a princess cut diamond ring from Clean Origin. I ordered the ring on March 23, and it arrived on April 14. After ordering the ring, I had to make a change to my ring size. Customer service was quick to respond and very accommodating.
The ring is absolutely beautiful. I wanted to love it. However, the white gold band was much thinner than I expected. It was just too delicate for me. Since Clean Origin did not have any other settings that I loved, I decided to return the ring. The return process went very smoothly. I printed the shipping label and the return packing label. FedEx provided a box for shipping. Clean Origin credited my Visa card two days after they received the ring.
If you can find a ring that you love, I highly recommend Clean Origin.

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Value
Shipping
Returns
Quality
Thumbnail of user sarahr171
1 review
6 helpful votes
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October 12th, 2017

I knew I wanted a lab-created diamond from the get-go. But, since they are so hard to find in jewelry stores I told my fiance to buy my ring online. That made him really nervous, but once he found Clean Origin and saw their 100 days, 100% money back guarantee he decided he had nothing to lose.

But the main reason why Clean Origin gets my 5 stars is this - When my fiance popped the question, I was stunned at the size of my diamond. I had a guess as to what his budget was, so I had an idea of what size/style my ring would be. Let's just say my diamond is twice the size I expected. It's beautiful. Crystal clear. I can't stop looking at it.

It was just a good experience from start to finish. They were really helpful, and their diamonds are amazing. And the fact that my fiance got twice the diamond for his money makes me really happy.

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Value
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Thumbnail of user gracec159
1 review
9 helpful votes
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June 27th, 2019

I cannot saw enough good things about this company: the customer service is incredible, and my ring has absolutely exceeded my expectations. It was a bit intimidating not seeing the ring complete before purchasing, as you choose your own diamond. The picture on the website of my ring really doesn't do it justice. Clean Origin has won my affection and trust!

Thumbnail of user alexc218
1 review
7 helpful votes
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October 13th, 2017

My fiancé and I wanted conflict free diamonds for our engagement ring, and we're so glad we found ours at Clear Origin. The sparkle on our ring is unbelievable, and we feel a lot better about buying lab grown over mined. The customer service was also outstanding. Bottom line - we received our ring faster than expected and got a great rock for a great price!

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Value
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Thumbnail of user davidd722
1 review
16 helpful votes
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June 5th, 2018

I had been shopping diamonds for a couple months and was skeptical on purchasing on line. I came across Clean Origin and was again skeptical of a lab grown diamond. After more research I learned there is no difference from a lab grown or a traditional mined diamond. I started shopping all the lab grown diamond companies and kept coming back to Clean Origin. I finally chose the diamond! Via email Tony assured me my choice was excellent and she will love it. He was right on and the diamond is very nice grading was spot on. I would recommend Clean Origin to anyone!

Thumbnail of user daisukeo
1 review
8 helpful votes
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January 17th, 2018

I had been lagging on getting a ring for my girlfriend before we went on a trip to New Zealand. I was planning to propose there and was going to buy a ring at a traditional shop. I decided to try to buy a lab grown diamond online instead and was hoping I could get it in time before I left. I went on the Clean Origin website and started a chat with Tony Walsh in hopes that he could ship the ring to me in time. I placed my order on 12/9, the ring was shipped on 12/15, and arrived at my house on 12/16, two days before I left for the trip.

My girlfriend loved the ring and it looks perfect. She has been showing it off ever since. I am currently sending it in for free resizing because I ordered the ring too large.

Tip for consumers:
Use the chat box if you have any special requests

Service
Value
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Returns
Quality
Thumbnail of user jermainec24
1 review
7 helpful votes
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March 27th, 2020

Those of you who are skeptical of purchasing engagement rings online, let me help ease your mind. I was also in the same boat. I wasn't sure if this company was legit, but after a couple hours or research i decided to make the purchase. I wanted to support a company that ethically sourced their diamonds.
After placing my order, the website estimated that I would receive my ring within 7-10 and they did just that. This process was fast and easy. I received my order after 8 business days and the ring looks better than i expected. Thank you Clean Orgin!

Thumbnail of user mattt63
1 review
2 helpful votes
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January 11th, 2018

I purchased an engagement ring and center stone from Clean Origin. The ring is gorgeous and the diamond is the most beautiful diamond I have ever seen. Their customer service is top notch and very responsive. I will definitely be purchasing the wedding band from them. I will recommend them to anyone in the market for an engagement ring or diamond!

Thumbnail of user kevinh329
1 review
8 helpful votes
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May 7th, 2018

I couldn't be happier with my purchase and experience. I did a lot of research and buying a diamond can be terrifying, as I'm sure you know. The quality I found at Cleanorigin was great, my fiance absolutely loves her ring, and the prices couldn't be beaten. Their customer service was top notch and helped me out several times along the way. I definitely recommend them - and thank you so much!

Thumbnail of user matthews314
1 review
11 helpful votes
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June 6th, 2018

I was nervous ordering a diamond from online so I called in. Tony answered the phone and told me about the company. I ordered a diamond and it came overnight. The diamond looks amazing, even my jeweler was amazed. The diamonds they make test as real diamonds. Great price and great costumer service. I recommend using this company

Thumbnail of user johnk489
1 review
6 helpful votes
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January 11th, 2018

Before I had ever looked for engagement rings I had no idea how expensive diamonds were. When i browsed briliant earth I was blown away by how expensive the diamonds were. When i found Clean Origin through an ad on Facebook I was incredibly relieved when I saw the diamond specs we had been looking for at half the prices I had seen at other stores. The customer service was incredible responsive and helpful and the ring is perfect.

Thumbnail of user ryanl102
1 review
15 helpful votes
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April 2nd, 2018

What can I say... I am so thrilled. This was one of the best decisions Ive made. The finished hand created ring looks beautiful and the center diamond is stunning! My jeweler still cannot believe his eyes! He couldnt stop comparing my diamond to others that were mined and he referred to it as like the Pepsi challenge haha. My diamond looked better every time! I love it and I know my future fiancé will love it more. And the best part is knowing the environment didnt suffer nor did anyone tying to mine it. Thank you so much!

Thumbnail of user joses132
1 review
3 helpful votes
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January 10th, 2018

Tony Walsh of Clean Origins went above and beyond to make sure that the process went smoothly and that I was happy with my purchase. I will definitly be back when it comes time to buy a wedding band.

Thumbnail of user claudiaa29
1 review
20 helpful votes
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January 11th, 2018

It's my ten year anniversary with my husband, and I've seen a lot of gals sporting much larger diamonds than what we originally got so I was itching to upgrade. I think the secret to the larger diamonds I'm seeing among my peers is lab-created diamonds! They're exactly the same material as a mined diamond (visually, optically, chemically, etc, etc), so I don't understand why some people still insist on getting earth mined diamonds. Advertising at it's finest. I'm really glad I found clean origin because it seemed to have the cheapest lab diamonds around.

Also, they really do have a hassle free return policy. I wasn't happy with the color of the first diamond that we ordered, so we sent it back and got one with a better color. Tony sent me a return label that I could track, but he also sent updates along the way to make sure I knew what was happening with the shipment (it was delayed one day due to snow, and then the diamond needed to be checked in - they video tape that part which made me feel much more comfortable about the return process). Then I got my refund. Easy peasy. I am very happy with the color and brilliance of the diamond that I chose to keep. :)

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Shop Beautiful, Affordable, and 100% real diamond engagement rings. Clean Origin Lab Created diamonds are identical to mined diamonds having the same chemical, physical and optical properties as their mined counterparts. Our Lab Created diamonds are ec...

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Tony W.

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5.0
16 reviews
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