• Coast 2 Coast Van Lines

Coast 2 Coast Van Lines

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Overview

Coast 2 Coast Van Lines has a rating of 3.7 stars from 34 reviews, indicating that most customers are generally satisfied with their purchases. Coast 2 Coast Van Lines ranks 16th among Moving Service sites.

  • Service
    7
  • Value
    7
  • Shipping
    7
  • Returns
    7
  • Quality
    7
18
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How would you rate Coast 2 Coast Van Lines?
Top Positive Review

“Low stress move”

Ansa T.
3/20/21

They were total pros in packing and moving me out of my 1-bedroom apartment. Friendly, careful, efficient and safe. I could not have wished for a smoother, low stress move. Would definitely recommend this company.

Top Critical Review

“Thieves and liars, rip off scam”

Dan M.
11/30/21

You do not want to go near this company, they wiped out my entire house. Now they hide like rats. I sent pictures of everything to be moved to Justin Pogue, first estimate was $2000, I got other estimates that were 500 to 1000 higher, I sent Justin pictures of everything, when the driver got to the door, I showed him everything that was to go. He loaded the truck and said he had miss calculated so I would need to give him $10,000 in cash right there and then or pick up my stuff from the dumpster in Scranton. I did not know that they were a subcontractor called moving pro who has lawsuits all over the country. There are lawsuits lined up and the courts can't take care of them. Coast 2 Coast knows it as well as moving bro …. The entire thing is a scam …. I don't even think they own a truck. STAY AWAY! CRIMINALS. Run

Reviews (34)

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Thumbnail of user ansat1
District of Columbia
2 reviews
1 helpful vote
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March 20th, 2021

They were total pros in packing and moving me out of my 1-bedroom apartment. Friendly, careful, efficient and safe. I could not have wished for a smoother, low stress move. Would definitely recommend this company.

Thumbnail of user earlb36
California
3 reviews
1 helpful vote
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January 12th, 2021

They were so helpful. They made it happen for us with a short lead time. They came on time did an excellent job moving our house at a very reasonable price. No damages, no missing items and every was put where desired. A true pleasant experience. I would highly recommend them.

Thumbnail of user laras129
District of Columbia
1 review
0 helpful votes
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September 7th, 2021

I used Coast 2 Coast Van Lines. These guys are awesome, they didn't damage any of my antique furniture. My expensive art was properly packed in picture packs. I would use them again and again. Thanks for the great move.

Thumbnail of user eliasj17
New York
1 review
1 helpful vote
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June 14th, 2021

I can't say enough about how wonderful they were. I have a lot of very nice items, including some antiques. They were really careful with my stuff. The owner, is a great guy and helped so much with the stress of moving. The team leader was terrific. His assistant, they were very strong, really sweet, nice young guy. They handled my property very gingerly.

Please use them. I will again in the future. Highly recommended.

Thumbnail of user lauriea163
Illinois
1 review
0 helpful votes
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April 4th, 2021

The whole staff was exceptionally responsive with my questions before the move and during. We couldn't believe they only had three guys working because they were so efficient. Careful packing - friendly staff - and amazing job loading up our truck. Highly recommended.

Thumbnail of user danm1270
Florida
1 review
0 helpful votes
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November 30th, 2021
Verified purchase

You do not want to go near this company, they wiped out my entire house. Now they hide like rats. I sent pictures of everything to be moved to Justin Pogue, first estimate was $2000, I got other estimates that were 500 to 1000 higher, I sent Justin pictures of everything, when the driver got to the door, I showed him everything that was to go. He loaded the truck and said he had miss calculated so I would need to give him $10,000 in cash right there and then or pick up my stuff from the dumpster in Scranton. I did not know that they were a subcontractor called moving pro who has lawsuits all over the country. There are lawsuits lined up and the courts can't take care of them. Coast 2 Coast knows it as well as moving bro …. The entire thing is a scam …. I don't even think they own a truck. STAY AWAY! CRIMINALS. Run

Thumbnail of user joanl379
Washington
2 reviews
1 helpful vote
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November 29th, 2021

Do NOT book a long distance move with Coast 2 Coast Van Lines. We got screwed over by them at every turn of our move from Los Angeles to Washington state. They way underestimated what the costs of our move would be, and then told us the much higher amount after our furniture was already loaded into their moving van. They then lost or damaged thousands of dollars worth of our furniture - including both large and small items. They also delivered boxes to our home that belonged to another family (face palm). We are currently in the process of suing them. Rather than go through such an ordeal, I would recommend booking with a reputable company that offers a BINDING estimate that is not based on Tom's worthless estimate of your cubic feet of move space. Avoid Tom and Coast 2 Coast at all costs.

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Value
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Thumbnail of user darioa25
New York
1 review
0 helpful votes
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October 5th, 2021

You guys rock! They got to my old place a half hour early, I had everything boxed up. They worked SO HARD and wrapped everything up. I was out of my place no more than an hour. I was moved in within 4 hours. This is my first time using a mover and my friend used them as well and recommended them. Awesome!

Thumbnail of user luyandaa
New York
2 reviews
1 helpful vote
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April 4th, 2021

The crew arrived exactly on time, they were very polite and hard working. They packed and moved everything for us in a TIMELY MANNER and we would highly recommend them to others. The total bill was on par with the estimate, no hidden charges and nothing went missing or broke. Recommended.

Thumbnail of user johnm7502
New Jersey
1 review
0 helpful votes
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June 9th, 2021

Everything about this company was excellent. From the sales rep who was very professional to the movers. I was a little worried when i heard about all the horror stories about movers. When i received my belongings everything that went on the truck i received. Nothing broken! And they spoke to me with so much respect, yes sir, no sir. My price did not escalate. The price that i was given was the final price i paid for my move! I recommend coast 2 coast to anyone who wants a professional move...

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Value
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Thumbnail of user jaredp74
Florida
1 review
1 helpful vote
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January 9th, 2021

Was looking for a reputable moving company and a friend of mine recommended them C2C. He said they did a great job on his last move, so I gave them a try. They were polite and friendly on time and punctual. Justin was mindful and honest about his offer upfront and the price didn't change at the pick up like it did on my last move. All of my furniture was padded and wrapped in record time! This was my first move that went beyond my expectations, I would recommend them coast2coast to anyone moving long distance, thanks again to Justin and the C2C team!

Thumbnail of user justinp299
justin p. – Coast 2 Coast Van Lines Rep

Thank you for the kind words! We were happy to help!

Thumbnail of user jeanetteet
Canada
1 review
0 helpful votes
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September 20th, 2021

Easy-going and professional to work with and the crew were professional and polite. They were under quoted price due to there efficiency not a single thing was broken or damaged. Thanks, guys! I would definitely recommend Coast2coast Vanlines.

Thumbnail of user chrissyh61
California
1 review
3 helpful votes
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July 15th, 2021
Verified purchase

Zero communication, can't follow simple requests, broken and missing items.
My household goods was delivered in two separate trucks by the same guy. My king bed frame broken, cubicle organizer broken, and missing a tool box still. I also have someone else's Ikea support beam. I have contacted both coast2coast and Rotem Atias (the sub contracted moving company that moved me) and I am now getting no response. No communication up until moving day, I had to constantly call to find out when the truck was coming. Only thing I am happy with is the one guy who delivered our stuff was very nice. But that is it. My stuff was picked up May 28th and my stuff was delivered 6/11 and 6/18. From Washington State to California. Estimate doubled from $3000 to $6000 even with no major appliances or couches. Full review and pictures on google if you would like more in-depth information.

Thumbnail of user sm718
Texas
0 reviews
0 helpful votes
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January 17th, 2022

Just don't! Maybe the gentleman that owns this company seems to be a decent family guy, but the contractors he uses are not very up front and honest. They played this tag team game between the sales person, the broker and the driver. They would each pull you different directions and leave you confused with how much the move would actually cost you. We stared out at around $11k and by pick up day it was up to maybe $14K or maybe even $18k, who knows…they low ball you to suck you in and quote a square footage that's too little and when you are ready for pickup the driver tells you it's going to be much more. We ended up cancelling and using U-Pack…they were true to price. All I had to do was hire movers to pack the truck and unload at destination. By the way, the reviews this company has on Facebook are fake…. Beware!

Thumbnail of user kennyr80
Florida
1 review
0 helpful votes
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March 11th, 2021

This was the 1st time I used this company and I was really impressed. They kept me informed about my move every step of the way. There were no hidden fees and the movers made sure my items were handled with extreme care. From the time i scheduled my move to the time of delivery, i received the upmost customer service! I highly recommend them and I will be using them for all my future needs!

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Value
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Thumbnail of user dionag2
Florida
1 review
0 helpful votes
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December 27th, 2021

My husband booked this company 4 months in advance because we were moving from Washington State to Florida. We didn't want anything going wrong so we booked way far in advance. They were friendly and professional in the beginning and their prices were fair. THE DAY OF THE PICK UP we had an agreement, their arrival window would be between 12pm-3pm. They called us at 2:40pm to tell us they are NOT able to pick up our stuff that day, but they can a week after. Keep in mind we planned to leave for Florida the very next day! We started scrambling trying to get an explanation or if there was any other way to move our stuff. When we tried to call them back they picked up the phone and hung up. They gave us a BS excuse that the tire fell of the truck and hit the driver…. Got a hold of them a few days later to get our deposit refund and that took over a month. Stay away from this company!

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Value
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Thumbnail of user adrianm36
New York
2 reviews
2 helpful votes
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March 20th, 2021

I must say that Coast2coast Vanlines is THE BEST company I have encountered. They were lovely, responsible, professional, kind and responsive. I would not only trust them with my furniture, but I would trust them with my kids. What wonderful guys! I will always use them going forward. They are very reasonably priced and and fair. Thank you so much Coast2coast Vanlines you are wonderful

Thumbnail of user goldmane60
New York
3 reviews
1 helpful vote
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June 22nd, 2023

I contracted them to move my car. Nobody showed up for two days. I had to move and they told me to leave a car outside to be picked up. Nobody showed up for over a week and they were blaming me for not leaving the car keys. It's a Tesla I can start a car remotely which I did for a different company who were not ignorant and lying. I asked for my deposit back and they refused. I guess that's how they make money these days by scamming people and keeping deposits. I am not the only one! Stay away!

Tip for consumers:
Don’t hire them, don’t trust them, record every word they say cause it’s all a lie!

Products used:
It’s car moving company

Service
Value
Shipping
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Thumbnail of user barnardb
California
1 review
0 helpful votes
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October 5th, 2021

Moving is usually not an enjoyable experience but the guys from Coast2Coast Vanlines made this move so much EASIER and SMOOTHER for us. They were efficient, attentive, and took genuine care of our things. And on top of their professionalism, they were incredibly kind and a joy to work with. Would highly recommend.

Thumbnail of user benf335
New York
1 review
0 helpful votes
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March 31st, 2021

The movers showed up on time, were efficient and friendly and took the time to make sure our stuff were all wrapped up safely and securely. We had a lot of stuff and they were done in a little over 4 hours! Can't say enough, we were EXTREMELY SATISFIED and pleased with the service we got. Definitely recommend these guys!

Thumbnail of user eliasm75
Illinois
1 review
0 helpful votes
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April 4th, 2021

Awesome team with great moving experience. Very professional and they were very helpful throughout this moving process! I would highly recommend them.

Thumbnail of user finleyb44
Florida
1 review
0 helpful votes
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April 4th, 2021

Absolutely amazing! They took all my stuff, packaged my delicate items in blankets, and were super quick! I HIGHLY recommend this moving company and this crew!

Thumbnail of user lukes251
Colorado
1 review
7 helpful votes
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June 20th, 2021
Verified purchase

I had a lot of confidence that I was working with a good group while going through the planning phase with Sharon. She was excellent at communicating details and getting things all set up for my move. However since be passed to Tom who can't seem to answer his phone and will return 1 out of every 3 calls with basic information and a time window for a trucks arrival. I'm 6 hours into waiting for my truck this weekend. I've now called both numbers for * only to be passed off to voicemail again. The last phone contact I had got heated when the coast 2 coast rep decided to tell me that the phone works both ways and if I need info I should call… I sure do enjoy the customer service from a group telling me how the phone works when they can't be bothered to pick up theirs to hand out info about basic stuff like when a truck will arrive as contracted and maybe a driver number… this company is failing to even answer let alone move my stuff.

Update: * updated me that he couldn't move my stuff till I removed my negative review. I informed him that I would like a full refund and that I would not be taking down my honest review of their complete lack of customer service. Still not sure how all these positive reviews got the same service from the group I dealt with.

*Personal information redacted by admin

Products used:
None they didn’t show up at all

Thumbnail of user callies51
California
1 review
1 helpful vote
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August 21st, 2021
Verified purchase

NEVER EVER use this company! They seem professional at first but they are just telling lies to get your buisness. They will end up charging you double whatever they quoted you at. If its long distance it will take three weeks for them to bring your stuff and when they deliver it, it will be clear they do not care at all about treating your items with care, and most of your large items will be destroyed!
I am still trying to get a claim submitted for probably over 6k dollars worth of damage they did to my property! After you make the initial quote and charge the down payment, they will be impossible to get ahold of you and tell you lies when you do speak to them. I do not know who would even work for this company, they are all crooks. I have no idea how there are any positive reviews unless this company changed hands recently.
Attached is a few pictures of damage, but I have over 20 pictures of damage, to probably about a 1/3 of our property. The only things not damaged, was our couches and items in boxes.

Tip for consumers:
Never use this company! Its a nightmare

Service
Value
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Thumbnail of user colinf83
California
1 review
0 helpful votes
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September 7th, 2021

They were very professional, courteous and did their job really well. They wrapped everything perfectly and were very fast! I would definitely recommend them for any job!

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