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Have been a previous customer several years ago - always considered the site a bit of a scam after increasing the price 100% after inquiring about it. Now after ordering a second item 7 weeks ago - cannot contact in any way. SDtay away from this site and Jen Haynes' other company - Center Caps Direct - order at your peril! Would have rated 0 stars if possible.
Tip for consumers:
Jen Haynes of Lufkin, Texas is the registered owner of both Center Caps Direct and Custom Wheels Direct - both websites need to be shut down immediately.
Products used:
Ordered and paid for center caps for my wife's car wheels. 7 weeks later with no update - Gmail company emails bounce back with an inbox full message, same for other contacts. They never answer the phone - the message refers you back to their full email address.
I'm so happy that I chose to make my purchase. Corey followed up with me and submitted my rebate for me. I received my $100 Toyo rebate today. The tires give me so much confidence on the road. Winter's knocking! I can't wait!
Great company! Ordered, got it when they said I would and everything was perfect.
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