Hi Sandy,
If the item was purchased in one of our retail stores, please contact that store directly for assistance with the return. You can find store contact information on our website here: https://www.$#*!blick.com/stores/
For purchases that were made by phone, mail, or online, please contact our Customer service department for assistance with the return; Email custservice@$#*!blick.com or call 1-800-723-2787
Mon-Fri: 6am-10pm CST Sat: 7am-10pm CST Sun: 8am-9pm CST (International customers, please call 1-309-343-6181 x5405).