DirectGardening Questions & Answers

Question 1

Question:

Are all these bad reviews for real? do you actually resort to these bad business practices? i was going to order some trees, but if these bad reviews are true, then i will order trees elsewhere.

Answer · 2018-11-06T11:26Z

Answer:

Yes it Is absolutely real. They are thieves. I just called my credit card company to do the dispute becoz they are not responsible for the dead plants they sent to me with all the charges including the shipping fee. This company has to be shut down for their dishonest business. I will fight for it and no more people will be mistreated and cheated.

By Ya s. over a year old

See more answers (15)

Question 2

Question:

Why has the bbb not put them out of business Why has the bbb not put them out of business

Answer · 2021-09-17T01:21Z

Answer:

Are they on BBB website? I can't find them at BBB?

By C M. over a year old

See more answers (4)

Question 3

Question:

When are you scammers going to give me my shipment as promised or refund my money??.. When are you scammers going to give me my shipment as promised or refund my money??..

Answer · 2020-06-16T02:36Z

They don't. You will get a post card stating they will ship next year

Question 4

Question:

Yes i ordered plants on april 22 and still have not received them. there is no way to track my order. wondering if they have been shipped

Answer · 2020-07-16T12:46Z

They have a direct telephone number that is constantly busy and not toll free. If you are able to reach a rep, the info you receive may be erroneous

Question 5

Question:

How can a bussines be so fuing stupid. ship me what i ordered. and ship me somthing not dead! How can a bussines be so fuing stupid. ship me what i ordered. and ship me somthing not dead!

Answer · 2018-10-14T12:44Z

Scam company, sham business. Refuse to replace dead plants that they send, even though you sent details and original mailing/shipping labels. Direct Gardening needs to be shut down because is is a sham operation, fraud company

Question 6

Question:

How to cancel pending order How to cancel pending order

Answer · 2020-05-21T09:35Z

; how do I cancel a pending order. Been waiting 5 weeks now I'm so done with this company

Question 7

Question:

50% of the roses i ordered were dead even after following all instructions and waiting 7 weeks. i want to cancel my pending order. how can i do that? 50% of the roses i ordered were dead even after following all instructions and waiting 7 weeks. i want to cancel my pending order. how can i do that?

Answer · 2020-07-11T02:59Z

Call your bank or card service and explain this is an unauthorized purchase the second it is charged, if already charged call asap.

Question 8

Question:

Telephone number please Telephone number please

Answer · 2020-07-16T01:05Z

Direct Gardening telephone is 309.662.7943 Please be advised that they do not provide a toll-free number they number above is constantly busy. Good luck!

Question 9

Question:

How can i check my order? How can i check my order?

Answer · 2019-04-03T09:26Z

Cancel and challenge the charges from them with your credit card company immediately! Even if you do get your order, you very likely will have problems with the order and then their customer service will only jerk you around! Buy from anyone else but not them!

DirectGardening Questions & Answers

Are all these bad reviews for real? do you actually resort to these bad business practices? i was going to order some trees, but if these bad reviews are true, then i will order trees elsewhere.

Why has the bbb not put them out of business Why has the bbb not put them out of business

When are you scammers going to give me my shipment as promised or refund my money??.. When are you scammers going to give me my shipment as promised or refund my money??..

Yes i ordered plants on april 22 and still have not received them. there is no way to track my order. wondering if they have been shipped

How can a bussines be so fuing stupid. ship me what i ordered. and ship me somthing not dead! How can a bussines be so fuing stupid. ship me what i ordered. and ship me somthing not dead!

How to cancel pending order How to cancel pending order

50% of the roses i ordered were dead even after following all instructions and waiting 7 weeks. i want to cancel my pending order. how can i do that? 50% of the roses i ordered were dead even after following all instructions and waiting 7 weeks. i want to cancel my pending order. how can i do that?

Telephone number please Telephone number please

How can i check my order? How can i check my order?

Want to report loss in order pkg #085829455 shipped in spring 2019

Can’t see your question? Ask to get answers from the DirectGardening staff and other customers.

Is this your business?

DirectGardening Questions & Answers

Why has the bbb not put them out of business Why has the bbb not put them out of business

When are you scammers going to give me my shipment as promised or refund my money??.. When are you scammers going to give me my shipment as promised or refund my money??..

Yes i ordered plants on april 22 and still have not received them. there is no way to track my order. wondering if they have been shipped Yes i ordered plants on april 22 and still have not received them. there is no way to track my order. wondering if they have been shipped

How can a bussines be so fu**ing stupid. ship me what i ordered. and ship me somthing not dead! How can a bussines be so fu**ing stupid. ship me what i ordered. and ship me somthing not dead!

How to cancel pending order How to cancel pending order

50% of the roses i ordered were dead even after following all instructions and waiting 7 weeks. i want to cancel my pending order. how can i do that? 50% of the roses i ordered were dead even after following all instructions and waiting 7 weeks. i want to cancel my pending order. how can i do that?

Telephone number please Telephone number please

How can i check my order? How can i check my order?

Want to report loss in order pkg #085829455 shipped in spring 2019

Can’t see your question? Ask to get answers from the DirectGardening staff and other customers.

Is this your business?

Yes i ordered plants on april 22 and still have not received them. there is no way to track my order. wondering if they have been shipped

How can a bussines be so fuing stupid. ship me what i ordered. and ship me somthing not dead! How can a bussines be so fuing stupid. ship me what i ordered. and ship me somthing not dead!