DirectHome Medical

I bought a inogen one g5 oxygen concentrator in December 2022 (They said it's new) it's start giving me trouble i call them they said need service.Send it back we'll check it and after 2 months they sends it back as itis after one month it's giving me same trouble. Three times I sends this machine but no use now they said call Inogen company but at time of sale they said its three years of warranty and they don't want to talk with me

Thank you for you're speedy service! Everything was easy peasy, from ordering, to paying, to shipping! Used last night and woke up feeling great! Such a quiet machine!
Thank you for having the product in stock and sending it so fast! Very happy with everything! Thanks!

Upon contacting customer service, they couldn't find me in the system. So I ordered from the website. My info was still in the system. A day after my ordering I received an email stating I could save 15%. What a joke. No mention of the discount during the ordering process. Will shop elsewhere in the future.

The Breas Z2 was delivered within 48 hours of ordering. We bought two for travel and tested them right away. They were extremely quiet - really silent - and easy to use. It is very compact for travel. Very pleased.

I purchased a Resmed Air Mini for travel. I purchased it for future travel. I wanted to be sure I got in time for a June trip. It has a 15 night RISK FREE return policy. I didn't use it for about 4 months but used it on my trip for only 10 consecutive nights. I did not like the air pressure even though it's set as the Resmed Airsense 10, my main machine. This company does not honor that risk free policy stated on the product page. I have purchased much from this company, never again.

Had all my nessasary items and delivery was quick. Competitive prices and great inventory.
I will be ordering from your site again.
Thank you for the service you provide.

I went out of town and the first night realized I left my mask at home. I started immediately looking online for places to find a mask and everyone was so expensive. DirectHome Medical offered quick shipping and a great price, and to be honest, I needed a new mask anyway. I slept awful the first two nights without my mask, and then on Friday my mask appeared in the mail just like I expected and just like I had hoped. DirectHome Medical sent next day and it truly did arrive next day. I ordered it late Wednesday night and received it early Friday morning. Thank you thank you thank you for your quick service. You saved me!

I found out the CPAP side cap existed on a YouTube video. Then I searched and found one for my unit on Direct Home Medical. I liked having the option of free shipping, but also other levels of speed, with cost, to choose from. I paid $5 to make sure I received before a trip I'm taking, during which I want to use my CPAP, but didn't want to mess with taking water. Good experience with this merchant.

My order ( filters for a oxygen concentrator) arrived early, packaging was great, it was exactly what I expected and the price was extremely reasonable!

Customer service is great and very helpful in choosing correct items. Supplies arrived fast and order was correct.

I'm a 63 year-old man who has just been struck with another round of cluster headaches. In order to treat them, I recently bought this oxygen concentrator from Direct Home Medical: https://www.directhomemedical.com/millennium-m10-10liter-oxygen-concentrator.html. One of their major competitors told me that the unit would cost $2,000 and might take 2-4 weeks for me to get. The sales reps with whom I spoke at Direct Home Medical were extremely helpful, answered all of my questions, and got the unit to me in 48 hours. The cost was only $1075. Their care team followed up with me the same week and answered the only question that I had about how to use the machine. The machine itself has been extremely effective so far, aborting my cluster headaches in 10-15 minutes. I'm delighted with the machine itself, with the price, and with the service that I've gotten from Direct Home Medical, and I'd certainly recommend the company to others (and in fact already have, when someone told me last week that her mother suffers from the same malady that I do).

I did a lot of research on the Air Mini (pros and cons). Called customer service twice before I finally decided to order. Both reps were extremely helpful. I ordered w/o the humidifier and they supplied a complimentary adapter & standard hose since I wanted to use my own Air Fit P10 mask. It arrived in a 4 days. I was impressed by the small size of the unit! I tried it for a full night. The machine itself was extremely quiet. Unfortunately the air noise of the inhale & exhale was too loud for me to sleep, but I am a very light sleeper, and I am used to my ResMed Airsense 10 that is super quiet. It may be fine for others, but just not for me! Was disappointed that I had to return because it was so small and would have been nice for traveling. The return was processed with ease and credited to my account within 2 days of receipt! I purchased my Air Sense from Direct Medical a few years ago and would definitely reorder from this company again, great service! 5 star review is for the service I received.

Ordered tubing connectors on 11/27-28 and delivered on Sat 12/8 via postal. Private citizen in state of Washington

Ordered CPAP mask. Order process was painless; delivery on-time. Unfortunately mask did not work for my spouse & had return during trial period.

The items arrived in good time & shape. Thank you. Only sorry to hear some items will no longer be available. Thank you for supplies I now need.

They have a website that is very easy to navigate and find what you need. Shipping was very quick. I highly recommend them.

Ordered the Stratus 5 oxygen concentrator. Very good product and wasn't as loud as expected. Really quite.

I enjoyed the ability to find the right parts for a good price. The plus was the swift delivery for the price. Good job.

Easy to use web site, easy ordering. Fast delivery and is always just what I ordered. Will continue to order from them.

Mask is a little different than the one I had but fits nicely. Fast delivery. Great price. Works perfect.

The website was organized so placing the order was easy; pricing was fair, and delivery was as expected.

Never disappointed in my CPAP supplies...I have never had any problem ordering or receiving my products.

I gave the tubing two stars earlier as it had still not arrived. However it has and I can attest to its quality and sturdiness now