DressLily
Questions & Answers

PLEASE PLEASE PLEASE do yourself a favor and stay away from Dress Lilly. They have NO phone number and NO address so you can't return anything. I sent them an email to return something and they kept sending me an email that said "fill out the form below". And every time I sent the form back they would send the same email with the same form. That went on for a month! Finally I called my credit card company and they contacted Dress Lilly's bank. Dress Lilly's bank refunded me the money. The quality of their clothes are hideous. I don't know how they are still in business. Please stay away from Dress Lilly!

Hi. I wudnt bother they are poor quality and trying to get a refund is a nightmare. I will never ordering from them ever again.

It's fake and big fraud, I wonder how these people survive though they are deceiving people so openly. I ordered a jacket which arrived 60 days later and that was way too short for me almost a paper material. Simple waste of money

Don't order from them. I ordered something that was supposed to be in stock and after about 3 weeks it hadn't arrived so I logged a call and they didn't offer a refund but after I waited for another 2 weeks and in the end they wouldn't refund it as I'd raised a dispute with PayPal who eventually gave me the refund not them.

They lied throughout, stopped responding to my messages and used the same basic message to say things like give us your order number and we'll look into it.

Total scam if you ask me and I've still not received the goods despite them telling paypal that it was sent with a tracking number (that didn't exist) and then confirmed to me that they didn't send it tracked.

I hope paypal refuse to be associated with them as they are just liars and the goods they show (when people actually get something) aren't anything like the stuff shown.

This is not a reliable company. I placed two orders with them. One order finally came but it was not like the picture and was made and fit poorly. The other order never did come and it was impossible trying to get in touch with them. I would never order from them again.

Don't buy anything from the company. I paid for express delivery and it took weeks. You can't really return anything. They want you to email for instructions on returning something but I did several times. No response. Ever.

DO NOT ORDER ANYTHING FROM DRESS LILY. PERIOD. The quality is terrible. The sizing is terrible. The shipping is terrible.

I would not order from them because the clothes I ordered in a women's 2xl would fit a child, there sizes are not USA sizes!

Don't order! That's the best feedback I can offer

DO NOT do it. They are a waste of money and it's a crappy product. They sent me a dress that was so wrinkled and felt like paper. It took then 45 days too. When calling to ask why so long. They said it was policy. Stupid policy. I learned my lesson the hard way. Don't buy from them